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General Business and Industry Table of Contents SECTION: 1 COVERING THE BASICS 27 Chapter 1: Being an Entrepreneur 27 7 Habits of Highly Successful Entrepreneurs 28 Tips to Help You Do It Instead of Dreaming About It 29 Are You a Guerrilla Entrepreneur? 30 3 Most Common Money Personality Types 31 The 3 Step Success Plan 32 Entrepreneur Personality Checklist and Essential Qualities 33 8 Success Secrets for Entrepreneurs 34 Advice on How to Define Your Business Goals 36 Chapter 2: Entrepreneurial Associations & Memberships 37 Important General Small-Business Associations 38 Recommended Entrepreneurship Associations 41 Top Ways to Give Back to Entrepreneurship 43 Chapter 3: Entrepreneurial Resources 44 Small Business Administration District Offices 45 Recommended Credit Services 58 National & International Chambers of Commerce 59 Essential Magazines for Entrepreneurs 76 Top Ranked Entrepreneurial Colleges and Universities 2005 78 U.S. News & World Report's Best Entrepreneurship Programs 2006 82 Recommended Reference Books 83 Useful Government Agencies 84 Chapter 4: Resources for Women and Minorities 86 7 Effective Ways to Set Your Goals in Motion 87 Small Business Administration's Woman's Business Centers 89 10 Venture Capital Firms for Woman Entrepreneurs 132 Helpful Business Resources for Woman & Minorities 134 Suggested Magazines and Publications for Woman & Minorities 140 Recommended Associations for Women & Minorities 141 Chapter 5: Using the Internet 143 Popular Entrepreneurial Online Newsletters 144 Online Entrepreneur Resource Centers 146 Online Statistic Sites 147 Chapter 6: Entrepreneur.com's Best Websites for Small Business 149 Best Websites for B2B Services 150 Best Websites for E-Commerce and Technology 152 Best Websites for Legal Help 153 Best Websites for Government 154 Best Websites for Insurance 155 Best Websites for Inventions 156 Best Websites for Management 157 Best Websites for Money & Finance 158 Best Websites for News, Weather & More 160 Best Websites for Research Tools 162 Best Websites for Sales & Marketing 163 Best Websites for Search Engines 164 Best Websites for Taxes 165 Best Websites for Technology 166 Best Websites for Travel 167 SECTION: 2 Pre-Planning Your Venture: Map It Out 169 Chapter 1: Conceptualizing & Brainstorming 169 SCORE'S 5 Tips for Developing Policies for Your Business 170 6 Steps to Starting Your Business 171 Starting a Business Checklist 172 6 Creative Brainstorming Techniques 174 Tips for Choosing the Name of Your Business 175 Tips for Getting Unstuck During Creative Problem-Solving 176 Rules for Brainstorming 177 Hot Trends for 2005 178 Tips for Goal-Setting 182 Chapter 2: Researching and Doing Your Homework 183 Online Tradeshow Resource Centers 184 List of Places to Find Trade Show Displays 185 Helpful Tradeshow Prep Tips 186 Lists of Business Entities to Form 187 The Dos and Don'ts to Ensure an Effective Tradeshow Display 192 SCORE'S 5 Tips for Using Colleges & Universities to Help Your Business 193 6 Guidelines for Conducting Startup Research 194 Top Places to Find General Trends in Business 195 Chapter 3: Conducting Market Research 196 How to Get On Target 197 Researching Your Market - Primary Research 200 Researching Your Market - Secondary Research 202 Top 5 Fee-Based Websites for Market Research 204 List of Places for Internet Statistics 205 SCORE'S 5 Tips on Simple Market Research 206 Market Research Resources 207 Market Research Organizations and Associations 208 List of Survey Services 210 Tips for Conducting Market Research 212 Top Market Research Companies 213 