Table of contents for Understanding behaviors for effective leadership / Jon P. Howell, Dan L. Costley.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Contents
Preface 000
Part 1
Basic Leadership Concepts and Issues 000
Chapter 1
Leadership and Its Importance 000
Leadership in Action: Lilly Yeh 000
Importance of Leadership 000
Defining Leadership 000
Leadership in Action: Martin Luther King Jr. 000
Leadership Effectiveness 000
Leadership Versus Management 000
Leadership Self-Assessment:
Evaluating Leadership Traits 000
Traits of Leaders 000
Leadership Behaviors 000
Leadership in Action: Effective Leadership Behaviors 000
Situational Factors and Leadership 000
Leadership in Action: Margaret Thatcher 000
The Leadership Process: Three Key Tasks 000
Current Issues in Leadership 000
Ethics and Fairness 000
Diversity 000
Leadership Development 000
Leading Organizational Change 000
Transformational Leadership 000
Summary 000
Research Results for Leadership Self-Assessment: Evaluating Leadership Traits 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Exercise: Leaders You Have Observed 000
Case Incident: Michael D. Eisner, Chairman and CEO of Walt Disney Productions 000
Endnotes 000
Chapter 2
Leadership Behaviors and Processes 000
Behavior Patterns of Leaders 000
Effects of a Leader's Behavior on Followers 000
Leadership in Action: Dwight D. Eisenhower 000
Determining an Appropriate Behavior Pattern: Situational and Follower Characteristics 000
Situational Factors That Increase Leadership Effectiveness 000
Situational Factors That Decrease Leadership Effectiveness 000
Situational Factors That Substitute for Leadership Behaviors 000
Leadership in Perspective:
Ethics in Leadership 000
Power, Influence, and Authority 000
Leadership in Perspective:
Nazi Germany 000
Summary 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Leadership Self-Assessment: Important Leadership Behaviors 000
Case Incident: Bobby Knight, Basketball Coach 000
Endnotes 000
Chapter 3
Contingency Models of Leadership 000
Fiedler's Contingency Model of Leadership 000
Leadership Self-Assessment:
Least Preferred Coworker (LPC) Scale 000
Recommendations of the Contingency Model 000
How Valid and Useful Is the Model? 000
Hersey and Blanchard's Situational Leadership Theory 000
Recommendations of the Situational Leadership Theory 000
How Valid and Useful Is the Model? 000
Path-Goal Theory of Leadership 000
Recommendations of the Path-Goal Theory 000
How Valid and Useful Is the Model? 000
Multiple Linkage Model of Leadership 000
Recommendations of the Multiple Linkage Model 000
How Valid and Useful Is the Model? 000
Normative Decision-Making Model of Participation 000
Recommendations of the Normative Decision-Making Model 000
How Valid and Useful Is the Model? 000
Summary 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Exercise: Changing Situational Favorableness or Control 000
Case Incident: Tough Assignment 000
Endnotes 000
Part 2
Core Leadership Behaviors 000
Chapter 4
Supportive Leadership Behavior 000
Examples of Effective Supportive Leadership 000
Definition, Background, and Importance of Supportive Leadership Behaviors 000
Leadership in Action: Pat Carrigan, Plant Manager for General Motors 000
Ineffective Supportive Leadership 000
Skills, Traits, and Sources of Power for Supportive Leadership 000
Leadership in Perspective:
Supportive and Nonsupportive Communication 000
Leadership Self-Assessment:
Effective Listening 000
Facilitating and Limiting Conditions for Supportive Leadership 000
Leadership in Perspective:
Supportiveness and Leader Gender 000
Supportiveness and Followers' Behavior 000
Leadership in Action: Stan Smith 000
Effects of Supportive Leadership 000
Situations in Which Supportiveness May or May Not Be Effective 000
Leadership Self-Assessment:
Diagnosing Situations for Supportive Leadership 000
Leadership in Action: Herbert Kelleher 000
Situational Factors That Enhance Effectiveness of Supportive Leadership 000
Task, Organizational, and Follower Characteristics 000
Influencing Situations to Increase the Impact of Supportiveness 000
Situational Factors That Neutralize Effectiveness of Supportive Leadership 000
Task, Organizational, and Follower Characteristics 000
Overcoming Factors That Neutralize Supportive Leadership 000
Leadership Self-Assessment:
Supportive Leadership Communication 000
Situational Factors That Substitute for Supportive Leadership 000
Task, Organizational, and Follower Characteristics 000
Creating Factors That Substitute for Supportive Leadership 000
Leadership in Action: Substituting for Supportive Leadership with Young Athletes 000
Assessing the Dynamics of Supportive Leadership 000
Leadership in Action: Cleaster Mims 000
Summary 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Leadership Self-Assessment: When are Supportive Behaviors Needed? 000
