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CONTENTS Preface PART 1 PREPARING FOR THE MEETING 1. Is This Meeting Necessary? 2. Preparing for Your Next Meeting 3. How to Prepare an Action Agenda 4. Defining Team Meeting Roles 5. How to Integrate a New Member 6. When a Member Leaves the Team 7. Establishing Your Team's Ground Rules 8. Components of a New Team Kick-Off Meeting 9. Planning an Off-Site Meeting That's On Target 10. Your Opening Act: Setting the Tone for an Excellent Meeting 11. E-Mail Excellence PART 2 FACILITATING THE MEETING 12. Meeting Time Management: When to Meet, How Long to Meet, and When Take a to Break 13. Staying on Track 14. How to Get Effective Participation 15. Building a Foundation of Trust 16. Communicating in a Videoconference 17. Teleconference Tips 18. Achieving Clear Communication in a Multicultural Meeting 19. How to Make a Decision 20. Presenting at a Team Meeting 21. Resolving Conflicts in a Team Meeting 22. Responding to Nonverbal Communication 23. Managing Meeting Monsters: Dealing with Difficult Behavior in Team Meetings 24. Serious Fun at Team Meetings? You're Kidding! 25. Eating Well = Meeting Well PART 3 CLOSING AND FOLLOWING UP ON THE MEETING 26. Ending Meetings on Time and on Target 27. Meeting Evaluation: A Two-Minute Drill 28. Meeting Evaluation: A Five-Minute Activity 29. Meeting Evaluation: A Ten-Minute Assessment 30. Meeting Notes: Capturing the Essence of Your Meeting 31. Getting Action on Action Items 32. After-Meeting Actions 33. Managing External Communication PART 4 RESOURCES A. Web-Based Meeting Tools B. The Seven Sins of Deadly Meetings C. Are You a Meeting Marvel? A Self-Test for Meeting Participants D. What Would You Do? Problem Situations for Meeting Facilitators E. Meeting Excellence: Your Final Exam F. Annotated Bibliography of Meeting Resources About the Authors Index
Library of Congress Subject Headings for this publication:
Business meetings -- Handbooks, manuals, etc.