Chapter 4: Specifically for Non-Profits 215 List of Places for Web-Design 216 Common Mistakes Made by Non-Profits 217 Non-Profit Resource Centers 218 10 Rules for Fundraisers 220 Agency Specific Non-Profit Resource Centers 221 FAQ on Tax Exempt Status 222 Tips on Funding Sources 224 Non-Profit Online Newsletters 226 Advice on Laying the Foundation 227 Non-Profit Associations by State 228 Chapter 5: Choosing a Location 237 Tips to Finding the Best Location 238 Top 25 Mid-Sized Cities for Doing Business in America 241 Top 25 Small Cities for Doing Business in America 243 Entrepreneur.com's Best Cities for Entrepreneurs 245 Location, Location, Location. Checklist 247 SCORE'S 5 Tips on Choosing a Location for Your Business 248 Tips on Finding a Franchise Location 249 22 Questions to Ask When Deciding the Best Retail Location 251 Chapter 6: Writing the Business Plan 252 10 Reasons Why You Need a Strong Business Plan 253 Tips for Writing Your Business Plan 254 8 More Tips for Writing Your Business Plan 255 SCORE'S 5 Tips for Writing a Business Plan For a Loan 256 Create a Picture of Your Business' Mission Statement 257 5 Things to Include in an Executive Summary 258 SCORE'S 5 Tips on Building a Sound Business Plan 259 8 Biggest Mistakes to Make in Your Business Plan 260 SCORE'S 5 Tips on Developing a Marketing Plan 262 Glossary of Business Plan Terms 263 Financial Statement Tips 264 SCORE'S 5 Tips for Making the Most of Your Business Plans 265 SCORE'S 5 Tips for Effective Business Planning 266 Finding Example Business Plans On-Line 267 Where to Go for Help Developing a Business Plan 268 Chapter 7: Business Partners & Acting the Part 269 5 Common Traps for Starting a Business with Your Spouse 270 Survival Strategies for Entering a Partnership 271 Tips on Finding the Perfect Business Partner 273 Tips on How Entrepreneurs See the World 274 3 Exercises to Awaken the Entrepreneur Inside You 275 SECTION: 3 Starting Your Business 277 Chapter 1: Avoiding the Pitfalls 277 3 Most Common Mistakes When Starting 278 3 Myths in Small Business Planning 279 Ways to Avoid Giving Away Free Consulting 280 Surviving Seasonal Sales Slumps 281 7 Investor Presentation Pitfalls 282 5 Common Budgeting Mistakes 284 Chapter 2: Developing Your Brand Image 285 Tips for Your Business Image Check-Up 286 Top Tips for Global Packaging Materials & Mailings 287 4 Important Tips for Developing a Brand Image 288 8 Image-Building Tips 289 How to Dare to Be Different 290 Image Building Tools To Have On Hand 291 Tips for Developing the Right Brand Image 293 How to Write Ads That Build Brands 296 Tips on Finding the Right Name 298 5 Ways to Build Intelligent BRANDwidth 300 Top Branding Companies 301 Chapter 3 Finding Support 304 Tips for Selecting an Incubator 305 International Incubator Associations and Organizations 306 Top Qualities to Look For in a Mentor 308 Building Your Advisory Board 309 List of Areas You Can Hire a Management Consultant For 311 Deciding if You Really Need a Consultant 312 Tips on How Consultants Charge for Their Services 313 Chapter 4: Building Your Office - Products 314 Places to Buy HP Desktop Software 315 Where to Find Computer Hardware Security 316 Chapter 5: Building Your Office - Services 317 Preparing for Web Conferencing 318 Tips for Getting the Best Phone Rates 320 List of Places for Business Phone Systems 321 Tips for Selecting Cell Phone Providers 323 Chapter 6 Finding Distributors and Suppliers 324 Tips on How to Get Big Merchants to Notice you 325 11 Steps to Find Suppliers 327 9 Steps to Find Distributors 328 Finding a Shipping Partner 330 SECTION: 4 Financing Your Business 331 