Table of contents for Core indicators of effectiveness for community colleges / Richard Alfred, Christopher Shults, Jeffrey Seybert.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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CONTENTS
Preface ???????????????????????.. .. 4
1. The Changing Context for Effectiveness ????????...., 7
 Changing Markets ............................................................................. 7
 Globalization ????????????????????... 8
 Advancing Technology ?????????????????. 9
 Performance and Accountability ?????????????? 10 
 Emergence of Networks ?????????????????10 
 Implications for Effectiveness ??????????????.. .11
2. What is Effectiveness? ???????????????? . 12
3. Modeling and Measuring Effectiveness ?????????...14
 Definitions and Measurement Guidelines ???????????.14
 Modeling the Core Indicators ........... ????????????.15
 Mission and Core Indicators ???????????????.. 16
 Measuring the Core Indicators ???????????? ??...20
 Caveats???????????????????????22 
4. Core Indicators: A Technical Description????????... 23
 Student Progress
 Core Indicator 1: Student Goal Attainment?????????... 23
 Core Indicator 2: Persistence??????????????.. 23
 Core Indicator 3: Graduation Rate??????????........... 24
 Core Indicator 4: Student Satisfaction???????????...25
 General Education
 Core Indicator 5: Success in Subsequent Related Coursework???...25
 Core Indicator 6: Mastery of Discipline/Program Learning Outcomes ?26
 Core Indicator 7: Demonstration of Critical Literacy Skills ????..26
 Outreach
 Core Indicator 8: Regional Market Penetration Rate ???????27
 Core Indicator 9: Responsiveness to Community Needs ?????...28
 Workforce Development
 Core Indicator 10: Placement Rate ????????????.. 29
 Core Indicator 11: Licensure/Certification Pass Rate ??????...29
 Core Indicator 12: Employer Assessment of Students ??????..30
 Core Indicator 13: Client Satisfaction with Programs and Services ....... 30
 Contribution to Public Good
 Core Indicator 14: Value Created for Key Stakeholders ??????31
 Transfer Preparation
 Core Indicator 15: Transfer Rate ??????????????32 
 Core Indicator 16: Performance After Transfer ????????? 33 
5. Leveraging Performance through Effectiveness??????... 34
 New Directions for Assessing Organizational Performance ?????... 34
 ?Red Lights? in Performance Assessment ............................................... 36
 Suggestions for Responding to Externally Imposed Measures ????? 39
 Approaches to Reporting ?????????????????..40
6. Tomorrow?s Playing Field ???????????????.. 46
 Conclusion ??????????????????????. 47
References ???????????????????????. . 48
About the Authors ????????????????????.. 49

Library of Congress Subject Headings for this publication:

Community colleges -- Evaluation.
Educational evaluation.
Educational indicators.