Table of contents for A desktop guide for nonprofit directors, officers, and advisors : avoiding trouble while doing good / Jack B. Siegel.

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TABLE OF CONTENTS
ABOUT THE AUTHOR
COVERAGE	ERROR! BOOKMARK NOT DEFINED.
FORWARD	ERROR! BOOKMARK NOT DEFINED.
CHAPTER 1-SETTING THE STAGE: SOME PRELIMINARIES	ERROR! BOOKMARK NOT DEFINED.
Are Non-Profit Directors Really Afraid of Liability?: The Trustees of the Tampa Museum of Art Paint a Different Picture	
THE NEED FOR ACTION	
United Way of America and William Aramony, the Granddaddy of Scandals	
The Museum of Modern Art: A Fundraising Juggernaut. But Would Less Have Been More?	
PART OF THE BIGGER SCHEME	
ASSUMPTION	
GENERALITY OF COVERAGE	
USING QUALIFIED PROFESSIONALS	
BEFORE STARTING A NEW ORGANIZATION	
Start by Looking for an Existing Charity	
A New Trend Toward Consolidation	
Consider Partnering Opportunities	
Identify Funders	
Retain a Qualified Attorney	
Advice to The Wealthy	
CONCLUDING THE PRELIMINARIES	
CHAPTER 2-BEFORE SIGNING ON	ERROR! BOOKMARK NOT DEFINED.
"GIVE, GET, OR GET OFF"	
ASK QUESTIONS	
REVIEW MATERIALS	
MEET WITH THE EXECUTIVE DIRECTOR AND OTHER OFFICERS	
REVIEW OTHER RESOURCES	
STEP ASIDE IF THE INFORMATION IS NOT FORTHCOMING	
CHAPTER 3-ORGANIZATON BASICS	ERROR! BOOKMARK NOT DEFINED.
NON-PROFIT VERSUS TAX-EXEMPT STATUS	
THE CORPORATE FORM IS THE PREVALENT ONE	
THE PLAYERS	
The Board of Directors	
Oversight versus Operations	
Chairman of the Board	
Board Membership	
Board Committees	
A Director is a Director	
Board Decisions	
Trustees Functioning as Directors	
Removal and Resignation	
Board Vacancies	
The Officers	
The President	
The Vice-President	
The Treasurer	
The Secretary	
Members	
Advocacy vs. Affinity	
Membership Requirements and Rights	
Member Decisionmaking	
Membership Lessons From the Sierra Club	
Constitutional and Due Process Overlay	
Corporate Affiliated Groups	
The Regulators-State Attorneys General	
Standing	
Louisiana College	
ORGANIZATIONAL DOCUMENTS	
Using Forms	
Core Documents	
Articles of Incorporation	
By-Laws	
Statutory Default Provisions	
Amendments	
Director Review	
More than Boillerplate	
Terra Museum of Art and the Purposes Clause	
MEETINGS	
A Recommended Meeting Format	
Meeting Minutes	
Executive Sessions	
The Internet and Meetings	
MAJOR EVENTS	
Formation	
Dissolution	
The Dispute is Never Really Over Legal Doctrine: Shorter College and the Greater Baptist Convention	
Operations	
YOUR ROLE	
CHAPTER 4-LEGAL DUTIES & OBLIGATIONS	ERROR! BOOKMARK NOT DEFINED.
A WELL-KNOWN CASE	
DIRECTOR DUTIES AND RESPONSIBILITIES	
The Duty of Care	
The Duty of Loyalty	
The Duty of Obedience	
STANDARDS FOR JUDGING BEHAVIOR	
Business Judgment or Ordinary Prudence	
Malfeasance	
Specific Duties for Which There May Be Liability	
Liability Arising from Joint Ventures and Subsidiaries	
THE STANDARDS AS APPLIED TO COMMON DECISIONS	
Exercising Due Care-Compensation	
Exercising Due Diligence-Investments	
Avoiding Conflicts of Interest-Selling Assets	
Resisting Founder's Syndrome-Diversification	
DIRECTOR RIGHTS	
A FURTHER LOOK AT INVESTMENT DECISIONS	
What the Process is Not	
Reserves or Endowment?	