Chapter 1: Buying and Maintaining Your Equipment 331 Tips on Buying a Printer 332 Tips for Buying a PC Computer 333 7 Steps to Keeping a Healthy Macintosh Computer 334 Spring Computer Cleaning Tips 336 SCORE'S 5 Tips on Leasing Equipment 337 The Pros and Cons of Leasing Equipment 338 Important Questions on Leasing Equipment 339 SCORE'S 5 Tips on Vendor Financing 340 Chapter 2 Business Loans & Terms 341 Top 10 Finance Terms to Know 342 When Should You Get a Loan? 344 Tips on Asset-Based Loans 345 Questions a Banker Will Ask 346 Building Your Business Credit Report 347 Self-Assessment Checklist before Approaching a Financer 348 Things to Include in a Written Loan Proposal 349 Tips for Doing Your Homework Before Dialing for Investors 350 Chapter 3: Personal Finance 351 Tips for Doing Your Homework Before Dialing for Investors 352 Tips for the Entrepreneurial Retirement Plan 353 Building Your Personal Credit Report 354 SCORE'S 5 Tips on Paying Yourself 355 9 Things to Do to Obtain a Small Business Loan 356 SCORE'S 5 Tips to Creatively Search for Funding 357 Advantages and Disadvantages of Extending 358 SCORE'S 5 Tips on Budgeting 359 Chapter 4: Small Business Banks 360 8 Ways to Find the Best Bank For You 361 SCORE'S 5 Tips for Finding and Keeping a Bank 362 SCORE'S 5 Tips on Approaching Your Bank 363 Best Bank for Entrepreneurs in Alaska 364 Best Bank for Entrepreneurs in District of Columbia 365 Best Bank for Entrepreneurs in Hawaii 366 Best Bank for Entrepreneurs in Idaho 367 Best Bank for Entrepreneurs in Maine 368 Best Bank for Entrepreneurs in New Hampshire 369 Best Bank for Entrepreneurs in Rhode Island 370 Best Banks for Entrepreneurs in Alabama 371 Best Banks for Entrepreneurs in Arizona 372 Best Banks for Entrepreneurs in Arkansas 373 Best Banks for Entrepreneurs in California 374 Best Banks for Entrepreneurs in Colorado 375 Best Banks for Entrepreneurs in Connecticut 376 Best Banks for Entrepreneurs in Delaware 377 Best Banks for Entrepreneurs in Florida 378 Best Banks for Entrepreneurs in Georgia 379 Best Banks for Entrepreneurs in Illinois 380 Best Banks for Entrepreneurs in Indiana 381 Best Banks for Entrepreneurs in Iowa 382 Best Banks for Entrepreneurs in Kansas 383 Best Banks for Entrepreneurs in Kentucky 384 Best Banks for Entrepreneurs in Louisiana 385 Best Banks for Entrepreneurs in Maryland 386 Best Banks for Entrepreneurs in Maryland 387 Best Banks for Entrepreneurs in Michigan 388 Best Banks for Entrepreneurs in Minnesota 389 Best Banks for Entrepreneurs in Mississippi 390 Best Banks for Entrepreneurs in Mississippi 391 Best Banks for Entrepreneurs in Nebraska 392 Best Banks for Entrepreneurs in Nevada 393 Best Banks for Entrepreneurs in New Jersey 394 Best Banks for Entrepreneurs in New Mexico 395 Best Banks for Entrepreneurs in New York 396 Best Banks for Entrepreneurs in North Carolina 397 Best Banks for Entrepreneurs in North Dakota 398 Best Banks for Entrepreneurs in Ohio 399 Best Banks for Entrepreneurs in Oklahoma 400 Best Banks for Entrepreneurs in Oregon 401 Best Banks for Entrepreneurs in Pennsylvania 402 Best Banks for Entrepreneurs in South Carolina 403 Best Banks for Entrepreneurs in South Dakota 404 Best Banks for Entrepreneurs in Tennessee 405 Best Banks for Entrepreneurs in Texas 406 Best Banks for Entrepreneurs in Utah 407 Best Banks for Entrepreneurs in Vermont 408 Best Banks for Entrepreneurs in Virginia 409 Best Banks for Entrepreneurs in Washington 410 Best Banks for Entrepreneurs in West Virginia 411 Best Banks for Entrepreneurs in Wisconsin 412 Best Banks for Entrepreneurs in Wyoming 413 Chapter 5 Finding the Venture Capital Firms 414 