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Contents Editorial Introduction Part 1 Communication skill in theory and practice 1. Skill in Theory: Communication as Skilled Behaviour Owen Hargie 2. Skill in Practice: An Operational Model of Communicative Performance Owen Hargie Part II Core communication skills 3. Nonverbal Communication as Communication: Approaches, Issues and Research Randall A. Gordon, Daniel Druckman, Richard M. Rozelle and James C. Baxter 4. Questioning David Dickson and Owen Hargie 5. Reinforcement Len Cairns 6. Reflecting David Dickson 7. Explaining George Brown 8. Self-disclosure: Strategic Revelation of Information in Personal and Professional Relationships Charles H. Tardy and Kathryn Dindia 9. The Process of Listening Robert N. Bostrom 10. Humour and Laughter Hugh Foot and May McCreaddie 11. Persuasion Daniel J. O'Keefe Part III Specialised contexts 12. Asserting and Confronting Richard F. Rakos 13. Interacting in Groups Arjaan Wit 14. Negotiating and Bargaining Ian E. Morley 15. Relational Communication Megan K. Foley and Steve Duck Part IV Interviewing contexts 16. The Employment Interview Rob Millar and Anne Tracey 17. The Helping Interview: Developmental Counselling and Therapy Sandra A. Rigazio-DiGilio and Allen E. Ivey 18. The Appraisal Interview Reappraised Dennis Tourish 19. The Cognitive Interview Amina Memon Part V The training context 20. Training in Communication Skills: Research, Theory and Practice Owen Hargie Details of Contributors
Library of Congress Subject Headings for this publication:
Communication -- Psychological aspects.