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Contents Preface 1. Organizational Structure Learning Outcomes A Historical Perspective Structural Perspectives Scientific Management Classical School Bureaucracy Behavioral Perspectives Human Relations School Group Dynamics Decision-Making Theory Leadership Integrative Perspectives Sociotechnical School Systems Theory Contingency Theory School Organization Social Systems Theory Open System Theory Contingency Theory Summary Case Study Endnotes 2. Organizational Culture Organizational Behavior Components of Culture The Processes of Organizational Behavior Perception Perceptual Distortions Dealing with Distortions Perception in a Multicultural environment The Attribution Process Attributional Biases Attribution and Locus of Control The Learning Process The Behaviorist Approach The Cognitive Approach Social Leaning Approach Administrative Implications of Learning Developing Productive Attitudes Components of Attitudes Attitudes in a Multicultural Workplace Implications of School Culture Summary Case Study Endnotes 3. Educational Leadership Introduction The Trait Theory The Behavioral Perspective Managerial Roles Theory Early Situational Theories Early Situational Theories Theory X and Theory Y Frederick Fiedler's Theory Contemporary Situational Leadership Path-Goal Theory The Vroom-Yetton Model The Heresy/Blanchard Model Reframing Leadership Transformational Leadership Developing an Educational Vision Implications for Education Summary Case Study Endnotes 4. Motivating and Rewarding Individuals Introduction Need Theories Maslow's Hierarchy of Needs ERG Theory Tricholtomy of Needs Herzberg's Two-Factor Theory Control Theory Utilization of Needs Theories Equity Theory Reinforcement Theory Expectancy Theory Goal-Setting Theory Redesign of Work Career Ladders Reward Systems Merit Pay Summary Case Study Endnotes 5. Effective Communication Introduction The Communication Process The Direction of Communication Interpersonal Relations and Communication Multicultural Communication Issues Improving Communication The Assertive Communication Style Using Active Listening Techniques Communication Networks in Schools External Communication Matrix Design Interviews Summary Case Study Endnotes 6. Conflict Management Introduction The Nature of Conflict The Results of Conflict Levels of Conflict Stages of Conflict Interacting Groups Task Relations Power Differences Strategies for Managing Conflict Conflict Intervention Activities Conflict Resolution Processes Structural Mechanisms Cultural Diversity Summary Case Study Endnotes 7. The Strategic Planning Process Introduction An Academic Planning Process Strategic Planning Comprehensive Strategic Planning Strategic Planning and Human and Material Resources Systems Planning Mission Analysis Function Analysis Task Analysis Method-Means Analysis System Analysis Summary Problem Resolution Summary Case Study Endnotes 8. Effective Decision-Making Introduction Decision Makers Effective Decisions Vroom-Yetton Decision-Making Model The Decision Tree Ethical Decision-Making The Rational Decision-Making Process Alternative Decision-Making Models Individual versus Group Decision-Making Curtural Diversity Time Required Riskiness of Decisions Recognizing Expertise Groupthink Choosing Group Decision-Making Ways to Improve Decision-Making Summary Case Study Endnotes 9. Power and the Negotiations Process Introduction Power in the Organization Ethical Issues Power and Dependence Power as Exchange Personality and Power Power Relations Empowering Others Sources of Power The Negotiation Process Bargaining Paradigms Collaborative Bargaining Effective Negotiation Pre-Negotiation Preparation Developing a Bargaining Strategy The Bargaining Process Contract Administration Summary Case Study Endnotes 10. The Process of Change Introduction Models of Change The Clinical Strategy The Growth-Centered Strategy Forces Influencing Change Building an Action Plan Selecting a Chang Agent Implementing Organizational Changes Ethical Considerations Organizational Transformation Evaluating the Change Process Institutionalizing Change Ten Steps to Change Summary Case Study Endnotes 11. Leading With Heart Introduction Leadership Defined Covenants It Starts with Trust and Respect Teamwork Employees and Volunteers The Value of Heroes Employee Owners The Signs of Heartlessness Leadership as a Moral Science The Ignatian Vision Summary Case Study Endnotes 12. Organizational Diagnosis Introduction The Diagnostic Checklist The Heart Smart Instrument Summary Case Study Endnotes Appendix I Appendix II Index About the Author
Library of Congress Subject Headings for this publication:
School management and organization.
Educational leadership.