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Contents 1.0. The role of warehousing and stores Warehousing and the supply chain Definitions Strategic aspects Customers Warehouse location A case study on temperature controlled food distribution World class warehousing 2.0. Inventory, Stock analysis and classifying products Product classification Demand analysis Product coding ABC analysis Product handling groups Inventory management Inventory costs and service Lead time Demand forecasting Inventory and statistics How much stock to hold Replenishment methods Model for planning inventory 3.0. Stock control Stock inaccuracy Stock checking Security and preventing loss 4.0. The warehouse and operational principles Warehouse structure Warehouse operations Receiving Location methods in the warehouse Picking options Dispatching activity Organising for flow 5.0. Equipments Fork trucks Racking/shelving The aisle width decision 6.0 Warehouse Information Communications Technology (ICT) Importance of information Decision making and ICT Improvements with ICT Warehouse ICT applications (IMS/WMS/Automation /Automated data collection) Systems implementation 7.0. Regulation Health and safety at work Management of health and safety Administration and enforcement Warehouse health and safety risks 8.0. Productivity, cost and service Framework for analysis Key cost and productivity drivers Understanding productivity Determining pricing and charges Customer service Added value Warehouse layouts 9.0. Outsourcing User's viewpoints Advantages and disadvantages Selecting third parties Managing third parties 10.0. People management Company culture Work objectives and performance Discipline and grievance Behaviour Motivating people Empowering Team's development Communication Managing change Warehouse picking operatives 11.0 Developments & trends Supply chain impacts Global logistics Reverse logistics and customer returns Risk Roads Legislation Technology People development Political influences The supply chain Warehouse Ideals Appendix one: Abbreviations Appendix two: Further information Appendix three: References
Library of Congress Subject Headings for this publication:
Warehouses -- Management.