Case Incident: Don't Baby Them 000
Case Incident: A Lack of Self-Confidence? 000
Endnotes 000
Chapter 5
Directive Leadership Behavior 000
Examples of Effective Directive Leadership 000
Definition, Background, and Importance of Directive Leadership Behaviors 000
Leadership in Perspective:
Frederick Winslow Taylor 000
Ineffective Directive Leadership 000
Skills, Traits, and Sources of Power for Directive Leaders 000
Leadership Self-Assessment:
Providing Effective Performance Feedback 000
Facilitating and Limiting Conditions for Directive Leadership 000
Leadership in Action: Women and Leadership in the America's Cup Race 000
Effects of Directive Leadership 000
Effects on Follower and Group Psychological Reactions 000
Effects on Followers' Performance and Behavior 000
Leadership in Action: Directive Leadership in Mexico 000
Situations in Which Directive Leadership May or May Not Be Effective 000
Leadership Self-Assessment:
Diagnosing Situations for Directive Leadership 000
Leadership in Action: John F. Welch, Former Chairman and CEO of General Electric 000
Situational Factors That Enhance Effectiveness of Directive Leadership 000
Task, Organizational, and Follower Characteristics 000
Leadership in Perspective:
Followers' Gender and Race 000
Influencing Situations to Increase the Impact of Directiveness 000
Leadership in Perspective:
Combining Leadership Behaviors 000
Situational Factors That Neutralize Effectiveness of Directive Leadership 000
Task, Organizational, and Follower Characteristics 000
Overcoming Factors That Neutralize Directive Leadership 000
Leadership Self-Assessment:
Directive Attitudes and Behaviors 000
Situational Factors That Substitute for Directive Leadership 000
Task, Organizational, and Follower Characteristics 000
Creating Factors That Substitute for Directive Leadership 000
Leadership in Action: A Need for Directive Leadership 000
Assessing the Dynamics of Directive Leadership 000
Summary 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Exercise: Assessment of Directive Leadership Behaviors 000
Case Incident: Hesselbein 000
Case Incident: A Type of Direction 000
Endnotes 000
Chapter 6
Participative Leadership Behavior 000
Examples of Effective Participative Leadership 000
Definition, Background, and Importance of Participative Leadership Behaviors 000
Leadership in Action: Wilma Mankiller 000
Ineffective Participative Leadership 000
Leadership in Perspective:
History of Participative Leadership 000
Skills, Traits, and Sources of Power for Participative Leaders 000
Leadership Self-Assessment:
Obtaining Effective Participation 000
Facilitating and Limiting Conditions for Participative Leadership 000
Leadership in Perspective:
What are Groups Good at Doing? 000
Effects of Participative Leadership 000
Effects on Follower and Group Psychological Reactions 000
Effects on Followers' Performance and Behavior 000
Situational Dynamics of Participative Leadership 000
Leadership Self-Assessment:
Diagnosing Situations for Participative Leadership 000
Leadership in Action: Bob Gore, W. L. Gore & Associates 000
Situational Factors that Enhance the Effectiveness of Participative Leadership 000
Task, Organizational, and Follower Characteristics 000
Influencing Situations to Make Participative Leadership More Effective 000
Leadership in Perspective:
Research on Participative Leadership 000
Situational Factors That Neutralize the Effectiveness of Participative Leadership 000
Task, Organizational, and Follower Characteristics 000
Overcoming Factors That Neutralize Participative Leadership 000
Leadership in Action: Participative Leadership at General Motors 000
Situational Factors That Substitute for Participative Leadership 000
Creating Factors That Substitute for Participative Leadership 000
Assessing the Dynamics of Participative Leadership 000
Leadership in Action: John W. Gardner on Moral Leadership 000
Summary 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Case Incident: A Supervisor's Problem 000
Exercise: Actions to Obtain Participation 000
Case Incident: Let's All be Participative Managers 000
Endnotes 000
Chapter 7
Leader Reward and Punishment Behaviors 000
Examples of Effective Leader Reward and Punishment Behaviors 000
Definition, Background, and Importance of Leader Reward and Punishment Behaviors 000
The Process of Social Exchange 000
Leadership in Action: Informal Rewards in the Military 000
Contingent Rewards and Punishments 000
Leadership in Perspective:
Effective Use of Rewards 000
Rewarding Desired Behavior 000
The Use of Punishment 000
Leadership in Perspective:
Constructive Punishment 000
Ineffective Leader Rewards and Punishments 000
Leadership Self-Assessment:
Using Reward and Punishment Behaviors 000
Skills, Traits, and Sources of Power for Rewarding and Punishing Followers 000
