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Unit 1: A New Approach To Leadership and Management 000 Chapter 1: Decision Making, Problem Solving, and Critical Thinking: Requisites for Successful Leadership and Management 000 Decision Making, Problem Solving, and Critical Thinking 000 Vicarious Learning to increase Problem Solving and Decision Making Skills 000 Theoretical Approaches to Problem Solving and Decision Making 000 Critical Elements in Problem Solving and Decision Making 000 individual Variations in Decision Making 000 Overcoming individual Vulnerability in Decision Making 000 Decision Making in Organizations 000 Chapter 2: Introduction to Management and Management Decision Making 000 Historical Development of Management Theory 000 Management Decision-Making Technology 000 Pitfalls in Using Decision Making Tools 000 Management Functions 000 Chapter 3: Developing Leadership 000 Differences Between Leadership and Management 000 Historical Development of Leadership Theory 000 Evolution of Leadership Theory 000 Contemporary Theories of Leadership 000 Leadership and Management for Nursing's Future 000 Integrating Leadership and Management Skills 000 Unit 2: Foundation For Effective Leadership and Management 000 Chapter 4: Ethics, Law, and Advocacy 000 Ethical Dilemmas 000 Ethical Problem Solving and Decision Making 000 Ethical Frameworks for Decision Making 000 Principles of Ethical Reasoning 000 Ana Code of Ethics and Professional Standards 000 Ethical Dimensions in Leadership and Management 000 Integrating Leadership Roles and Management Functions in Ethics 000 Chapter 5: Legal and Legislative Issues 000 Sources of Law 000 Types of Laws and Courts 000 Legal Doctrines and the Practice of Nursing 000 Professional Negligence 000 Avoiding Malpractice Claims 000 Extending The Liability 000 Incident Reports 000 Intentional Torts 000 Other Legal Responsibilities of the Manager 000 Legal Considerations of Managing a Diverse Workforce 000 Professional Versus Institutional Licensure 000 Integrating Leadership Roles and Management Functions in Legal and Legislative Issues 000 Chapter 6: Patient, Subordinate, and Professional Advocacy 000 Becoming an Advocate 000 Patient Advocacy 000 Subordinate Advocacy 000 Professional Advocacy 000 Integrating Leadership Roles and Management Functions in Advocacy 000 Unit 3: Roles and Functions in Planning 000 Chapter 7: The Planning Hierarchy and Strategic Planning 000 Proactive Planning 000 The Planning Hierarchy 000 Vision and Mission Statements 000 The Organization's Philosophy Statement 000 Societal Philosophies and Values 000 Individuals Philosophies and Values 000 Goals and Objectives 000 Policies and Procedures 000 Rules 000 Overcoming Barriers to Planning 000 Strategic Planning in the Organization 000 Integrating Leadership Roles and Management Functions in Planning 000 Chapter 8: Planned Change 000 The Development of Change Theory 000 Driving and Restraining Forces 000 Resistance: The Expected Response To Change 000 Planned Change As A Collaborative Process 000 The Leader/Manager as a Role Model During Planned Change 000 Organizational Aging: Change as a Means of Renewal 000 Organizational Change Association with Nonlinear Dynamics 000 Is the Profession of Nursing in Need of Renewal? 000 Integrating Leadership Roles and Management Functions in Planned Change 000 Chapter 9: Time Management 000 Three Basic Steps in Time Management 000 Managing Time at Work 000 Integrating Leadership Roles and Management Functions in Time Management 000 Chapter 10: Fiscal Planning 000 Basics of Budgets 000 Steps in the Budgetary Process 000 Types of Budgets 000 Cost-Effectiveness as a Unit Manager's Goal 000 Budgeting Methods 000 Critical Pathways 000 Healthcare Reimbursement 000 The Managed Care Movement 000 Driving and Restraining Forces for the Managed Care Movement 000 The Future of Managed Care 000 Integrating Leadership Roles and Management Functions in Fiscal Planning 000 Chapter 11: Career Development 000 Justifications For Career Development 000 Career Stages 000 The Organization's Responsibility for Career Management 000 Competency Assessment and Specialty Certification as Part of Career Management 000 Long-Term Coaching 000 The Structured Coaching interview 000 Transfers 000 Promotions 000 The Employee's Responsibility for Career Planning 000 Resume Preparation 000 Preparing A Professional Portfolio 000 Management Development 000 Integrating Leadership Roles and Management Functions in Career Development 000 Unit 4: Roles and Functions in Organizing 000 Chapter-12: Organizational Structure 000 Organizational Theory 000 Components of Organizational Structure 000 Types of Organization Structures 000 Decision Making Within the Organizational Hierarchy 000 External Stakeholders 000 Limitations of Organization Charts 000 Organizational Culture 000 Shared Governance: The Organizational Design of the 21st Century? 