Investing Endowment-The Standard	
Dancing With the One Who Brung Ya	
Translating Legal Standards into Actual Conduct	
Risk-Reward Analysis: Asset Allocation Models	
Diversification	
Pulling the Pieces Together Into a Process	
Delegation versus Abdication	
Investment Managers and Advisors	
Risk Management	
Corporate Trustees and Charitable Beneficiaries	
A FURTHER LOOK AT CONFLICTS OF INTEREST	
Need for a Conflicts of Interest Policy	
The Community Organization-Case-1	
The Art Museum-Case 2	
The Hospital-Case 3	
The Foundation "Slush" Fund-Case 4	
Loans to Directors and Officers	
MOVING FROM A VOLUNTEER DIRECTOR TO A PAID EMPLOYEE	
RELIEF FOR DIRECTORS AND OFFICERS	
State Relief	
Federal Relief Under the Volunteer Protection Act	
GOOD FAITH: A STORM ON THE HORIZON FOR NON-PROFIT DIRECTORS	
AVOIDING TROUBLE AS A DIRECTOR	
AVOIDING TROUBLE AS AN OFFICER	
THE LITMUS TEST FOR GOOD CONDUCT	
CHAPTER 5-READING THE FINANCIAL STATEMENTS AND RELATED MATTERS	ERROR! BOOKMARK NOT DEFINED.
Theft At Chicago Public Television Station is Further Proof That Internal Controls Matter	
WHERE ACCOUNTING RULES COME FROM	
THE THREE COMPONENT PARTS	
Statement of Financial Position	
Financial Position and Liquidity	
Statement of Activities	
Activities and Liquidity	
Liquidity is Once Again the Problem	
Statement of Cash Flows	
Cash Flows and Liquidity	
Different Focus	
GUIDANCE FOR THE BOOKKEEPER	
RATIO ANALYSIS	
Seven Basic Ratios	
Current Ratio	
Quick Ratio	
Defensive Interval Ratio	
Savings Indicator	
Revenue Generation Ratio	
Debt to Total Net Assets	
Times Interest Earned	
Other Ratios	
THE HOURGLASS ANALYSIS-THE MILWAUKEE PUBLIC MUSEUM	
A HEALTHY DISCUSSION AT THE CORCORAN MUSEUM	
DONOR INSIGHTS AND FINANCIAL STATEMENT REPRESENTATIONS	
GAAP Versus Form 990	
Disclosing Fundraising Expenses	
Expensing Fundraising Expenses	
Allocating Overhead	
Taking Contributed Services Into Account	
Consolidating Affiliated Entities	
AUDITOR'S REPORT	
AUDIT COMMITTEE	
Audit Committee Review	
Audit Committee and Whistleblowers	
Audit Committee Membership	
California's Approach to Audit Committee Membership	
GAO AUDIT GUIDELINES	
Best Practices	
Prohibited Services	
Personal Impairments-Case Study	
Concluding Thoughts	
INTERNAL CONTROLS	
The Three Basic Functions	
Custodial Function	
But What about Outright Theft?	
Recording Function	
Authorization (Disbursement) Function	
A Closer Look at Financial Controls	
Cash	
Whitney Museum Focuses on Art at the Expense of Internal Controls	
Receivables	
Inventory	
Fixed Assets	
Intangible Assets	
Accounts Payable	
Payroll	
Conclusion	
A Case Study	
Recommended Controls	
Considerations for Grantmakers	
FINANCIAL CONTROL RECOMMENDATIONS AND REQUIREMENTS FOR RECIPIENTS OF FEDERAL FUNDS	
FRAUD AND THEFT	
The Three Categories of Fraud	
Avoid Concentrating Efforts	
Trust, but Verify	
Employee Tips	
Two Anonymous Tipsters Set the Story in Motion	
Internal Audits and Controls	
The Lone Perpetrator Accounts for the Highest Percentage of Frauds	
Background Checks May Not Be the Answer	
Tenure is an Erroneous Basis for Trust	
The Lessons	
FRAUD AND THE AUDIT	
SARBANES-OXLEY REFORMS	
Financial Certification	
The Artist as Executive Director-Case 1	
Minimal Financial Assets-Case 2	
Auditor Independence	
Rotating Auditors	
Audit Committee Member Independence	
Financial Expertise	
Providing Audited Financial Statements to Members	
Other Provisions	
SUMMATION: STEPS FOR THE BOARD	
CHAPTER 6-FEDERAL TAX EXEMPTION	ERROR! BOOKMARK NOT DEFINED.
