Table of contents for Encyclopedia of small business / Arsen J. Darnay, Monique D. Magee, editors.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Table of Contents
Absenteeism 
Accelerated Cost Recovery System (ACRS) 
Accounting 
Accounting Methods 
Accounts Payable 
Accounts Receivable 
Activity-Based Costing 
Advertising Agencies 
Advertising Budget 
Advertising, Evaluation of Results 
Advertising Media-Audio 
Advertising Media-Infomercials 
Advertising Media-Internet 
Advertising Media-Print 
Advertising Media-Video 
Advertising Strategy 
Affirmative Action 
Age Discrimination 
Age Discrimination in Employment Act 
AIDS in the Workplace 
Alien Employees 
Alternative Dispute Resolution (ADR) 
Americans with Disabilities Act (ADA) 
Amortization 
Angel Investors 
Annual Percentage Rate 
Annual Reports 
Annuities 
Application Service Providers 
Apprenticeship Programs 
Articles of Incorporation 
Assembly Line Methods 
Assets 
Assumptions 
Audits, External 
Audits, Internal 
Automated Guided Vehicle (AGV) 
Automated Storage and Retrieval Systems (AS/RS) 
Automation 
Automobile Leasing 
Baby Bonds 
Balance Sheet 
Bankruptcy 
Banks and Banking 
Banner Advertisements 
Bar Coding 
Barriers to Market Entry 
Bartering 
Benchmarking 
Best Practices 
Better Business Bureaus (BBBs) 
Biometrics 
Blue Chip 
Board of Directors 
Bonds 
Bookkeeping 
Boundaryless 
Brainstorming 
Brand Equity 
Brands and Brand Names 
Break-Even Analysis 
Budget Deficit 
Budget Surplus 
Budgets and Budgeting 
Business Appraisers 
Business Associations 
Business Brokers 
Business Cycles 
Business Education 
Business Ethics 
Business Expansion 
Business Failure and Dissolution 
Business Hours 
Business Incubators 
Business Information Sources 
Business Insurance 
Business Interruption Insurance 
Business Name 
Business Plan 
Business Planning 
Business Proposals 
Business Travel 
Business to Business 
Business-to-Business Marketing 
Business to Customer
Buying an Existing Business 
C Corporation 
Capital 
Capital Gain/Loss 
Capital Structure 
Career and Family 
Career Planning and Changing 
Cash Conversion Cycle 
Cash Flow Statement 
Cash Management 
Casual Business Attire 
Census Data 
Certified Lenders 
Certified Public Accounts 
Chambers of Commerce 
Charitable Giving 
Child Care 
Children's Online Privacy Protection Act (COPPA) 
Choosing a Small Business 
Clean Air Act 
Clean Water Act 
Closely Held Corporations 
Clusters 
Code of Ethics 
Collateral 
Collegiate Entrepreneurial Organizations 
Communication Systems 
Community Development Corporations 
Community Relations 
Comp Time 
Competitive Analysis 
Competitive Bids 
Comprehensive Environmental Response Cleanup and Liability Act 
(CERCLA)
Computer Applications 
Computer Crimes 
Computer-Aided Design (CAD) and Computer-Aided Manufacturing 
(CAM) )
Computers and Computer Systems 
Consolidated Omnibus Budget Reconciliation Act (COBRA) 
Construction 
Constructive Discharge 
Consultants 
Consulting 
Consumer Advocacy 
Consumer Price Index 
Consumer Product Safety Commission (CPSC) 
Contracts 
Cooperative Advertising 
Cooperatives 
Copyright 
Corporate Culture 
Corporate Image 
Corporate Logo 
Corporate Sponsorship 
Cost Control and Reduction 
Cost Sharing 
Cost-Benefit Analysis 
Costs 
Coupons 
Credit 
Credit Bureaus 
Credit Card Financing 
Credit Evaluation and Approval 
Credit History 
Crisis Management 
