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Contents Preface Acknowledgements Part 1: Introduction 1. Introduction (William Aspray and Paul Ceruzzi) 2. The Internet Before Commercialization (Paul Ceruzzi) Part 2: Internet Technologies Seeking a Business Model 3. Innovation and the Evolution of Market Structure for Internet Access in the United States (Shane Greenstein) 4. Protocols for Profit: Web and Email Technologies as Product and Platform (Thomas Haigh) 5. The Web¿s Missing Links: Search Engines and Portals (Thomas Haigh) 6. The Rise, Fall, and Resurrection of Utility Computing and Software as a Service (Martin Campbell-Kelly and Daniel Garcia-Swartz) Part 3: Commerce in the Internet World 7. Discovering a Role Online: Brick and Mortar Retailers and the Internet (Ward Hanson) 8. Small Ideas, Big Ideas, Bad Ideas, Good Ideas: ¿Get Big Fast¿ and Dot- Com Venture Creation (David Kirsch and Brent Goldfarb) Part 4: Industry Transformation and Selective Adoption 9. Internet Challenges for Media Businesses (Christine Ogan and Randy Beam) 10. Internet Challenges for Non-Media Industries and Firms: Travel Agencies, Realtors, Mortgage Brokers, and Personal Computer Manufacturers (Jeff Yost) 11. Reluctant and Selective Users of the Internet (Nathan Ensmenger) Part 5: New Technology ¿ Old and New Business Uses 12. New Wine in Old and New Bottles: Patterns and Effects of the Internet on Companies (James Cortada) 13. Communities and Specialized Information Businesses (Atsushi Akera) Part 6: Newly Created or Amplified Problems 14. File Sharing and the Music Industry (William Aspray) 15. Eros Unbound: Pornography and the Internet (Blaise Cronin) Part 7: Lessons Learned, Future Opportunities 16. Market and Agoras: Community Building by Internet (Wolfgang Coy) 17. Conclusions (Paul Ceruzzi and William Aspray) List of Contributors Index
Library of Congress Subject Headings for this publication:
Internet -- United States -- Economic aspects.
Electronic commerce -- United States.
Internet industry -- United States.
Internet -- United States -- Social aspects.
Information technology -- United States -- Economic aspects.