Table of contents for Handbook of global logistics and supply chain management / editors, John T. Mentzer, Matthew B. Myers, Theodore P. Stank.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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[P. V: CONTENTS]
 Contents
 1. Why Global Supply Chain Management?		000
John T. Mentzer, Theodore P. Stank, and Matthew B. Myers		
About Global Supply Chain Management		000	
About the Handbook		000	
Understanding Global Supply Chains		000
Managing the Functions		000
Resource Management		000
Managing the Relations		000
Making It Happen		000
 2. Global Supply Chain Management Strategy		000
John T. Mentzer, Theodore P. Stank, and Matthew B. Myers
Global SCM Strategy		000
Impacts on Strategic Orientation		000
Capabilities and Structural Elements of GSCMS		000
Performance Implications		000
Integration of GSCMS Into Firm Strategy		000
 3. Assessing the Global Environment		000
Matthew B. Myers, Antonio Borghesi, and Ivan Russo
Yesterday?s Supply Chains in to day?s Global Environment		000
Cross-Cultural Influences and the Global Supply Chain		000
Foreign Currency Volatility		000
Political Economies		000
Two Sets of Rules		000
The New Environment of Hyper Security		000
 4. Value and Customer Service Management		000
Dan Flint and Britta Gammelgaard
Value Management		000
Customer Service		000
Customer Service and Value Management		000
 5. Demand Management		000
John T. Mentzer, Mark A. Moon, Dominique Estampe, and Glen Margolis
Derived Versus Independent Demand		000
A Model of Supply Chain Demand Management		000
Forecasts Versus Plans Versus Targets		000
Saes and Operations Planning (S&OP)		000
Why is a Sales Forecast Needed?		000
The to ols of Sales Forecasting Management		000
Sales Forecasting Management Questions		000
Demand Management: An Iterative Process		000
 6. Knowledge Management		000
Donna F. Davis and Didier Chenneveau
From Data to Knowledge		000
Building Knowledge Management Competence		000
Challenges to Building Knowledge Management Competence		000
 7. Process Orientation and Successful Supply Chain Management		000
Everth Larsson and Anders Ljungberg
Views on SCM and Process		000
The Heritage of the Function-Oriented Organization		000
Different Processes		000
A Business Viewed as a System		000
Elements in a Process-Oriented Organization		000
Designing the Process-Oriented Organization		000
Is SCM Possible in Function-Oriented Organizations?		000
Should Processes Be Company Specific or Standard?		000
How to Make SCM Work		000
Measurement, Analysis, and Development		000
 8. Marketing and Sales Management		000
Thomas E. DeCarlo and William L. Cron
Marketing Strategy		000
Strategic Implementation Decisions		000
Sales Force Program Decisions		000
 9. Product Management And Global Product Launch		000
Margaret Bruce, Lucy Daly, and Kenneth B. Kahn.
The Role of Product Management		000
Global Product Launch		000
Launch Strategy Influencers		000
Global Launch Strategy Considerations		000
Company One		000
Company Two		000
 10. Expanding The Frontiers Of Operations Management		000
E. Powell Robinson, Jr. and Funda Sahin
What is Operations Management?		000
Operations Management Decision Problems		000
Evolution of Operations Management		000
Different Perspectives of Operations Management		000
Operations Management in the New Economy		000
Synchronizing the Marketplace and Operations Through Agility		000
Implications and Conclusions		000
 11. Integrated Logistics Management		000
Abr¿ Pienaar
Logistics in The Context of Supply Chain Management		000
Business Process Integration		000
The Business Process Framework		000
Methods and Techniques		000
Organization and People		000
Systems and Data		000
Designing Integrated Logistics Business Processes		000
Implementing Integrated Logistics Management		000
Luxury Goods		000
Global Pharmaceuticals		000
 12. Inventory Management In Global Supply Chains		000
Funda Sahin and E. Powell Robinson, Jr.
Inventory Basics		000
Independent vs. Dependent Demand Inventory		000
Reasons For Inventory		000
Reasons Against Inventory		000
Types of Inventory		000
Inventory Control Systems		000
Single-Period Inventory Systems 		000
Multi-Period Inventory Systems		000
Implications and New Strategies in Inventory Management		000
Postponement		000
Reducing Seasonal and Short Life Cycle Inventory Costs With Quick Response		000
Supply Chain Partnerships and Vendor Managed Inventory 		000
 13. Transportation Management		000
Thomas J. Goldsby, Michael R. Crum, and Joel Sutherland
Transportation Decision Making		000
Transportation Cost Behavior		000
Carrier Cost Behavior and Efficiencies		000
Carrier Implications		000
Shipper Implications		000
Collaborative Transportation Management (Ctm)		000
Defining the Ctm Process		000
Global Transportation Issues		000
Transportation Capacity Issues		000
Addressing Capacity Problems		000
Transportation Security Issues		000
Security Solutions		000
 14. Warehousing In The Supply Chain		000
Thomas W. Speh
The Role of Warehousing in Global Supply Chains		000
Product Type and Warehousing Operations		000
Why Have a Warehouse?		000
Reverse Supply Chain		000
The Location of Warehouses		000
Warehouse Design and Operations		000
Measuring Warehouse Performance		000
The Role of Information in Warehouse Management		000
Technology and Warehouse Operations		000
Future Trends for Warehousing		000
Additional Readings		000
 15. Supply Management		000
Lisa M. Ellram and Paul Cousins
The Strategic Supply Management Process		000
Trends in Supply Management 		000
Strategic Involvement		000
Customer Focus 		000