TAX-EXEMPT ENTITIES	
Charitable Organizations	
Social Welfare Organizations	
Labor and Agricultural Organizations	
Business Leagues	
Social Clubs	
Fraternal Societies	
Veterans' Organizations	
Employees' Associations	
Political Organizations	
THE BREAKDOWN	
A DETAILED LOOK AT SECTION 501(C)(3) STATUS	
Defining "Educational" and "Religious"	
GOING BEYOND CONVENTIONAL ILLEGAL SUBSTANCES: WILL THE U.S. SUPREME COURT SETTLE THE ISSUE ONCE AND FOR ALL?	
Organizational Test-The First Requirement	
Organizational Test_Drafting Considerations	
The Organizational Test-Focusing on the Organization's "Death"	
Operational Test-The Second Requirement	
No Private Inurement-The Third Requirement	
Benefits come With Burdens	
OBTAINING TAX-EXEMPT STATUS	
The Exemption Process-Preliminaries	
Obtain an Employer Identification Number from the IRS	
Complete the Formal Organizational Process	
Compile Financial Data	
Executing a Power of Attorney	
The Exemption Process-Completing Form 1023	
Who Must File	
When to File Form 1023	
Where to File	
Filing Fees	
Other Organizations_Form 1024	
Approaching the Process	
State Exemption requirments	
PRIVATE INUREMENT-THE PROHIBITION	
Compensation	
Other Potential Instances For Prohibited Inurement	
Consequences	
INTERMEDIATE SANCTIONS	
Excess Benefit Transactions	
Private Inurement or Violation of the Intermediate Sanctions: Where is the Line?	
Disqualified Person-Basics	
A Board Member-Case 1	
The New Hire-Case 2	
Exercising Substantial Influence-Case 3	
Excise Taxes	
Rebuttable Presumption	
Contemporaneous Substantiation	
Exceptions for Certain Income and Transactions	
Initial Contract Exception	
Nontaxable Fringe Benefits Exception	
Expense Reimbursement Exception	
Additional Punishment for EvilDoers	
What's Really Going On	
The Staff of the Senate Finance Committee is Unhappy with the Lack of Impact from the Intermediate Sanctions	
Compliance Procedures	
Comparables: Justifying Compensation	
IRS Direction to Agents Conducting Audits	
Beyond Museums, Hospitals, & Universities: Small Social Service Agencies Must Watch Out, Too	
PRIVATE FOUNDATIONS	
Public Charities versus Private Foundations_Workable Definitions	
Category 1_Absolutes	
Category 2_Broadly-Supported/Services organization	
Category 3_Supporting Organizations	
Typical Private Foundation	
Reasons to Avoid Private Foundation Status	
Tax on Net Investment Income	
Tax on Self-Dealing	
I Hear You Knocking: Will the IRS Compound the Problems Facing Former Managers of a Texas Foundation?	
Tax on Failure to Make a 5% Distribution	
Tax on Excess Business Holdings	
Tax on Jeopardizing Investments	
Tax on Taxable Expenditures	
Alternatives To Private Foundations	
Community Foundations	
Commercial Funds	
Supporting Organizations	
Termination of Status	
Conclusions	
POLITICAL ACTIVITIES	
Charitable Organizations	
Education or Politics?	
Permitted Activity or Crossing the Line?	
Permitted Activities	
Prohibited Activities	
Attribution of Individual Positions to the Organization	
NAACP Defies the IRS: Express Advocacy, Coded Language, or Policy Discussion?	
Excise Taxes on Political Activity	
Private Foundations	
Other Organizations	
Tax on Political Expenditures or Net Investment Income	
Deductible Dues: The Proxy Tax or Disclosure	
Politics and the Internet	
Political Activity: The Other Regulatory Regime	
LOBBYING	
"Lobbying" Defined	
Excluded Activities	
"Insubstantial" Level of Activity	
The Election Under Section 501(h)-Eliminating Uncertainty	
Lobbying By Other Tax-Exempts	
UBIT-NOT ALL INCOME IS TAX-EXEMPT	
Organizations Subject to the Tax	
Reason for the Tax	
Tax Rate	
Triggering the Tax: The Three Critical Conditions	
"Regularly Carries On"	
"Trade or Business"	
"Unrelated"	
Exceptions From Tax	
Exception for Investment Income	
Exception for Activities Involving Volunteer Labor	
Exception for Activities Operated for the Convenience of Employees, Members, Etc.	