Cross-Cultural Communication 
Cross-Functional Teams 
Cross-Training 
Customer Retention 
Customer Service 
Data Encryption 
Database Administration 
Day Trading 
Debt Collection 
Debt Financing 
Decision Making 
Decision Support Systems 
Delegation 
Delivery Services 
Demographics 
Depreciation 
Desktop Publishing 
Difficult Customers 
Difficult Employees 
Direct Mail 
Direct Marketing 
Direct Public Offerings 
Disability Insurance 
Disabled Customers 
Disaster Assistance Loans 
Disaster Planning 
Discount Sales 
Discounted Cash Flow 
Discretionary Income 
Distribution Channels 
Distributorships and Dealerships 
Diversification 
Dividends 
Dot-coms 
Double Taxation 
Downloading Issues 
Drug Testing 
Due Diligence 
Economic Order Quantity (EOQ) 
Economies of Scale 
Economies of Scope 
8(a) Program 
Elasticity 
Eldercare 
Electronic Bulletin Boards 
Electronic Data Interchange 
Electronic Mail 
Electronic Tax Filing 
Emerging Markets 
Employee Assistance Programs 
Employee Benefits 
Employee Compensation 
Employee Hiring 
Employee Leasing Programs 
Employee Manuals 
Employee Motivation 
Employee Performance Appraisals 
Employee Privacy 
Employee References 
Employee Registration Procedures 
Employee Reinstatement 
Employee Retention 
Employee Retirement Income Security Act (ERISA) 
Employee Reward and Recognition Systems 
Employee Rights 
Employee Screening Programs 
Employee Stock Ownership Plans (ESOPs) 
Employee Strikes 
Employee Suggestion Systems 
Employee Termination 
Employee Theft 
Employer Identification Number (EIN) 
Employment Applications 
Employment Contracts 
Employment Interviews 
Employment of Minors 
Employment Practices Liability Insurance 
Empowerment Zones 
Endorsements and Testimonials 
Enterprise Resource Planning (ERP) 
Entrepreneurial Couples 
Entrepreneurial Networks 
Entrepreneurship 
Environmental Audit 
Environmental Law and Business 
Environmental Protection Agency (EPA) 
Equal Employment Opportunity Commission 
Equipment Leasing 
Equity Financing 
Ergonomics 
Estate Tax 
European Union (EU) 
Expense Accounts 
Export-Import Bank 
Exporting 
Exporting--Financing and Pricing 
Facility Layout 
Facility Management 
Factoring 
Family Limited Partnership 
Family and Medical Leave Act 
Family-Owned Businesses 
Feasibility Study 
Federal Trade Commission (FTC) 
FICA Taxes 
Fiduciary Duty 
Finance Companies 
Finance and Financial Management 
Financial Analysis 
Financial Planners 
Financial Ratios 
Financial Statements 
Firewalls 
Fiscal Year 
Fixed and Variable Expenses 
Flexible Benefit Plans 
Flexible Spending Acount (FSA) 
Flexible Work Arrangements 
Flow Charts 
Focus Groups 
Forecasting 
Fortune 500 
401(k) Plans 
Franchising 
Free-lance Employment/Independent Contractors 
Gender Discrimination 
Global Businesses 
Globalization 
Goodwill 
Government Procurement 
Graphical User Interface 
Green Marketing 
Green Production 
Grievance Procedures 
Groupthink 
Groupware 
Health Insurance Options 
Health Maintenance Organizations and Preferred Provider 
Organizations
Health Promotion Programs 
High-Tech Business 
Home Offices 
Home-Based Business 
Hoteling 
Human Resource Management 
Human Resource Policies 
Human Resources Management and the Law 
HTML 
HUBZone Empowerment Contracting Program 
Income Statements 
Incorporation 
Individual Retirement Accounts (IRAs) 
Industrial Safety 