Facilitating and Limiting Conditions for Leader Rewards and Punishments 000
Leadership in Action: Robert Galvin, Past Chairman of Motorola 000
Effects of Leader Rewards and Punishments 000
Effects of Leader Reward Behaviors 000
Effects of Leader Punishment Behaviors 000
Leadership in Perspective:
Punishment and Moral Leadership 000
Situational Dynamics of Leader Rewards and Punishments 000
Leadership Self-Assessment:
Diagnosing Situations for Leader Rewards and Punishments 000
Situational Factors That Enhance the Effectiveness of Leader Reward and Punishment Behaviors 000
Task, Organizational, and Follower Characteristics 000
Leadership in Perspective:
Rewards and Punishments in Team Sports 000
Influencing Situations to Make Leader Rewards and Punishments More Effective 000
Leadership in Action: How Leaders Can Reward Followers 000
Situational Factors That Neutralize Leader Reward and Punishment Behaviors 000
Task, Organizational, and Follower Characteristics 000
Overcoming Factors That Neutralize Leaders' Rewards and Punishments 000
Leadership in Action: Leading Social Workers 000
Situational Factors That Substitute for Leader Reward and Punishment Behaviors 000
Task, Organizational, and Follower Characteristics 000
Creating Factors That Substitute for Leader Reward and Punishment Behaviors 000
Assessing the Dynamics of Leader Reward and Punishment Behaviors 000
Summary 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Case Incident: Choosing the Appropriate Leadership Behaviors 000
Case Incident: Move the Supervisors? 000
Case Incident: Leadership in a Women's Prison 000
Endnotes 000
Chapter 8
Charismatic Leadership Behavior 000
Examples of Effective Charismatic Leadership 000
Definition, Background, and importance of Charismatic Leadership Behaviors 000
Leadership in Action: Anita Roddick, Founder of The Body Shop 000
Charismatic Leadership Has Strong Effects 000
Leadership in Perspective:
Ethical and Unethical Charismatic Leadership 000
Examples of Ineffective Charismatic Leadership 000
Leadership Self-Assessment:
Do You Have Charismatic Tendencies? 000
Skills, Traits, and Sources of Power for Charismatic Leaders 000
Facilitating and Limiting Conditions for Charismatic Leadership 000
Leadership in Perspective:
Spirituality and Charismatic Leadership 000
Effects of Charismatic Leadership Behaviors 000
Effects on Follower and Group Psychological Reactions 000
Effects on Followers' Performance and Behavior 000
Leadership in Perspective:
Charismatic Leadership in Other Countries 000
Transformational Leadership 000
Situational Dynamics of Charismatic Leadership 000
Leadership Self-Assessment:
Diagnosing Situations for Charismatic Leadership 000
Situational Factors That Enhance Charismatic Leadership 000
Organizational and Environmental Characteristics 000
Influencing Situations to Make Charismatic Leadership More Effective 000
Leadership in Action: Orit Gadiesh, A Charismatic Leader 000
Situational Characteristics That Neutralize Charismatic Leadership 000
Situational Factors That Substitute for Charismatic Leadership 000
Task, Organizational, and Follower Characteristics 000
Creating Factors That Substitute for Charismatic Leadership 000
Leadership in Action: Nelson Mandela 000
Assessing the Dynamics of Charismatic Leadership 000
Summary 000
Key Terms and Conceptsin This Chapter 000
Review and Discussion Questions 000
Exercise: Analyzing Charismatic Leader Communication 000
Case Incident: Charismatic Leadership: A Follower's Perspective 000
Exercise: What Does and Does Not Inspire? 000
Endnotes 000
Part 3
Emerging Leadership Behaviors 000
Chapter 9
Boundary Spanning and Team Leadership 000
Examples of Effective Boundary Spanning 000
Examples of Ineffective Boundary Spanning 000
Importance of Boundary Spanning 000
Leadership Self-Assessment:
Boundary-Spanning Leadership 000
Skills, Traits, and Sources of Power for Effective Boundary Spanning 000
Negotiation in Boundary Spanning 000
Separate the People from the Problem 000
Focus on Interests, Not Positions 000
Invent Options for Mutual Gain 000
Insist on Using Objective Criteria 000
Know your BATNA 000
Preparation Is the Key 000
Effects of Boundary Spanning 000
Situational Enhancers, Neutralizers, and Substitutes for Boundary Spanning 000
Leadership in Action: Bill Gates, Boundary Spanner 000
Team Leadership-A Key Situational Factor 000
Cross-Functional Teams 000
Self-Managed Teams 000
Virtual Teams 000
Top Management Teams 000
Effective Leadership Behaviors for Team Leaders 000
Creating Team-Based Substitutes for Leadership 000
Effects of Team Leadership 000
Summary 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Exercise: Boundary Spanning with the Boss 000
Case Incident: Can the Conflict be Resolved? 000
Case Incident: Henry Ford, an Historical Business Leader 000
