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WRITING FOR THE GOVERNMENT: COMMUNICATING IN CULTURAL CONTEXTS Table of Contents Foreword by Series Editor Sam Dragga Preface PART I: GOVERNMENT WRITING: THEORY, PRINCIPLES, AND ETHICS Chapter 1 Introduction Principles and Approaches Audience, Purpose, and Cultural Context Knowing an Audience Demographics of an Audience Level of Knowledge and Expertise of an Audience Professional and Personal Needs of an Audience How Government Writers Get to Know Their Audience(s) Summary and Looking Forward Activities and Assignments Works Cited Chapter 2 Purpose and Cultural Context Process Writing, Social Interchange, and Cultural Context Purpose in Writing Purpose and Genres Discourse Conventions in Government Writing Government Writing Genres and Discourse Conventions Ethical Issues in Cultural Contexts Social and Cultural Ethics Copyright, Plagiarism, and Other Ethical Matters Style Guides Technological Factors Organizational Culture and Ethics Personal Ethics and Government Writer Ethos Summary and Looking Forward Activities and Assignments Works Cited PART II: WRITING TO MAKE POLICY Chapter 3: Rules and Regulations The Purpose of Rules Rules or Laws? Rule Writing in Context Audience for Rules Collaborative Nature of Rule Writing Stakeholders in Rule Writing Subject Matter Experts Legal, Fiscal, and Technology Experts The Public Editors Summary and Looking Forward Activities and Assignments Works Cited Chapter 4: Policy Handbooks and Manuals, and Guides The Purpose of Government Handbooks Policy Handbooks and Manuals in Context Audience for Policy Handbooks and Manuals Style Guides and Organization of Policy Handbooks Handbook Cover Overview, Foreword, or Preface Body References, Glossaries, Appendices, and Index Government Agency Style Guides Collaborative Nature of Handbook Writing Writing, Editing, and Publishing Policy Handbooks Summary and Looking Forward Activities and Assignments Works Cited Chapter 5: Policy Memorandums Purpose of Policy Memos Policy Memos in Context Audience for Policy Memos Components of Persuasive Memorandum Summary and Looking Forward Activities and Assignments Works Cited Chapter 6: Public Policy Reports Purpose of Government Policy Reports Government Policy Reports Investigate a Problem Government Policy Reports Explain Past Events or Results of Inquiry Government Policy Reports Serve as Tools for Advocacy Government Policy Reports Prescribe Steps for Policy Implementation and Enforcement Government Policy Reports in Context Economic Constraints Sociopolitical Constraints National Security Constraints Scientific and Technological Constraints Audience for Government Policy Reports Components of Government Reports Summary and Looking Forward Activities and Assignments Works Cited PART III: WRITING TO COMMUNICATE POLICY ISSUES TO AGENCIES AND THE PUBLIC Chapter 7: Government Grants and Proposals Purpose of Government Grants and Proposals Grants in Aid Funding the Public Grant Proposals Proposal Writing in Context Adherence to Strict and Complex Guidelines Competitive Nature of Proposal Writing Lengths and Complexity of the Proposal Development Process Personal Accountability and Ethical Dilemmas Audience for Government Proposals Summary and Looking Forward Activities and Assignments Works Cited Chapter 8: Government Websites Audience, Purpose, and Cultural Context Genre and Purpose Genres of Websites Writing Website Content How Users Read Websites Readability Analysis of Websites Plain Language Movement Languages Other than English Writing Techniques for the Web Chunking Style of Writing Card Sorting as Organizing Chunking and Sorting Content Writing, Visual Thinking, and Headings Methods of Getting to Know Your Audience and Their Needs Feedback Usability Testing Personas Applying Personas Information Architecture Site Indexes and Maps Content Inventory Content Management Systems (CMS) Technology Inventory Code Reading HTML Design Inventory The Homepage Visual Displays Charts Drawings Graphs Maps Tables Multimedia Style Guides and Templates Style Guides Style Sheets Cascading Style Sheets (CSS) Templates Legal and Ethical Inventory Accessibility Other Requirements and "Best Practices" Other Important Legal and Ethical Matters Government Websites in the Future Activities and Assignments Works Cited PART IV: CASE STUDIES Case Study 1: Hurricane Katrina Activities and Assignments Works Cited Case Study 2: Southwest Florida Water Management District (SWFWMD) Activities and Assignments Works Cited Case Study 3: The Nonprofit Organization and Government Documents: The National Multiple Sclerosis Society Activities and Assignments Works Cited Resource List for Nonprofits and Legislative Advocacy Glossary U.S. Department of Justice List of Departments and Agencies Index
Library of Congress Subject Headings for this publication:
Government report writing -- Handbooks, manuals, etc.
Government report writing -- United States.
Authorship -- Handbooks, manuals, etc.