Exception for Income from the Sale of Donated Goods	
Exception for Sponsorship Payments	
Exception for Low-Cost Items	
Exception for Mailing List Rentals	
Exception for Bingo Games	
Exception for Qualified Convention and Trade Show Activities	
Exception for Qualified Entertainment Activity	
Some Common Types of Income	
Income from Museum Gift Shops and Other Activities	
Income from Travel Tours	
Income from Insurance Activities	
Income from Partnerships	
Income from Online Activities	
The Hidden Business Issue in UBIT	
Deductions Against in Computing Unrelated Business Taxable Income	
A Workable Approach to UBIT	
REPORTING REQUIREMENTS	
Information Returns-The Form 990 Series	
Form 990 Content	
Preparation of Form 990	
Watch Out for Question 89b	
Filing Form 990	
Review by the Board	
Disclosure Now Required	
The Implications flowing From Disclosure	
Reporting Requirements for Gambling Activities (Bingo and Raffles)	
Other Reporting Requirements	
Terrorism and the Non-Profit Sector	
The 2004 Tsunamis and Terrorism	
CHAPTER 7-TAX ASPECTS OF CHARITABLE GIVING	ERROR! BOOKMARK NOT DEFINED.
DEDUCTION BASICS	
Overview	
The Deduction's Value	
Qualified Organizations	
Business or Charitable Organization	
Individuals	
Widows and Orphans	
Payments for Services	
Pushing the Limits Can Result in Jail Time	
Charitable Class-Disaster Relief	
Quid-Pro-Quo Contributions	
When to Claim a Deduction_Timing	
Amount of the Deduction	
Reduction in Contribution for Certain Property	
Bargain Sales to Charities	
Contributions of Encumbered Property	
Limits on Individual Contributions	
Carryforwards	
Anything but a Secret	
Limits on Corporate Charitable Contribution Deductions	
Volunteers	
Concluding Thoughts	
DISCLOSURES AND NOTICES BY CHARITIES	
Quid Pro Quo Contributions	
Substantiation Requirements	
Content	
Sample Substantiation Language	
A Cautionary Tale about Social Security Numbers	
The Board's Role	
Appraisals are the Donor's Responsibility, But Charities Should be Careful, Too	
SUBSTANTIATION BY THE DONOR AND APPRAISALS	
Appraisals	
Qualified Appraiser	
Prohibited Appraisal Fees	
Required Information	
Art Work	
Tax Treatment of Appraisal Fees	
Special Rule For Automobiles, Boats, and Airplanes	
PLANNED GIVING	
Pooled Income Funds	
From the Donor's Perspective	
From the Charity's Perspective	
A Pooled Income Fund Example	
Pooled Income Funds Are Not Black Boxes	
Pooled Income Fund Advantages	
Pooled Income Fund Statistics	
Charitable Remainder Trusts	
From the Donor's Perspective	
From the Charity's Perspective	
A Charitable Remainder Trust Example	
Charitable Remainder Trusts are Not Black Boxes	
Charitable Remainder Trusts Represent Fertile Ground for Fundraisers	
Charitable Lead Trusts	
From the Donor's Perspective	
From the Charity's Perspective	
Private Foundation Rule	
A Charitable Lead Trust Example	
Charitable Lead Trust Statistics	
Charitable Gift Annuities	
From the Donor's Perspective	
From the Charity's Perspective	
A Charitable Gift Annuity Example	
Other Partial Interests in Property	
Partial Interests in Personal Residences and Farms	
Conservation Easements	
Partial Interests in Works of Art	
New Devices Are Proposed All the Time	
CHAPTER 8-OTHER BENEFITS	ERROR! BOOKMARK NOT DEFINED.
PROPERTY TAXES	
Illinois State Constitution and Statutes	
Three Cases	
Exclusive Use-Case 1	
Exempt Use-Case 2	
These Disputes Do Arise in the Real World	
Commercial Competition-Case 3	
"It's So Elementary, It's Almost Embarrassing"	
PILOTs	
Philadelphia's Experience	
Possible Benefits	
Taking the Offensive with PILOTs	
Targets	
Checklist	
SALES TAXES-PURCHASES BY NON-PROFITS	
Iowa Department of Revenue and Finance_June 2002	
SALES TAXES-SALES BY NON-PROFITS	
POSTAL NONPROFIT STANDARD MAILING RATE	
Basic Rules	
Products	
Advertising Content	
USPS Diagram	
Personal Information	
Comprehensive Example	
Applying for Favorable Rates	
In Practice	
SECURITIES OFFERINGS	
Section 3(a)(4) of the Securities Act of 1933	
TAX-EXEMPT FINANCING	
Relying on Forecasts	
GRANTS	
"DO NOT CALL" Registry and other FTC Limitations	
Two Rules	
Additional Rules Applicable to Telephone Solicitations	
FEDERAL FUNDING FOR FAITH-BASED ORGANIZATIONS	
Boards of Faith-Based Organizations Receiving Government Funding Should Closely Monitor Organizational Activity: Avoiding Lawsuits	
PURCHASING PROGRAMS	
CONCLUSIONS	
CHAPTER 9-REGISTRATION AND REPORTING	ERROR! BOOKMARK NOT DEFINED.