Endnotes 000
Chapter 10
Building Social Exchanges and Fairness 000
Examples of Effective Social Exchange Behaviors 000
Developing the Leader Follower Exchange 000
Leadership in Action: The New Department Head 000
Examples of Ineffective Social Exchange Behaviors 000
Skills, Traits, and Sources of Power for Building Social Exchanges 000
Fairness or Justice in Social Exchanges 000
Leadership in Perspective:
Pay, Fairness, and Professional Sports 000
Types of Fairness or Justice 000
How to Demonstrate Fairness or Justice 000
Leadership in Action: The Four-Way Test 000
Effects of Leaders' Social Exchange Behaviors 000
Situational Enhancers, Neutralizers, and Substitutes for Leaders' Exchange Behaviors 000
Summary 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Experiential Exercise: Assessing Your Social Exchange 000
Case Incident: The Improvement Suggestion 000
Endnotes 000
Chapter 11
Followership 000
Examples of Effective Followership 000
Examples of Ineffective Followership 000
Followership in Action:
Taking Responsibility in a Difficult Situation 000
Importance of Followership 000
Followership in Perspective:
How to Increase Your Technical Competence 000
Skills, Traits, and Sources of Power for Effective Followership 000
Followership in Perspective:
Followers' Strategies for Building Effective Relations with Leaders 000
Effects of Followership 000
Situational Enhancers, Neutralizers, and Substitutes for Followership 000
Followership in Perspective:
Followers' Strategies for Building Cooperative Relationships with Coworkers 000
Summary 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Fellowship Self-Assessment: Effective Followership Behaviors 000
Case Incident: Can Ralph's Followership Be Improved? 000
Endnotes 000
Part 4
Current Leadership Issues and Integration 000
Chapter 12
Leadership Ethics and Diversity 000
An Example of Leadership Ethics 000
Ethics and Leadership 000
Ethical Issues 000
Leadership in Action: John Gutfreund and the Salomon Brothers Scandal 000
Approaches to Ethical Behavior 000
Leadership Self-Assessment:
Describing Leaders 000
Leadership Creating an Ethical Climate 000
Charismatic or Transformational Leadership and Ethics 000
Spirituality 000
Leadership in Action: A Consultant's Description of Spirituality Among CEOs 000
Diversity 000
Barriers to Diversity 000
Diversity Among Leaders 000
Leadership in Action: CEO Kathleen Ligocki 000
Creating a Multicultural Organization 000
Leadership for Diversity 000
Summary 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Case Incident: Multiply-Abused Children 000
Experiential Exercise: Benefits of Multiculturalism 000
Case Incident: Three Chinese Companies 000
Endnotes 000
Chapter 13
Leadership Development and Organizational Change 000
Leadership Development 000
Leadership Self-Assessment:
Assessing Your Emotional Intelligence at Work 000
Values and Self-Awareness 000
Leadership Self-Assessment:
How Often Do You Value These Things? 000
Vision 000
Leadership Self-Assessment:
You, Fifteen Years from Now 000
Leadership Self-Assessment:
Personal Best Exercise 000
Skill Development 000
Leadership Self-Assessment:
The Interpersonal Skills Checklist 000
Communication Skills 000 Leadership Self-Assessment:
Listening Skills 000
Empathy 000 Rewarding Others 000 Goal Setting 000 Learning from Experience 000 Leading Organizational Change 000
Major Types of Change Affecting Organizations 000
Organizational Culture 000
Leadership in Action: Culture in W. B. Doner & Company 000
Two Patterns of Organizational Change 000
The Classic Model for Implementing Change 000
Unfreezing 000 Changing 000 Refreezing 000 An Alternative Model for Implementing Change 000
Leader as Designer 000 Leader as Teacher 000 Leader as Steward 000 Denial, Avoidance, and Resistance to Change 000
Helping People Cope 000
Evaluating Change 000
Summary 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Experiential Exercise: Leadership Roles 000
Experiential Exercise: Your Learning Journal 000
Endnotes 000
Chapter 14
Integration and Conclusions 000
General Effects of Leadership Behaviors 000
Typical Leadership Styles 000
Coach 000
Human Relations Specialist 000
Controlling Autocrat 000
Transformational Visionary 000
Transactional Exchange 000
Servant 000
Leadership in Action: Abraham Lincoln as a Servant Leader 000
Creating Leadership Enhancers and Substitutes 000
Globalization and Cross-Cultural Leadership 000
Equifinality in Leadership 000
Summary 000
Key Terms and Concepts in This Chapter 000
Review and Discussion Questions 000
Case Incident: Gaining Compliance 000
Case Incident: Leadership in a Sexual Assault Recovery Center 000
Endnotes 000

Library of Congress Subject Headings for this publication:

Organizational behavior.
Psychology, Industrial.
Supervision of employees.
Leadership.