Table of contents for Contemporary logistics / Paul R. Murphy, Donald F. Wood.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Contents
Preface ix
PART 1	Overview of Logistics 
CHAPTER 1	Logistics and the Supply Chain 
Economic Impacts of Logistics 
Logistics: What It Is 
The Increased Importance of Logistics 
The Systems and Total Cost Approaches to Logistics 
Logistical Relationships Within the Firm 
Activities in the Logistical Channel 
Logistics Careers 
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 1-1 Sudsy Soap, Inc. 
Case 1-2 KiddieLand and the Super Gym 
CHAPTER 2	The Supply Chain Management Concept 
Key Attributes of Supply Chain Management 
Barriers to Supply Chain Management 
Supply Chain Management and Integration 
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 2-1 Johnson Toy Company 
Case 2-2 Wyomo Grocery Buyers' Cooperative 
CHAPTER 3	Logistics and Information Technology 
General Types of Information Management Systems 
Electronic Commerce and Logistics 
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 3-1 Sports Car Care 
Case 3-2 Just-in-Time in Kalamazoo 
PART 2	Elements of Logistics Systems 
CHAPTER 4	Demand Management, Order Management and Customer Service 
Demand Management
Order Management 
Customer Service 
The Role of Logistics in Establishing Customer Service Levels 
Measuring and Controlling Customer Service 
Summary 
Suggested Readings 
Questions for Discussion and Review 
Case 4-1 Cheezy Wheezy 
Case 4-2 Handy Andy, Inc. 
CHAPTER 5	Protective Packaging and Materials Handling 
Product Characteristics 
Packaging 
Unit Loads in Materials Handling 
Beyond the Unit Load
Materials Handling 
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 5-1 Let There Be Light Lamp Shade Company 
CHAPTER 6	Transportation 
Transportation Modes
Air Freight
Motor Carriers
Pipelines
Railroads
Water
Intermodal Transportation
Transportation Specialists
Transportation Regulation
Legal Classification of Carriers
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 6-1 Boone Shoe Company 
CHAPTER 7 Transportation Management 
Rate (pricing) Considerations
Modal and Carrier Selection
Documentation
Making and Receiving Shipments
Transportation Management Systems
Transportation Service Quality
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 7-1 Chippy Potato Chip Company 
Case 7-2 N¿rnberg Augsburg Maschinenwerke (N.A.M.) 
CHAPTER 8	Distribution Center, Warehouse, and Plant Location 
Determining the Number of Facilities 
General Factors Influencing Facility Location
Specialized Location Characteristics 
Finding the Lowest-Cost Location 
Grid Systems
Locating Inside Another Firm's Existing Channels 
Facility Relocation and Facility Closing 
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 8-1 Aero Marine Logistics 
Case 8-2 Alberta Highway Department, Region VI 
CHAPTER 9	Inventory Management 
Inventory Classifications 
Inventory-Related Costs 
When to Order 
How Much to Reorder 
Inventory Flows 
Contemporary Approaches to Managing Inventory 
Inventory Management: Special Concerns 
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 9-1 Low Nail Company 
Case 9-2 Jackson's Warehouse 
CHAPTER 10	Warehousing Management 
Public, Private, Contract, and Multiclient Warehousing 
Design Considerations in Warehousing 
Warehousing Operations 
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 10-1 Sandy's Candy 
Case 10-2 Minnetonka Warehouse 
CHAPTER 11	Procurement
Procurement Objectives
Supplier Selection and Evaluation
Quality Issues in Procurement
Global Procurement (sourcing)
Electronic Procurement
Investment Recovery
Socially Responsible Purchasing
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 11-1 Easing Ira's Ire 
Case 11-2 Tempo Ltd. 
CHAPTER 12	International Logistics 
Government Influences on Foreign Trade
Documentation
Terms of Sale and Payment
International Trade and Supply Chain Specialists
Transportation Considerations in International Distribution
International Trade Inventories 
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 12-1 HDT Truck Company 
Case 12-2 Belle Tzell Cell Company 
PART 3	Organizing, Analyzing, and Controlling Logistics Systems 
CHAPTER 13	Logistics Systems Controls 
Accounting Controls 
Worker Productivity 
Energy Controls
Maintaining Channel Integrity
Managing Returned Goods
Controlling Theft
Protectionism Against Terrorism 
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 13-1 Brant Freezer Company 
Case 13-2 Red Spot Markets Company 
CHAPTER 14	Organizing and Analyzing Logistics Systems
Organizing Logistics Within the Firm
What is Systems Analysis?
Partial Systems Analysis
Comprehensive Systems Analysis
Summary 
Questions for Discussion and Review 
Suggested Readings 
Case 14-1 Columbia Lumber Products Company 
Case 14-2 Trigo Export Co., Ltd. 
Glossary 
Subject Index 
Name Index 

Library of Congress Subject Headings for this publication:

Physical distribution of goods.
Business logistics.