Table of contents for The business guide to sustainability / by Darcy Hitchcock and Marsha Willard.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


Counter
Contents
Acknowledgements	7
Tables and Figures	10
Abbreviations	12
Introduction	16
How the book is structured	17
How to get the most out of this book	17
How to use the self-assessments	20
Disclaimer to the sustainability experts	21
Part 1¿Foundation Concepts	22
Chapter 1¿Sustainability as a Strategic Issue	22
Benefits of pursuing sustainability	23
Threats if you don¿t pursue sustainability	25
Why is sustainability a strategic issue?	35
How would you know if your organization were sustainable?	40
Conclusion	43
Chapter 2¿Change Agent/Sustainability Coordinator¿How to keep a sustainability effort on track	46
What You Should Know About Sustainability	46
Strategies You Can Use	49
Change agents with no formal authority	50
Begin within your span of control	50
Plant seeds	50
Discussion groups	51
Green teams	52
Sustainability coordinators with formal authority	52
Steering committees	52
Task forces and project teams	53
Individuals	54
Award programs and certification systems	54
Sustainability Management System	54
Conclusion	55
SCORE the Sustainability Coordinator	56
Part 2¿Sustainability by Industry Sector	59
Chapter 3¿Sustainability in Services and General Office Practices	59
What You Should Know About Sustainability	59
Strategies You Can Use	62
Clean up your own operations	62
Facilities	63
Technology	64
Paper products	65
Break room	66
Take responsibility for your ripples	67
Evaluate strategic threats	69
Explore emerging opportunities	70
Conclusion	72
SCORE Services and Office Practices	72
Chapter 4¿Sustainability in Manufacturing and Product Design	76
What You Should Know about Sustainability	76
Strategies You Can Use	80
Product Design	80
Design for environment	80
Life cycle assessment and life cycle costing	83
Gray lists, black lists and supply chain management	85
Green chemistry	87
Converting products to services	89
Biomimicry	90
Operations	91
Energy and greenhouse gases	91
Collaborate with the supply chain	94
Product certification	96
Zero waste	97
Extended producer responsibility, product stewardship and product take-back	100
Conclusion	102
SCORE Manufacturing	103
Chapter 5¿Sustainability in Government Agencies	107
What Should You Know about Sustainability	107
Strategies You Can Use	112
Spend tax dollars wisely, maximizing the benefit to society	112
Conserving energy	113
Take advantage of wasted resources	114
Streamline red tape	114
Employ green building practices	115
Invent new funding sources	116
See the municipality as a whole system	116
Provide infrastructure and security	117
Ensure security	118
Design efficient, vibrant urban spaces	119
Design effective public transportation	120
Protect the commons	122
Engineer market-based incentives	124
Reclaim public goods and charge the full cost	126
Create preserves	126
Adopt the Precautionary Principle	127
Implement regulations	128
Create a fair playing field	129
Privatize the resource within the right boundaries	129
Get the numbers right	130
Eliminate perverse subsidies	132
Protect and help people who need it	134
Perform triage	134
Combat hunger	135
Provide housing	136
Guide us toward a better future	136
Model and encourage new behavior	137
Use purchasing as a way to drive markets	137
Develop social capital	138
Provide incentives and grants for needed research	139
Create audacious goals and policies	140
Sponsor award programs	141
Make information visible	142
Integrate sustainability into education	143
Equalize opportunities	144
Use public retirement accounts as a signal to business	146
Conclusion	147
SCORE Government	148
Part 3¿Sustainability by Organizational Function	152
Chapter 6 Senior Management¿How to lead the sustainability effort	152
What You Should Know about Sustainability	152
Strategies You Can Use	156
Assess threats, opportunities and constraints	157
Strategic planning	158
Scenario planning	159
Stakeholder management	160
Backcasting	161
Choose terms and frameworks	162
Alternative terms	162
Frameworks	164
Devising an implementation strategy and enlisting support	166
Pick the best entry point	167
Set up the best structure	168
Demonstrate support	169
Align business systems	171
Provide for transparency and stakeholder involvement	172
Sustainability reports	174
Partner with NGOs	174
Stakeholder engagement activities	175
Stakeholder audits	176
Conclusion	177
SCORE Senior management	177
Chapter 7¿Facilities¿How to save energy and water, improve productivity and reduce waste	181
What You Should Know about Sustainability	181
Strategies You Can Use	182
Construct/remodel a high-performance building	183
Daylighting	184
Site selection	185
Material selection	186
Mechanical systems	187
Construction waste	187
Operate the building efficiently	188
Commissioning	189
Energy management	189
Manage waste	190
Provide green cleaning and landscaping services	191
Manage transportation issues	193
Conclusion	194
SCORE Facilities	194
Chapter 8¿Human Resources¿How to Support the Change Process and Bolster Employee Commitment	198
What You Should Know about Sustainability	199
Strategies You Can Use	200
Introduce the concept to top executives	201
Consult on the implementation	203
Align human resources systems	204
Model appropriate behaviors	208
Measure the benefits	209
SCORE Human Resources	210
Chapter 9¿Purchasing¿How to Determine What to Buy and How to Work with Suppliers	213
What You Should Know about Sustainability	213
Strategies You Can Use	215
Purchasing practices	215
Adopt sustainable or environmentally preferable purchasing policies (EPP)	215
Embed EPP or sustainable choices into online systems	216
Embed sustainability language into RFPs and contracts	217
Use service contracts to align the interests of your vendors with your own	218
Implement a supply chain environmental management system	219
Buy green power	221
Create incentives and checklists for making more sustainable choices	222
Work with disadvantaged businesses and people as an economic development strategy	223
Life cycle assessment and life cycle costing	224
Purchasing projects	225
Conduct a waste or purchasing audit	226
Create a reliable market for a targeted product	227
Research sustainable alternatives for a specific function or product	229
Partner with an NGO	230
Conclusion	231
SCORE Purchasing	232
Chapter 10¿Environmental Affairs¿How to support the move beyond compliance and eco-efficiencies to sustainability	235
What You Should Know About Sustainability	235
Strategies You Can Use	237
Environmental management system	237
Chemical management system	239
Chemical substitution	240
Green chemistry	241
Conclusion	242
SCORE Environmental affairs	242
Chapter 11¿Marketing/Public Relations¿Whether and how to promote your sustainability efforts	246
What You Should Know about Sustainability	249
Strategies You Can Use	254
Community-based social marketing	254
Cause-related marketing	256
Labeling, Certification and Standards	257
Stakeholder involvement	257
Sustainability reporting	258
Market transformation	258
Conclusion	260
SCORE Marketing and Public Relations	260
Chapter 12¿Accounting and Finance¿How to account for environmental and social impacts	264
What You Should Know about Sustainability	264
Strategies You Can Use	269
Develop a metrics framework and report on results	270
The Natural Step	271
Triple Bottom Line/Three Es	273
Sustainability or Environmental Management System	273
Organization¿s vision or values	274
Determine what is ¿better¿	276
Activity-based costing	277
Life cycle costing (LCC)	278
Life cycle assessment (LCA)	279
Decision tools to balance trade-offs	281
Brainstorm how to add more value	281
Weighted criteria charts	281
Compare a sustainability rating with cost	282
Conclusion	283
SCORE Finance and Accounting	284
Appendix A¿Sustainability Frameworks and Tools	287
Appendix B¿Certification Schemes	292
Notes	293
About the Authors	300

Library of Congress Subject Headings for this publication:

Management -- Environmental aspects.
Sustainable development.
Environmentalism.