Involvement in Indirect and Services Spending		000
Globalization and Outsourcing 		000
Continuous Improvement Focus and Involvement in Payables		000
Environmental Issues		000
 16. Critical Support Of Supply Chain Logistics Personnel		000
Scott Keller
The Changing Nature of the Workplace		000
Creating A Customer-Focused Logistics Workforce		000
Fundamental Information Exchange		000
Knowledge Development		000
Assistance to Employees		000
Performance Feedback		000
Workplace Affirmation		000
Implementing A Customer-Focused Employee Plan		000
 17. The Lean Supply Chain: The Path To Excellence		000
James M. Reeve and Mandyam M. Srinivasan
Conventional Supply Chain Management		000
Its More Than ?Just-In-Time?		000
Lean Supply Chain Basics: Flow and Pull Replenishment		000
Work Flow Characterization: V, A, and T Configurations		000
Fulfillment Characterization: Bts, Ato, Bto and Eto		000
Applying Lean Principles to A Bts V-Type Process		000
 18. The Financial-Supply Chain Management Connection		000
Stephen G. Timme
Key Drivers of Financial Performance		000
Measuring Financial Performance		000
Making The Financial-SCM Connection -- A to P-Down Approach		000
 19. Risk Management		000
Ila Manuj, J. Paul Dittmann, and Barbara Gaudenzi
What Is Risk?		000
Types of Risks in Global Supply Chains		000
A Risk Management Process Model		000 
Step 1: Identifying and Profiling Risks		000
Step 2: Risk Assessment and Evaluation		000
Step 3: Managing Risks and Risk Management Strategies		000
Step 4: Supply Chain Risk Management Strategy		000
Step 5: Mitigating Supply Chain Risks		000
 20. Supply Chains As Interpretation Systems: Knowledge, Strategy, And Performance		000
G. Tomas M. Hult, David J. Ketchen, Jr., S. Tamer Cavusgil, and Roger J. Calantone
Recent Research on Information Management Within Supply Chains		000
The Next Step: Fitting Supply Chain Knowledge and Strategy		000
Identification of Ideal Profiles		000
Implications		000
 Chapter 21 ?RELATIONSHIP MANAGEMENT
Jagdish N. Sheth and Arun Sharma
Shift in Organizational Strategy		000
Relationship With Suppliers		000
Examples of Benefiting From Supplier Relationships		000
Dimensions of Customer Relationships		000
Establishing and Maintaining Supplier Relationships		000
Organizational Changes to Establish Supplier Relationships		000
Emerging Issues in Relationship Management		000
 22. Logistics Outsourcing		000
Clifford F. Lynch, Theodore P. Stank, and Shay Scott
Logistics Outsourcing History		000
Why Outsource Logistics Activities?		000
The Challenges of Global Logistics Outsourcing		000
Some Concluding Examples		000
 23. International Sourcing Strategies: Redressing The Balance		000
Masaaki Kotabe and Michael J. Mol
The International Sourcing Phenomenon		000	
Wave After Wave		000
The Performance Rationale		000
On Balance		000
Redressing the Balance		000
Riding the Waves		000
 24. Negotiation		000
Lloyd M. Rinehart
Relationship Types Resulting From Supplier/Customer Negotiations		000
Following The Negotiation Process in A Global Supply Chain Context		000
Assessing the Negotiation Potential of the Relationship		000
 25. Interfunctional Coordination		000
Susan L. Golicic and Kate Vitasek
What Is Interfunctional Coordination?		000
Axes of Effective Interfunctional Coordination		000
Mechanisms to Drive Coordination		000
Common Goals and Measures		000
Achieving Interfunctional Coordination		000
Interfunctional Coordination: A Collaborative Climate for Success		000 
 26. Interorganizational Coordination		000
Terry L. Esper 
The Managerial Behaviors of Interorganizational Coordination		000
Environmental Characteristics for Effective Interorganizational Coordination		000
 27. Global Supply Chain Control		000
Daniel C. Bello and Meng Zhu
Characteristics of Controller?s Strategy		000
Magnitude and Scope of Control Requirements		000
Implementation Effectiveness From Institutional Arrangements		000
The Moderator Role of Institutional Environmental Differences		000
 28. Supply Chain Innovation		000
Daniel J. Flint and Everth Larsson
Innovation as Strategy		000
Supply Chain Innovation		000
Innovation Processes		000
The Importance of Organizational Culture and Processes		000
Ramifications of Global Supply Chains		000
 29. Global Supply Chain Security		000
Omar Keith Helferich and Robert Lorin Cook
Disaster Classification/Vulnerability Assessment		000
Disaster Management Process		000
Mitigation		000
Detection		000
Response		000
Recovery		000
Disaster Preparedness?Current Status		000
Recent and Emerging Developments		000
 30. Diagnosing The Supply Chain		000
James H. Foggin, Paola Signori, and Carol L. Monroe
Diagnosis		000
Benchmarking Approaches		000
Mapping Approaches		000
Means-Ends Approaches/Cause and Effects Diagrams		000
Curing Problems and Eliminating the Pain Points		000
 31. Change Management		000
J. Paul Dittmann and John E. Mello
What Is Change Management?		000
Developing the Change Management Strategy		000
The Change Management Plan		000
People and Organizational Issues		000
Organizational Readiness for Change?The Change Management Survey		000
Change Management Organizational Roles		000
The Initial Response to an Announced Change		000
Complacency		000
Resistance to Change		000
Resistance to Different Types of Change		000
Change Management Myths and Realities		000
Launching the Change		000
Summary of Key Success Factors: The Change Equation		000
Change Management in a Global Environment		000
Name Index		000
Subject Index		000
About the Editors		000
About the Contributors		000

Library of Congress Subject Headings for this publication:

Business logistics.
Delivery of goods -- Management.