Table of contents for Advances in telephone survey methodology / James M. Lepkowski ... [et al.].

Bibliographic record and links to related information available from the Library of Congress catalog.

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 Contents
Contributors
Dedication
I. PERSPECTIVES ON TELEPHONE SURVEY METHODOLOGY
 1. Telephone Survey Methods: Adapting to Change
Clyde Tucker and James M. Lepkowski
II. SAMPLING AND ESTIMATION
 2. Sampling and Weighting in Household Telephone Surveys
William D. Kalsbeek and Robert P. Agans
 3. Recent Trends in Household Telephone Coverage in the United States
Stephen J. Blumberg, Julian V. Luke, Marcie L. Cynamon, and Martin R. Frankel 
 4. The Influence Of Mobile Telephones On Telephone Surveys
Vesa Kuusela, Mario Callegaro, and Vasja Vehovar
 5. Methods for Sampling Rare Populations in Telephone Surveys
Ismael Flores Cervantes and Graham Kalton
 6. Multiplicity-Based Sampling for the Mobile Telephone Population: Coverage, Nonresponse, and Measurement Issues
Robert Tortora, Robert M. Groves, and Emilia Peytcheva
 7. Multiple Mode and Frame Telephone Surveys
J. Michael Brick and James M. Lepkowski
 8. Weighting Telephone Samples Using Propensity Scores
Sunghee Lee and Richard Valliant
III. DATA COLLECTION
 9. Interviewer Error and Interviewer Burden 
Lilli Japec
10. Cues of Communication Difficulty in Telephone Interviews 
Frederick G. Conrad, Michael F. Schober, and Wil Dijkstra
11. Oral Translation in Telephone Surveys
Janet Harkness, Nicole Schoebi, Dominique Joye, Peter Mohler, Timo Faass, and Doroth¿e Behr
12. The Effects of Mode and Format on Answers to Scalar Questions in Telephone and Web Surveys
Leah Melani Christian, Don A. Dillman, and Jolene D. Smyth
13. Visual Elements of Questionnaire Design: Experiments With a CATI Establishment Survey
Brad Edwards, Sid Schneider, and Pat Dean Brick
14. Mode Effects in the Canadian Community Health Survey: A Comparison of CATI And CAPI
Yves B¿land and Martin St-Pierre
IV. OPERATIONS
15. Establishing a New Survey Research Call Center 
Jenny Kelly, Michael W. Link, Judi Petty, Kate Hobson, and Patrick Cagney 
16. CATI Sample Management Systems
Sue Ellen Hansen
17. Measuring and Improving Telephone Interviewer Performance and Productivity
John Tarnai and Danna L. Moore
18. Telephone Interviewer Voice Characteristics and the Survey Participation Decision
Robert M. Groves, Barbara C. O?Hare, Dottye Gould-Smith, Jos¿ Benk¡, and Patty Maher
19. Monitoring Telephone Interviewer Performance
Kenneth W. Steve, Anh Thu Burks, Paul J. Lavrakas, Kimberly D. Brown, and J. Brooke Hoover
20. Accommodating New Technologies: Mobile and VoIP Communication
Charlotte Steeh and Linda Piekarski
V. NONRESPONSE
21. Privacy, Confidentiality, and Respondent Burden as Factors in Telephone Survey Nonresponse
Eleanor Singer and Stanley Presser
22. The Use of Monetary Incentives to Reduce Non-Response in Random Digit Dial Telephone Surveys
David Cantor, Barbara C. O?Hare, and Kathleen S. O?Connor
23. The Causes and Consequences of Response Rates in Surveys by the News Media and Government Contractor Survey Research Firms
Allyson L. Holbrook, Jon A. Krosnick, and Alison Pfent
24. Response Rates: How Have They Changed and Where Are They Headed?
Michael P. Battaglia,Meena Khare, Martin R. Frankel, Mary Cay Murray, Paul Buckley, and Saralyn Peritz
25. Aspects of Nonresponse Bias in RDD Telephone Surveys
Jill M. Montaquila, J. Michael Brick, Mary C. Hagedorn, Courtney Kennedy, and Scott Keeter
26. Evaluating and Modeling Early Cooperator Effects in RDD Surveys
Paul P. Biemer and Michael W. Link
References
Index

Library of Congress Subject Headings for this publication:

Surveys -- Methodology -- Technological innovations -- Congresses.
Telephone surveys -- Methodology -- Technological innovations -- Congresses.