REGISTRATION IS CONSTITUTIONAL	
THE REGISTRATION PROCESS	
California Government Code Sections 12580-12599.5	
Florida Statutes Chapter 496 Solicitation of Funds	
States Requiring Registration	
Exemption for Smaller Organizations	
Annual Financial Reports	
The Internet Raises Difficult Questions	
Smallville Children's Theatre-Case 1	
Save the Bay-Case 2	
The World Church of the Creator and the Illinois Experience	
Professional Fundraisers Generally Must Register	
Soliciting on Behalf of a Charity	
Some Concluding Thoughts	
LOBBYING	
Lobbying Disclosure Act of 1995	
Two Basic Categories of Lobbyists	
Basic Registration Requirements	
Compliance	
Expense and Time Allocations	
Optional Reporting	
Two Common Scenarios	
Compliance with State Law	
Registration Provides Useful Information	
CHAPTER 10-FUNDRAISING	ERROR! BOOKMARK NOT DEFINED.
TRUTH IN solicitation	
Honoring Donor Intent: Direct Relief International Sets an Example for Other Relief Organizations to Follow When it Comes to Transparency	
FUNDRAISING AND MISSION	
PLEDGES	
Beware of the Big Man On Campus	
Enforceability	
High Pressure Tactics	
Pledges Can Serve a Useful Function for Donors	
Financial Statement Treatment	
RESTRICTED GIFTS	
Examples	
The Name Game Leads to a Lawsuit: "How Would You Feel if They Changes the Name on an Ancestor's Tombstone"	
Legal Action	
Restrictions, Contracts, and Taxes: Does Good Planning Create Tax Issues?	
Loans, Pledges, and Sales	
Intra-Organizational Loans	
Asset Pledges	
Asset Sales	
DONOR-RESTRICTED ENDOWMENTS	
UMIFA Basics	
Donor-Restrictions	
Accounting For Endowments	
CHANGED CIRCUMSTANCES-DEVIATION AND CY PRES	
GIFT-ACCEPTANCE POLICIES	
Addressing types of assets	
Cash and Equivalents	
Publicly-Traded Securities	
Real Estate	
Other Assets	
Addressing Types of Gifts	
Bargain Sales	
Pledges	
Restricted Gifts	
Scholarship Funds and Special Programs	
Addressing Donor Benefits	
Tax Consequences	
Naming Opportunities	
Planned Giving Programs	
Donor Expenses	
Quid Pro Quo	
Gift Acceptance Committee	
BINGO AND RAFFLES	
FEDERAL GRANTS	
Types of Federal Grants	
OMB Circulars	
OMB Circular No. A-110 (Revised September 30, 1999)-General Administration	
OMB Circular No. Circular A-122 (May 10, 2004)-Cost Principles for Non-Profit Organizations	
OMB Circular A-133 (June 27, 2003)-Audits of States, Local Governments, and Non-Profit Organizations	
Federal False Claims Act	
State and Local Grants	
Fundraising Through the Internet	
CHAPTER 11-OPERATIONAL LIABILITIES	ERROR! BOOKMARK NOT DEFINED.
