Bibliographic record and links to related information available from the Library of Congress catalog.
Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.
CONTENTS @RHR:Contents @MT:Contents @FCTX2: Figures and Tables Preface The Author Introduction @FCTX2: 1 Overview: What Measures Measure @FCTX3:Measures and the Medical Staff Measures and Patients Measures and Health Care Leaders Measures and Money Measures and Evaluating Care Summary Things to Think About @FCTX2: 2 Fundamentals of Data @FCTX3:Quality and Finance: A Perfect Fit Quality and Accountability Let the Walls Come Tumbling Down Finding Answers Objectifying the Delivery of Care Case Example: Cardiac Mortality Case Example: Intensive Care Units Defining Goals Nothing New Under the Sun Case Example: Falls Communicating Information from Quality Measures Leadership Defines the Level of Quality Finding Questions Summary Things to Think About @FCTX2: 3 Using Data to Improve Organizational Processes @FCTX3:Satisfying the Demanding Consumer Offering Value Showing the Numbers Measures Are Good Business Managing with Measures The Value of Measures Measures and Organizational Processes Case Example: Nutrition Case Example: Housekeeping Monitoring Performance Measures Promote Knowledge Lack of Measures Leads to Poor Resource Management Measures and Evaluating Services Summary Things to Think About @FCTX2: 4 What to Measure-and Why @FCTX3:Leadership Determines What to Measure Measures Define Quality Care Measures Inform Financial Decisions Measures and Purchasing Decisions Measures and Patient Safety Quality Methodology for Performance Improvement Developing a Performance Improvement Plan Case Example: Plan Do Check Act for Bariatric Surgery Monitoring Variance from the Standard Case Example: Moving Between Levels of Care Understanding Patient Flow Summary Things to Think About @FCTX2: 5 Promoting Accountability Through Measurements @FCTX3:Measures and Organizational Goals Justifying Expenses Case Example: Self-Extubations Getting the Doctors on Board Case Example: Wrong-Site Surgery Analyzing Errors Changing the Culture Asking Questions Evaluating Information and Communicating Results Summary Things to Think About @FCTX2: 6 The Rationale for External Drivers of Quality @FCTX3:The Government Takes the Lead Monitoring Quality for Changed Practices The Media Carry the Message Public Pressure Forces Change Quality and Community Relations Truth or Consequences Quality Data Force Change Case Example: Coronary Artery Bypass Graft Make the Regulations Work for You Summary Things to Think About @FCTX2: 7 Integrating Data for Operational Success @FCTX3:Different Data Tell Different Stories About Care Working with Administrative Data Working with Primary Data Case Example: Stroke Operational Decisions and Quality Data Quality and Risk Case Example: FMEA and Blood Transfusions Communicating Quality Data Case Example: Decubiti Measures Tell the Truth Summary Things to Think About @FCTX2: 8 Internal Drivers of Quality @FCTX3:Using Guidelines to Drive Quality Ensuring That the Standard of Care Is Met CareMaps Promote Standardized Care Variance Data Help Drive Quality Dealing with Resistance to CareMaps Implementing Guidelines to Drive Quality Care Everyone Benefits from CareMaps Documenting the Delivery of Care Case Example: Detoxification Guidelines Summary Things to Think About @FCTX2: 9 Using Data for Performance Improvement @FCTX3:Aggregated Data Offer a Different Perspective Case Example: Using Quality Methods to Ensure Consistency of Care Case Example: Increasing Access to Care Case Example: Improving Sterilization Across the System Collaboration Works Summary Things to Think About @FCTX2: Conclusion Bibliography Index
Library of Congress Subject Headings for this publication:
Medical care.
Medical care -- Utilization.
Medicine -- Research -- Data processing.
Medical care, Cost of.
Medical care -- Quality control.
Data Collection -- methods -- United States.
Quality Assurance, Health Care -- methods -- United States.
Outcome Assessment (Health Care) -- United States.