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Contents Preface ...................................................................... iii CHAPTER ONE Introduction by Robert Klitgaard ....................................................1 CHAPTER TWO Urgent Business for America: Revitalizing the Federal Government for the 21st Century by the National Commission on the Public Service [the Volcker Commission] ..........................................................9 PART 1. WHAT BROAD CHANGES WILL TRANSFORM GOVERNMENT IN THE FUTURE? CHAPTER THREE Governing the Market State by Gregory F. Treverton ............................................. 89 CHAPTER FOUR High-Performance Government in an Uncertain World by Robert J. Lempert and Steven W. Popper.......................113 PART 2. VOLCKER COMMISSION RECOMMENDATION 1: REORGANIZE BY MISSION CHAPTER FIVE Organizing for Reorganizing by Susan M. Gates ..................................................139 CHAPTER SIX Four Ways to Restructure National Security in the U.S. Government by Lynn E. Davis....................................................161 vi High-Performance Government CHAPTER SEVEN Using Public-Private Partnerships Successfully in the Federal Setting by Frank Camm.....................................................179 PART 3. VOLCKER COMMISSION RECOMMENDATION 2: ENHANCE LEADERSHIP CHAPTER EIGHT Improving Government Processes: From Velocity Management to Presidential Appointments by John Dumond and Rick Eden...................................217 CHAPTER NINE Developing Leadership: Emulating the Military Model by Al Robbert .......................................................255 CHAPTER TEN Broadening Public Leadership in a Globalized World by Gregory F. Treverton ............................................281 PART 4. VOLCKER COMMISSION RECOMMENDATION 3: CREATE FLEXIBLE, PERFORMANCE-DRIVEN AGENCIES CHAPTER ELEVEN The Economic Complexities of Incentive Reforms by Beth J. Asch......................................................309 CHAPTER TWELVE Measuring Performance by Jacob Alex Klerman..............................................343 CHAPTER THIRTEEN Lessons from Performance Measurement in Education by Laura Hamilton..................................................381 CHAPTER FOURTEEN Choosing and Using Performance Criteria by Robert Klitgaard, Johannes Fedderke, and Kamil Akramov.....407 Bibliography .............................................................447
Library of Congress Subject Headings for this publication:
Government productivity -- United States.
Political planning -- United States.
Organizational change -- United States.
Administrative agencies -- United States -- Reorganization.
Executive departments -- United States -- Reorganization.