OPERATIONAL LIABILITIES ARISING FROM EVENTS	
Security	
Employment Taxes, The Organization's Perspective-Issue 2	
Employee or Independent Contractor: The IRS's Take	
Employment Taxes, Your Perspective-Issue 2	
Workers' Compensation-Issue 3	
Food Sales	
Liquor and Dram Shop Laws	
Fun Runs, Marathons, Carnivals, and Other Events	
Fun Runs	
Other Events	
Celebrities and Musicians	
ASCAP and BMI Licensing	
Summary	
CONFERENCE HOTELS AND RENTED FACILITIES	
EMPLOYMENT PRACTICES	
Employment At-Will	
Federal Anti-Discrimination Statutes	
Section 1981	
Title VII of the Civil Rights Act of 1964	
Fair Labor Standards Act	
Covered Employers	
Hours and Overtime Rates	
Child Labor Laws	
Family and Medical Leave Act	
Americans With Disabilities Act	
Uniformed Services Employment and Reemployment Rights Act of 1994	
Other Laws to be Considered	
Preventive Measures	
Avoiding Diversity-Related Complaints	
Conducting Job Interviews and Developing Application Forms	
Conducting Performance Reviews	
Protecting WhistleBlowers	
Avoiding Problems-Case Studies	
EPL and Director Liability	
VOLUNTEERS	
CHILDREN AND LIABILITY	
Basic Steps	
Screening	
Defined	
Failure to Screen	
Designing the Procedures	
OSHA	
AVOIDING ORGANIZATIONAL SELF DESTRUCTION	
Nature Conservancy	
Opportunities Industrialization Center of Greater Milwaukee	
Even Giving Money Away Can Result in Potential Liability (or at Least a Lawsuit)-"Thank You Very Much for Your Generosity, Now Pay up"	
RECORD RETENTION	
Basics	
The Policy	
The Judicial Perspective on Document Destruction Policies	
Destruction in the Face of Existing, Imminent or Foreseeable Litigation or Investigations	
Digital Documents	
The Sedona Guidelines: Grappling With Tough Questions	
Copies	
E-Mail	
Other Issues	
Not All Advice is Worth Following: A Simplistic Approach to Record Retention is Ill-Advised	
Criminal Acts	
Assessing a Document's Value	
Legally-Mandated Minimums	
Retention Period Resources	
FACTA-Destruction of "Consumer" (Employee and Job Candidate) Information	
Conclusions	
Mechanics of the ACLU's Document Retention Policy Show the Difficulties in Implementing Any Policy	
A LESSON FROM THE FEDERAL SENTENCING GUIDELINES	
CHAPTER 12-RISK SHIFTING, INDEMNIFICATION AND INSURANCE	ERROR! BOOKMARK NOT DEFINED.
JUST THE FACTS	
INDEMNIFICATION	
Indemnification_Legal Issues	
Indemnification_Questions to Ask	
D & O INSURANCE	
Cost and Availability	
Considerations When Evaluating a Policy	
Time Frame_Two Basic Approaches	
Claims-Made Policies	
Occurrences Policies	
Which is More Desirable?	
Claims-Made is the De Facto Standard	
Important Clauses	
Insured	
Coverage	
Event versus Policy Limits	
Claims Notification	
Policy Exclusions	
Deductibles	
Allocation	
Employment Practices	
Severability	
Insured vs. Insured	
Hammer Clause	
Insurers	
Tax Considerations Arising from Indemnification and D & O Insurance	
Private Foundations	
Public Charities	
Recipient's Income Tax Treatment	
Conclusions	
IDENTIFYING AND SHIFTiNG ORGANIZATIONAL RISKS	
Risk Management	
Insurance Policies in General	
Basic Form	
Defense and The Costs of Defense	
Primary, Excess, and Umbrella Policies	
Marketing: Monoline, Packages, & Programs	
Available Coverages	
Commercial General Liability Insurance	
Workers' Compensation Insurance	
Automobile Coverage	
Commercial Property Insurance	
Errors and Omissions Insurance	
Sexual Abuse and Molestation	
Fidelity Insurance and Bonds	
Employment Practices Insurance	
Special Coverages	
CHAPTER13-EVALUATING YOUR ORGANIZATION	ERROR! BOOKMARK NOT DEFINED.
THE SURVEY	
Survey-Organizational Structure	
Survey_Directors	
Survey_Financial Oversight	
Survey-Financial Controls	
Survey-Internal Controls (Other Than Financial Controls)	
Survey-Tax Considerations	
Survey_Fundraising	
Survey-Registration, Reporting, and Disclosure	
Survey-Risk Management	
USING METRICS TO EVALUATE YOUR ORGANIZATION	
Four Basic Ratios	
Charitable Focus	
Fundraising Efficiency	
Management Efficiency	
Donor Reliance	
Resisting the Lure of Efficiency Ratios	
Applying the System_Case 1	
Applying the System_Case 2	
Concluding Thoughts on Ratios	
INDEPENDENT REVIEW STANDARDS	
BBB Wise Giving Alliance	
Maryland Association of Nonprofit Organizations' Standards project	
Charity Navigator	
Conclusion	
GRANTOR REVIEW STANDARDS	
The Combined Federal Campaign	
United Way	
CHAPTER14-A FINAL THOUGHT	ERROR! BOOKMARK NOT DEFINED.
ENDNOTES	ERROR! BOOKMARK NOT DEFINED.

Library of Congress Subject Headings for this publication:

Nonprofit organizations -- Management.