Bibliographic record and links to related information available from the Library of Congress catalog.
Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1 An Introduction To Cleaning Services . . . . . . . . . . . . 1.1 The Driving Forces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 Chapter 2 Startup And Operations . . . . . . . . . . . . . . . . . . . . . . 2.1 What Are The Qualifications? . . . . . . . . . . . . . . . . . . . . . . . . . 2.2 Predictable? Yes And No . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2 Franchise Or Independent Operation? . . . . . . . . . . . . . . . . . . . 2.4 Buying An Existing Business . . . . . . . . . . . . . . . . . . . . . . . . . 2.5 Chapter 3 Maid Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 WHO ARE YOUR CUSTOMERS?. . . . . . . . . . . . . . . . . . . . . . . . . . 3.2 Beyond Individual Homes . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3 WHO ARE YOUR COMPETITORS? . . . . . . . . . . . . . . . . . . . . . . . . 3.4 EQUIPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.4 SUPPLIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.6 STANDARD OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.6 What Will You Clean? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.7 How Will You Clean?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.7 Scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.9 What Does A Typical Day Include? . . . . . . . . . . . . . . . . . . . . . 3.9 FROM THAT FIRST PHONE CALL. . . . . . . . . . . . . . . . . . . . . . . . 3.10 Maintaining Customer Records . . . . . . . . . . . . . . . . . . . . . . . 3.12 PITFALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13 Oops! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.15 Chapter 4 Janitorial Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1 WHO ARE YOUR CUSTOMERS?. . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 WHO ARE YOUR COMPETITORS? . . . . . . . . . . . . . . . . . . . . . . . . 4.2 EQUIPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4 Entrepreneur Magazine's Cleaning Service i TABLE OF CONTENTS
Library of Congress Subject Headings for this publication:
Building cleaning industry -- Management.
House cleaning -- Management.
New business enterprises -- Management.