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[p. v, TOC] Contents Acknowledgments Introduction PART I: CONFLICT STORIES, DIALOGUE, AND NEGOTIATION: CONCEPTS AND TECHNIQUE 1. Stories and the Meaning of Conflicts What Makes a Good Conflict Story? Why Stories Are a Good Starting Point for Interpretive Research How to Collect a Good Story as Research Data Lessons From the Field of Practice: Exercise for Understanding and Showing the Meaning of Conflict Conclusion 2. From Meaning?to Dialogic Negotiation?to New Meaning A Methodology for Analyzing Conflict Meaning Some Helpful Theoretical Background in Sources of Conflict Dialogic Negotiation: Principles, Techniques, and Skills for Conflict Management Lessons From The Field of Practice: Exercise for Further Analysis of Dialogic Negotiation Conclusion 3. Language as the Fabric of Conflict?and the Foundation for Dialogic Negotiation Language, Intensity, Energy, and Meaning Metaphors, Imagery, and Symbolic Fabric of Conflict Speech, Silence, and the Possibility for Dialogue Dialogic Negotiation as Conversational Scripts Lessons From the Field of Practice: Exercises for Exploring the Language of Conflict Conclusion PART II: CONFLICT STORIES AND THE NEGOTIATION OF RELATIONSHIP DYNAMICS 4. We Belong Together but We Still Have Conflict: Negotiating Synchronicity in Relationships Relational Synchronicity and Conflict Lessons From the Field of Practice: Exploring Synchronicity and Symmetry in Your Conflicts Conclusions 5. Where Do We Go From Here? Negotiating Through?and Learning From?Crossroads Moments in Relationships Understanding the Meaning of Crossroads Moments Lessons From the Field Of Practice: Working From Crossroads Moments to Where You Want to Go Conclusions PART III: STORIES AND THE PSYCHODYNAMICS OF CONFLICT 6. What Is This Really About? Working With Displacement in Conflict Communication Symbolic Displacement and the Meaning of Conflict Forms and Functions of Symbolic Displacement in Conflict Lessons From the Field of Practice: Exercises for Exploring Displacement Conclusion 7. What Do We Represent to Each Other? Working With Projection in Conflict Communication Projection and the Symbolic Relationship of People in Conflict From Projection to Integration: Negotiating New Meanings Lessons From the Field of Practice: An Exercise for Exploring Projection in Conflict Conclusion PART IV: USING STORY DYNAMICS TO UNDERSTAND AND NEGOTIATE CONFLICT 8. Heroes/Sheroes, Villains, Victims, and Fools?Using Story Archetypes to Understand Conflicts Archetypes, Meaning, and the Construction of Conflict Stories Conclusion 9. Learning to Tell the Next Chapter: Story Archetypes and the Negotiation/Mediation of New Meanings in Conflicts Archetypes as Opportunities for Dialogue, Negotiation, and Mediation Lessons From the Field of Practice Conclusion 10. Putting It All Together: From an Old Story?to a New Meaning?to a New Story Putting It All Together as the Learning Cycle of Conflict Conclusion References Index About the Author
Library of Congress Subject Headings for this publication:
Interpersonal conflict.
Interpersonal communication.
Conflict management.
Negotiation.