Industry Analysis 
Industry Life Cycle 
Information Brokers 
Initial Public Offerings 
Innovation 
Insurance Pooling 
Intellectual Property 
Intercultural Communication 
Interest Rates 
Internal Revenue Service 
International Exchange Rate 
Internet Domain Names 
Internet Payment Systems 
Internet Security 
Internet Service Providers (ISPs) 
Internships 
Interpersonal Communication 
Intranet 
Intrapreneurship 
Inventions and Patents 
Inventory 
Inventory Control Systems 
Investor Presentations 
Investor Relations and Reporting 
IRS Audits 
ISO 9000 
Job Description 
Job Sharing 
Job Shop 
Joint Ventures 
Keogh Plan 
Labor Surplus Area 
Labor Unions 
Labor Unions and Small Business 
Layoffs and Downsizing 
Learning Curves 
Leasing Property 
Legal Services 
Letter of Intent 
Leveraged Buyouts 
Liabilities 
Licensing 
Licensing Agreements 
Life Insurance 
Limited Liability Company 
Liquidation and Liquidation Values 
Loan Proposals 
Loans 
Local Area Networks (LANs) 
Loss Leader Pricing 
Mailing Lists 
Mail-Order Business 
Management Informatioin Systems 
Management by Objectives 
Manager Recruitment 
Managing Organizational Change 
Manufacturers' Agents 
Market Analysis 
Market Research 
Market Segmentation 
Market Share 
Marketing 
Marketing Questionnaires 
Markup 
Material Requirements Planning (MRP) 
Medicare and Medicaid 
Meetings 
Mentoring 
Merchandise Displays 
Mergers and Acquisitions 
Metropolitan Statistical Areas (MSA) 
Mezzanine Financing 
Minimum Wage 
Minority Business Development Agency 
Minority-Owned Businesses 
Mission Statement 
Mobile Office 
Modem 
Money Market Instruments 
Multicultural Work Force 
Multilevel Marketing 
Multiple Employer Trust 
Multitasking 
Myers-Briggs Type Indicator (MBTI) 
Mystery Shopping 
National Association of Small Business Investment Companies 
(NASBIC)
National Association of Women Business Owners 
National Business Incubation Association (NBIA) 
National Labor Relations Board (NLRB) 
National Venture Capital Association (NVCA) 
Negotiation 
Nepotism 
Net Income 
Net Worth 
Networking 
New Economy 
Newsgroups 
Non-Competition Agreements 
Nonprofit Organizations 
Nonprofit Organizations, and Human Resources Management 
Nonprofit Organizations, and Taxes 
Nonqualified Deferred Compensation Plans 
Nontraditional Financing Sources 
Nonverbal Communication 
North American Free Trade Agreement (NAFTA) 
North American Industry Classification System (NAICS) 
Occupational Safety and Health Administration (OSHA) 
Office Automation 
Office Romance 
Office Security 
Office Supplies 
Online Auctions 
Operations Management 
Opportunity Cost 
Optimal Firm Size 
Oral Communication 
Organization Chart 
Organization Theory 
Organizational Behavior 
Organizational Development 
Organizational Growth 
Organizational Life Cycle 
Organizational Structure 
Original Equipment Manufacturer (EOM) 
Outsourcing 
Overhead Expense 
Overtime 
Packaging 
Partnership 
Partnership Agreements 
Part-time Business 
Part-time Employees 
Patent and Trademark Office (PTO) 
Payroll Taxes 
Penetration Pricing 
Pension Plans 
Per Diem Allowance 
Personal Selling 
Physical Distribution 
Point of Sale Systems 
Portability of Benefits 
Postal Costs 
Pregnancy in the Workplace 
Present Value 
Press Kits 
Press Releases 
Price/Earnings (P/E) Ratio 
Pricing 
Private Labeling 
Private Placement of Securities 
Privatization 
