Table of contents for Conflict communication : engaging dialogue and negotiation for productive relationships / Peter M. Kellett.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Contents
Acknowledgments
Introduction
PART I: CONFLICT STORIES, DIALOGUE, AND NEGOTIATION: CONCEPTS AND TECHNIQUE
1. Stories and the Meaning of Conflicts
What Makes a Good Conflict Story?
Why Stories Are a Good Starting Point for Interpretive Research 
How to Collect a Good Story as Research Data
Lessons From the Field of Practice: Exercise for Understanding and Showing the Meaning of Conflict
Conclusion
2. From Meaning?to Dialogic Negotiation?to New Meaning
A Methodology for Analyzing Conflict Meaning
Some Helpful Theoretical Background in Sources of Conflict
Dialogic Negotiation: Principles, Techniques, and Skills for Conflict Management
Lessons From The Field of Practice: Exercise for Further Analysis of Dialogic Negotiation
Conclusion
3. Language as the Fabric of Conflict?and the Foundation for Dialogic Negotiation
Language, Intensity, Energy, and Meaning
Metaphors, Imagery, and Symbolic Fabric of Conflict
Speech, Silence, and the Possibility for Dialogue
Dialogic Negotiation as Conversational Scripts
Lessons From the Field of Practice: Exercises for Exploring the Language of Conflict
Conclusion
PART II: CONFLICT STORIES AND THE NEGOTIATION OF RELATIONSHIP DYNAMICS
4. We Belong Together but We Still Have Conflict: Negotiating Synchronicity in Relationships
Relational Synchronicity and Conflict
Lessons From the Field of Practice: Exploring Synchronicity and Symmetry in Your Conflicts
Conclusions
5. Where Do We Go From Here? Negotiating Through?and Learning From?Crossroads Moments in Relationships
Understanding the Meaning of Crossroads Moments
Lessons From the Field Of Practice: Working From Crossroads Moments to Where You Want to Go
Conclusions
PART III: STORIES AND THE PSYCHODYNAMICS OF CONFLICT
6. What Is This Really About? Working With Displacement in Conflict Communication
Symbolic Displacement and the Meaning of Conflict
Forms and Functions of Symbolic Displacement in Conflict
Lessons From the Field of Practice: Exercises for Exploring Displacement
Conclusion
7. What Do We Represent to Each Other? Working With Projection in Conflict Communication
Projection and the Symbolic Relationship of People in Conflict
From Projection to Integration: Negotiating New Meanings
Lessons From the Field of Practice: An Exercise for Exploring 
Projection in Conflict
Conclusion
PART IV: USING STORY DYNAMICS TO UNDERSTAND AND NEGOTIATE CONFLICT
8. Heroes/Sheroes, Villains, Victims, and Fools?Using Story Archetypes to Understand Conflicts
Archetypes, Meaning, and the Construction of Conflict Stories
Conclusion
9. Learning to Tell the Next Chapter: Story Archetypes and the Negotiation/Mediation of New Meanings in Conflicts
Archetypes as Opportunities for Dialogue, Negotiation, and Mediation
Lessons From the Field of Practice
Conclusion
10. Putting It All Together: From an Old Story?to a New Meaning?to a New Story
Putting It All Together as the Learning Cycle of Conflict
Conclusion
References
Index
About the Author

Library of Congress Subject Headings for this publication:

Interpersonal conflict.
Interpersonal communication.
Conflict management.
Negotiation.