Bibliographic record and links to related information available from the Library of Congress catalog.
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TABLE OF CONTENTS Foreword by John H. ?Jack? Zenger Introduction Chapter 1: Reacting to Feedback Chapter 2: Why Did I Get That Feedback? Chapter 3: Improving Your Ability to Receive Feedback Chapter 4: Why Change? Chapter 5: Deciding What to Change Chapter 6: Fixing Weaknesses or Building Strengths? Chapter 7: Making Change Happen Chapter 8: Making Change Stick Chapter 9: Working Harder or Working Smarter? Afterword Chapter Notes About Joe Folkman
Library of Congress Subject Headings for this publication:
Communication in organizations.