Pro Forma Statements 
Probationary Employment 
Product Costing 
Product Development 
Product Liability 
Product Life Cycle 
Product Positioning 
Productivity 
Professional Corporations 
Profit Center 
Profit Impact of Market Strategies (PIMS) 
Profit Margin 
Profit Sharing 
Program Evaluation and Review Technique (PERT) 
Promissory Note 
Proprietary Information 
Prototype 
Proxy Statements 
Public Relations 
Purchasing 
Quality Circles 
Quality Control 
Racial Discrimination 
Rebates 
Reciprocal Marketing 
Record Retention 
Recruiting 
Recycling 
Reengineering 
Refinancing 
Regulation D 
Regulatory Flexibilty Act 
Relocation 
Remanufacturing 
Renovation 
Request for Proposal 
Research and Development 
Resumes
Retail Trade 
Retirement Planning 
Return on Assets (ROA) 
Return on Investment (ROI) 
Return Policies 
Revenue Streams 
Right-to-Know (RTK) Laws 
Risk Management 
Risk and Return 
Robotics 
Royalties 
Royalty Financing 
Rural Businesses 
S Corporations 
Sales Comissions 
Sales Contracts 
Sales Force 
Sales Forecasts 
Sales Management 
Sales Promotion 
Sarbanes-Oxley 
Scalability 
Search Engines 
Seasonal Businesses 
SEC Disclosure Laws and Regulations 
Securities and Exchange Commission (SEC) 
Seed Money 
Self-Assessment 
Self-Employment 
Self-Employment Contributions Act (SECA) 
Selling a Business 
Seniority 
Service Businesses 
Service Corps of Retired Executives (SCORE) 
Sexual Harrassment 
Shared Services 
Shoplifting 
Sick Leave and Personal Days 
Simplified Employee Pension (SEP) Plans 
Site Selection 
Small Business 
Small Business Administration 
Small Business Consortia 
Small Business Development Centers (SBDC) 
Small Business Innovation Research (SBIR) 
Small Business Investment Companies (SBIC) 
Small Business Job Protection Act 
Small Business/Large Business Relationships 
Small Business Technology Transfer (STTR) Program 
Small Business-Dominated Industries 
Small Claims Court 
Smoke-Free Environment 
Sole Proprietorships 
Spam 
Span of Control 
Standard Mileage Rate 
Stocks 
Strategy 
Subcontracting 
Substance Abuse 
Succession Plans 
Supplier Relations 
Supply and Demand 
Sustainable Growth 
Syndicated Loans 
Target Markets 
Tariffs 
Tax Deductible Business Expenses 
Tax Planning 
Tax Preparation Software 
Tax Returns 
Tax Withholding 
Telecommuting 
Telemarketing 
Temporary Employment Services 
Testing Laboratories 
Toll-Free Telephone Numbers 
Total Preventive Maintenance 
Total Quality Management 
Trade Shows 
Trademarks 
Training and Development 
Transaction Processing 
Transportation 
Transportation of Exports 
Tuition Assistance Programs 
Undercapitalization 
Underwriters Laboratories (UL) 
Uniform Commercial Code 
U.S. Chamber of Commerce 
U.S. Department of Commerce 
U.S. Small Business Administration Guaranteed Loans 
Valuation 
Value-Added Tax 
Variable Pay 
Variance
Venture Capital 
Venture Capital Networks 
Vertical Marketing System 
Virtual Private Networks 
Virus 
Warranties 
Web Site Design 
Wholesaling 
Wide Area Networks (WANs) 
Women Entrepreneurs 
Work for Hire 
Workers Compensation 
Workplace Anger 
Workplace Safety 
Workplace Violence 
Workstation 
Written Communication 
Young Entrepreneurs' Organization (YEO) 
Zoning Ordinances 

Library of Congress Subject Headings for this publication:

Small business -- Management -- Encyclopedias.
Small business -- Finance -- Encyclopedias.