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Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.
Content Preface000 List of Figures000 List of Tables000 List of Contributors000 #Introduction: Why Trust, Why Now?1 Part I: Foundations for Organizational Trust Theory 1.The StreetLevel Epistemology of Trust21 2.Calculativeness, Trust, and Economic Organization48 3.An Integrative Model of Organizational Trust82 Part II: Trust Development and Maintenance 4.Initial Trust Formation in New Organizational Relationships111 5.Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior140 6.The Emergence of Exchange Structures: An Experimental Study of Uncertainty, Commitment, and Trust170 Part III: Bases and Benefits of Organizational Trust 7.The Role of Trustworthiness in Reducing Transaction Costs and Improving Performance: Empirical Evidence from the United States, Japan, and Korea207 8.Kinds of ThirdParty Effects on Trust229 9.Does Trust Improve Business Performance?267 Part IV: Fragility of Organizational Trust 10.Explaining the Limited Effectiveness of Legalistic Remedies for TrustDistrust291 11.Trust and Breach of the Psychological Contract327 12.Paranoia and SelfConsciousness357 Part V: Organizational Trust in Contemporary Contexts 13.Secrecy, Trust, and Dangerous Leisure: Generating Group Cohesion in Voluntary Organizations383 14.Swift Trust in Temporary Groups411 15.Trust, Power and Control in TransOrganizational Relations441 Index000
Library of Congress Subject Headings for this publication:
Organizational behavior -- Moral and ethical aspects.
Trust -- Social aspects.