Table of contents for Educational administration : leading with mind and heart / Robert H. Palestini.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


Counter
 Contents
Preface
1.	Organizational Structure
Learning Outcomes
A Historical Perspective
Structural Perspectives 
Scientific Management
Classical School
Bureaucracy
Behavioral Perspectives 
Human Relations School
Group Dynamics
Decision-Making Theory
Leadership Integrative Perspectives
Sociotechnical School
Systems Theory
Contingency Theory
School Organization
Social Systems Theory
Open System Theory
Contingency Theory
Summary 
Case Study
Endnotes
2.	Organizational Culture
Organizational Behavior
Components of Culture
The Processes of Organizational Behavior
Perception
Perceptual Distortions
Dealing with Distortions
Perception in a Multicultural environment
The Attribution Process
Attributional Biases
Attribution and Locus of Control
The Learning Process 
The Behaviorist Approach
The Cognitive Approach
Social Leaning Approach
Administrative Implications of Learning
Developing Productive Attitudes 
Components of Attitudes
Attitudes in a Multicultural Workplace 
Implications of School Culture
Summary
Case Study
Endnotes
3.	Educational Leadership
Introduction
The Trait Theory
The Behavioral Perspective
Managerial Roles Theory
Early Situational Theories
Early Situational Theories
Theory X and Theory Y
Frederick Fiedler's Theory
Contemporary Situational Leadership
Path-Goal Theory
The Vroom-Yetton Model
The Heresy/Blanchard Model
Reframing Leadership
Transformational Leadership
Developing an Educational Vision
Implications for Education 
Summary
Case Study
Endnotes
4.	Motivating and Rewarding Individuals
Introduction 
Need Theories
Maslow's Hierarchy of Needs 
ERG Theory
Tricholtomy of Needs
Herzberg's Two-Factor Theory
Control Theory
Utilization of Needs Theories
Equity Theory 
Reinforcement Theory
Expectancy Theory
Goal-Setting Theory
Redesign of Work
Career Ladders
Reward Systems
Merit Pay 
Summary
Case Study
Endnotes
5.	Effective Communication
Introduction
The Communication Process
The Direction of Communication
Interpersonal Relations and Communication
Multicultural Communication Issues
Improving Communication
The Assertive Communication Style
Using Active Listening Techniques
Communication Networks in Schools
External Communication 
Matrix Design 
Interviews 
Summary
Case Study
Endnotes
6.	Conflict Management
Introduction
The Nature of Conflict 
The Results of Conflict
Levels of Conflict
Stages of Conflict
Interacting Groups
Task Relations
Power Differences
Strategies for Managing Conflict
Conflict Intervention Activities
Conflict Resolution Processes 
Structural Mechanisms 
Cultural Diversity
Summary
Case Study
Endnotes
7.	The Strategic Planning Process
Introduction
An Academic Planning Process
Strategic Planning
Comprehensive Strategic Planning
Strategic Planning and Human and Material Resources
Systems Planning
Mission Analysis 
Function Analysis
Task Analysis
Method-Means Analysis
System Analysis Summary
Problem Resolution Summary
Case Study
Endnotes
8.	Effective Decision-Making
Introduction
Decision Makers 
Effective Decisions
Vroom-Yetton Decision-Making Model
The Decision Tree
Ethical Decision-Making
The Rational Decision-Making Process
Alternative Decision-Making Models
Individual versus Group Decision-Making
Curtural Diversity
Time Required
Riskiness of Decisions
Recognizing Expertise
Groupthink
Choosing Group Decision-Making
Ways to Improve Decision-Making
Summary
Case Study
Endnotes
9.	Power and the Negotiations Process
Introduction
Power in the Organization
Ethical Issues
Power and Dependence
Power as Exchange
Personality and Power
Power Relations
Empowering Others
Sources of Power
The Negotiation Process
Bargaining Paradigms
Collaborative Bargaining 
Effective Negotiation
Pre-Negotiation Preparation
Developing a Bargaining Strategy
The Bargaining Process Contract Administration
Summary
Case Study
Endnotes
10.	The Process of Change
Introduction
Models of Change
The Clinical Strategy
The Growth-Centered Strategy
Forces Influencing Change
Building an Action Plan
Selecting a Chang Agent 
Implementing Organizational Changes
Ethical Considerations 
Organizational Transformation
Evaluating the Change Process 
Institutionalizing Change
Ten Steps to Change
Summary
Case Study
Endnotes
11.	Leading With Heart
Introduction
Leadership Defined
Covenants
It Starts with Trust and Respect
Teamwork
Employees and Volunteers
The Value of Heroes
Employee Owners
The Signs of Heartlessness
Leadership as a Moral Science
The Ignatian Vision
Summary
Case Study
Endnotes
12.	Organizational Diagnosis
Introduction
The Diagnostic Checklist 
The Heart Smart Instrument
Summary
Case Study 
Endnotes
Appendix I
Appendix II	
Index
About the Author

Library of Congress Subject Headings for this publication:

School management and organization.
Educational leadership.