000 Organizations and Magnet Status 000 Committee Structure in An Organization 000 Integrating Leadership Roles and Management Functions Associated with Organizational Structure 000 Chapter 13: Understanding Organizational, Political, and Personal Power 000 Understanding Power 000 The Authority-Power Gap 000 Strategies For Building A Personal Power Base 000 The Politics of Power 000 Integrating Leadership Roles and Management Functions When Using Authority and Power in Organizations 000 Chapter 14: Organizing Patient Care 000 Modes of Organizing Patient Care 000 Disease Management and Case Management 000 Selecting The Optimum Mode of Organizing Patient Care 000 Differentiated Nursing Practice 000 Integrating Leadership Roles and Management Functions in Organizing Patient Care 000 Unit 5: Roles and Functions in Staffing 000 Chapter 15: Preliminary Staffing Functions: Employee Recruitment, Selection, Placement, and Indoctrination 000 Planning For Staffing and Responding to Shortages 000 Recruitment 000 The Initial Contact 000 Interviewing 000 Selection 000 Placement 000 Indoctrination 000 Integrating Leadership Roles and Management Functions in Preliminary Staffing Responsibilities 000 Chapter 16: Meeting Staff Socialization and Educational Needs for Team Building 000 Socialization and Resocialization 000 Clarifying Role Expectations Through Role Models, Preceptors, and Mentors 000 Assistance in Meeting Role Demands 000 Overcoming Motivational Deficiencies 000 Employees With Unique Socialization Needs 000 Staff Development 000 Integrating Leadership Roles and Management Functions in Team Building Through Socialization and Staff Education 000 Chapter 17: Staffing Needs and Scheduling Policies 000 Unit Managers' Responsibilities in Meeting Staffing Needs 000 Workload Measurement Tools 000 The Relationship Between Nursing Care Hours, Staffing Mix, and Quality of Care 000 The Impact of Foreign Nurses and Generational Considerations on Staffing 000 The Impact of a Shortage of Nursing Staff Upon Staffing 000 Fiscal and Ethical Accountability for Staffing 000 Integrating Leadership Roles and Management Functions in Staffing 000 Unit 6: Roles and Functions in Directing 000 Chapter 18: Creating a Motivating Climate 000 Intrinsic Versus Extrinsic Motivation 000 Motivational Theory 000 Creating a Motivating Climate 000 Strategies for Creating a Motivating Climate 000 Professional Support Systems for the Manager 000 Integrating Leadership Roles and Management Functions in Motivating 000 Chapter 19: Organizational, interpersonal, and Group Communication 000 The Communication Process 000 Variables Affecting Organizational Communication 000 Organizational Communication Strategies 000 Channels of Communication 000 Communication Modes 000 Written Communication Within The Organization 000 Interpersonal Communication in A Multicultural Workplace 000 Group Communication 000 The Impact of Technology on Organizational Communication Confidentiality 000 Integrating Leadership Roles and Management Functions in Organizational and interpersonal Communication 000 Chapter 20: Delegation 000 Common Delegation Errors 000 Effective Delegating 000 Delegation as a Function of Professional Nursing 000 Integrating Leadership Roles and Management Functions in Delegation 000 Chapter 21: Managing Conflict 000 The History of Conflict Management 000 Categories of Conflict 000 The Conflict Process 000 Conflict Management 000 Managing Unit Conflict 000 Negotiation 000 Alternative Dispute Resolution 000 Seeking Consensus 000 Leadership Roles and Management Functions in Managing Conflict 000 Chapter 22: Understanding Collective Bargaining, Unionization, and Employment Laws 000 Unions and Collective Bargaining 000 Historical Perspective of Unionization in America 000 American Nurses Association and Collective Bargaining 000 Employee Motivation To Join Or Reject Unions 000 Union Organizing Strategies 000 Manager's Role During Union Organizing 000 Effective Labor-Management Relations 000 Employment Legislation 000 The Occupational Health and Safety Act 000 State Health Facilities Licensing Boards 000 Integrating Leadership Roles and Management Functions in Working With Unions and Employment Laws 000 Chapter 23: Quality Control 000 Defining Quality Health Care 000 Quality Control as a Process 000 The Development of Standards 000 Audits as a Quality Control Tool 000 Total Quality Management/Toyota Production System 000 Who Should Be involved in Quality Control 000 External Impacts on Quality Control 000 Integrating Leadership Roles and Management Functions in Quality Control 000 Chapter 24: Performance Appraisal 000 Using the Performance Appraisal to Motivate Employees 000 Strategies to Ensure Accuracy and Fairness in the Performance Appraisal 000 Performance Appraisal Tools 000 Planning the Appraisal interview 000 Overcoming Appraisal interview Difficulties 000 Performance Management 000 Coaching: A Mechanism For informal Performance Appraisal 000 Integrating Leadership Roles and Management Functions in Conducting Performance Appraisals 0005 Chapter 25: Problem Employees: Rule Breakers, Marginal Employees, and the Chemically or Mentally Impaired 000 Constructive Versus Destructive Discipline 000 Self-Discipline and Group Norms 000 Fair and Effective Rules 000 Discipline as a Progressive Process 000 Disciplinary Strategies for the Nurse-Manager 000 Grievance Procedures 000 Disciplining the Unionized Employee 000 The Marginal Employee 000 The Chemically or Mentally Impaired Employee 000 Integrating Leadership Roles and Management Functions Through Discipline 000 Appendix 000
Library of Congress Subject Headings for this publication:
Nursing services -- Administration.
Nursing -- organization & administration.