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Contents Dedication Acknowledgements Preface Introduction List of Figures and Tables PART ONE: Coaching Competencies: Developing the Skill Sets Needed for Coaching Standardized Patients Chapter 1 - Introduction: The Art and Practice of Coaching Standardized Patients The Collaboration in Standardized Patient Work The Uniqueness of Standardized Patient Work The SPs' Performance Environment The SPs' Improvisational Framework Some Qualities of Effective Coaches Know Something About Acting and Directing Develop Trusting Relationships With Their SPs Bring Enthusiasm and Sensitivity to Their Work Trust Their Intuition and What They Know The Importance of Selecting the Right SPs Hiring Actors or Non-Actors as SPs Eliciting Better Performances From Well-Chosen SPs The Skills Needed to Be an SP The Ability to Portray a Patient The Ability to Observe the Medical Student's Behavior The Ability to Recall the Encounter and Complete the Checklist The Ability to Give Feedback to the Student The Skills Needed to Be an SP Coach Chapter Summary Looking Ahead Chapter 2 - Clinical Skills: Acquiring the Basic Doctoring Skills Learning the Four Clinical Skill Sets History Taking Physical Examination Patient-Physician Interaction (PPI)/Communication Skills Information Sharing (IS)/Patient Education Skills Portraying the Medical Student With the SPs Chapter Summary Looking Ahead Chapter 3 - Acting: Understanding How the SPs Portray the Patient Getting Into the Patient's Psyche Being a Patient The Patient Case: The Foundation of SP Performance Portraying Real Patients Familiarizing Ourselves With the Actor's Tools The Interconnectedness of Acting, Directing, and SP Coaching SPs as Actors, Coaches as Directors Blending Standardization With the Creative Process Actor/Non-Actor Considerations The Art of Acting: A Model for Enhancing Patient Portrayals Working From the Outside-In: Using Observed Behaviors to Develop Character Working From the Inside-Out: Using the Imagination to Evoke Feelings Chapter Summary Looking Ahead Chapter 4 - Directing: Coaching to Deepen the SPs' Performances The Relationship of the Coach/Director With the SPs General Guidelines for Directing SP Performances Other Coaching Principles Specific Ways to Assist the SPs In Conclusion Chapter Summary Looking Ahead PART TWO: Training Procedures: Finding and Training the Standardized Patients Chapter 5 - Casting: Finding the Right Standardized Patients Recruitment Recruitment Principles Recruitment Resources Recruitment Procedures Auditioning Auditioning Principles Auditioning Logistics Auditioning Materials Auditioning Orientation for the Candidates The Audition Selection Selection Principles Strategy for Notifying the Candidates Post-Selection Procedures Chapter Summary Looking Ahead Chapter 6 - Training the Standardized Patients: An Overview General Guidelines for Training Training Principles Training Manuals Chapter Summary Looking Ahead Chapter 7 - Training Session One: Familiarization with the Case The Goal of Training Session One The Training Setting Summary of the Training Activities Reminders Session One Training Activities Preparation of the SPs for Training Session Two The Coach's Preparation for Training Sessions Two and Four and the Practice Exam Notes to the SP Coach About Training Session One Ways to Deal With Behavioral or Performance Problems Techniques for Assisting the SPs' in Improving Their Performances Chapter 8 - Training Session Two: Learning to Use the Checklist Principles for Checklist Coaching The Goal of Training Session Two The Training Setting Summary of the Training Activities Reminders Session Two Training Activities Preparation of the SPs for Training Session Three The Coach's Preparation for Training Session Three Chapter 9 - Training Session Three: Putting It All Together The Three Areas of Training Emphasis The Goal of Training Session Three The Training Setting Summary of the Training Activities Reminders Session Three Training Activities Preparation of the SPs for Training Session Four The Coach's Preparation for Training Session Four and the Practice Exam Training the SPs to Give Effective Written Feedback The Rationale for Giving the Medical Students Feedback The Role of SPs in Giving the Medical Students Feedback Practical Suggestions for Training SPs to Give Written Feedback Chapter 10 - Training Session Four: The First Dress Rehearsal (Clinician Verification of the SPs' Authenticity) The Goal of Training Session Four The Training Setting Summary of the Training Activities Reminders Session Four Training Activities Preparation of the SPs for the Practice Exam The Coach's Preparation for the Practice Exam Chapter 11 - Training Options: Variations on the Training Sessions Determining the SP Training Necessary Reorganizing the Activities of the Middle Training Sessions Chapter 12 - The Practice Exam: The Final Dress Rehearsal The Goal of the Practice Exam The Practice Exam Setting Summary of the Practice Exam Activities Reminders The Practice Exam Activities Preparation of the SPs for the Actual Exam The Coach's Preparation for the CPX-and Examination Follow-up Activities Afterword References Additional Readings Appendix A: Maria Gomez Case Materials Appendix A1 - Demographic Form Appendix A2 - Presenting Situation and Instructions to the Student Appendix A3 - Training Materials Appendix A4 - Checklist Appendix A5 - Guide to the Checklist Appendix A6 - Guidelines for Giving Written Feedback Appendix A7 - Pelvic/Rectal Results Appendix A8 - Interstation Exercise Appendix A9 - Interstation Exercise Key Appendix A10 - Audition Case Summary Appendix A11 - Audition Abridged Checklist Appendix B: SP Administrative Forms Appendix B1 - Letter of Agreement Appendix B2 - Standardized Patient Profile Form Appendix B3 - Recorded Image Consent-and-Release Form
Library of Congress Subject Headings for this publication:
Nursing -- Study and teaching.
Clinical competence -- Evaluation.
Education, Medical -- methods.
Teaching -- methods.