Table of contents for 199 pre-written employee performance appraisals : the complete guide to successful employee evaluations and documentation ; with CD-Rom / Stephanie Lyster & Antigone Eteoklis Arthur (Anne Arthur).

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


Counter
Chapter One 									5 - 9
Introduction							
		Who we are/why this guide
Goals and objectives of manual
Purpose of guide
Why pay for performance
Introduction to PA process
Chapter Two 									10 - 25
Performance Appraisals Defined			
 What is a performance appraisal? What is the purpose?
What do performance appraisals do? 
Essentials of performance appraisals
Positive performance feedback
Formal vs. Informal Performance Appraisals
Salary and performance appraisals
	
Chapter Three 									26 - 43
Types of Performance Appraisals	
 Overview of PA systems and the performance appraisal process
Self Directed Pas
Self Rating Systems
Peer Review Systems
360 degree Reviews
Other Systems
Chapter Four 									44 - 82
Performance Appraisal Tools			
 Performance Appraisal Forms
Checklists
Legal Requirements
Determining Job Responsibilities
Goal-Setting and PA Process
SMART Objectives
Rating Systems
Chapter Five 									83 - 128
Performance Evaluations and Execution			
Preparing and Planning for Performance Evaluations
Setting Goals
Documenting Behavior
Legal Issues
The PA Interview
Keeping sessions smooth
Dealing with problem employees
Addressing poor performance
Effective Performance Appraisals
Effective Words and Phrases
Top 10 Mistakes Managers Make
Talking Salary
Chapter Six										129 - 159
Performance Skills to Evaluate				
 Personal Qualities
Interpersonal Behaviors
Management and Supervisory Skills
Communication Skills
Technical Skills and Achievements
Improvement
Chapter Seven 									160 - 187
Trends and Developments in HR/Performance Appraisals
Chapter Eight 								 188 - 218	
Disadvantages of Performance Appraisals
Problems with PA's
Common PA snafus
Chapter Nine									219 - 236
Coaching Employees
Preparing employees for performance reviews
Chapter Ten										237 - 253
Special Circumstance Performance Appraisals
Executive Performance Appraisals
Performance Appraisals for distance or telecommuting employees
Performance Appraisals for seasonal employees
Chapter Eleven 									254 - 258
Implementing an Effective Performance Appraisal Process
Chapter Twelve									259 - 271
Conclusions
Achieving Quality, Motivation & Excellent Employee Relations

Library of Congress Subject Headings for this publication:

Employees -- Rating of.