Great Big List of Venture Capital Firms 415 Top Venture Capital Firms for Early-Stage Companies 448 Top Venture Capital Firms for Late-Stage Companies 453 Questions to Test Your Eligibility for Venture Capital 455 SCORE'S 5 Tips on Finding Angel Investors and Venture Capitalists 456 Chapter 6: Different Sources of Funding 457 Advice on Accepting Credit Cards 458 U.S. Federal Grant Web-Sites 459 SCORE'S 5 Tips on Factoring 462 SCORE'S 5 Tips on Financial Packages 463 SCORE'S 5 Tips on State and Local Funding 464 List of Additional Sources of Capital 465 Finding Money to Fund Your Venture 466 Types of SBA Loans 467 List of Other Loan Programs SBA Offers 468 List of Things To Use as Collateral to Secure a Loan 469 Government Agencies Offering Financing to Small Businesses 470 SECTION: 5 Organizing Your Business 471 Chapter 1: Filing Your Taxes 471 Common Overlooked Deductions 472 List of Contributions You Can Deduct 473 List of Contributions You Cannot Deduct 474 SCORE'S 5 Tips on How to Start Filing Taxes Correctly 478 Tips for Taking Advantage of Tax Laws 479 10 Small Business Tax Tips 480 SCORE'S 5 Tips on Understanding Home-Office Deductions 482 Chapter: 2: Complete Guide to Office Software 483 Accounting / Financial/ Tax 484 Backup 487 Connectivity/Networking 495 Contact/CRM 498 Database 501 Desktop Publishing/Graphic Design/Image Editing 505 Office Suites 508 Presentation 510 Project Management 512 Security/System Suites 514 Web Browsers 521 Where to Find Time Clock Software 524 Chapter 3: Wireless & Handheld Business Software 525 Wireless/Handheld Software Antivirus/Backup/Security 526 Wireless/Handheld Software Communication 528 Wireless/Handheld Software Financial 532 Wireless/Handheld Software Office Applications 534 Wireless/Handheld Software Time Management 536 Chapter 4: Business Travel 540 7 Simple Ways to Maximize Tax-Deductible Travel Dollars 541 5 Online Resources to Find Legit Hotel Ratings 543 15 Great Travel Books 544 15 Ways to Tackle Your Trip Overseas 545 Great Places to Dine Solo 553 Best Nationally-Ranked Cheap Places to Eat 554 Online Flight Booking Agencies 556 Entrepreneur.com's List of Car Rentals 558 15 Low Cost Car Rental Websites 559 How to Watch Out For Hidden Car Rental Costs 560 Entrepreneur.com's Business Travel Awards 561 Chapter 5: Managing Your Business 563 4 Book Keeping Tips 564 Smart Steps Before Hiring a Payroll Service 565 Pros and Cons of Outsourcing your Human Resources 566 10 Tips for Effective Meetings 569 Tips for Boosting Your Bottom Line 570 Tips on Writing Deadbeat Clients Off 571 Tips on How to Land New Clients Fast 573 SECTION 6 OPERATING YOUR BUSINESS 575 Chapter 1: Creating an Image 575 Tips for Creating a Positive Image 576 Tips on Choosing an Online Newsletter Provider 577 7 Tips For Publishing a Monthly Newsletter 579 Top Ways a Small Business Can Be Socially Responsible 581 Chapter 2: Supplies & Utilities 582 4 Important Qualities of an Impressive Business Card 583 Tips on Finding an Internet Service Provider (ISP) 584 Tips for Companies Looking for Uniforms 585 List of Convenient Small Packaging and Postal Services 587 Chapter 3: Human Resources 588 SCORE'S 5 Tips on How to Recruit Workers in a Tough Labor Market 589 SCORE'S 5 Tips for Training on a Budget 590 5 Differences Between Interns & Employees 591 SCORE'S 5 Tips on What Makes Online Training Valuable 592 SCORE'S 5 Tips on Ethics Training 593 Tips on Building Employee Loyalty 594 SCORE'S 5 Tips on Building a Senior Management Team 595 SCORE'S 5 Tips on Employee Performance Reviews 596 SCORE'S 5 Tips on Helping Employees Take Pride in Their Work 597 SCORE'S 5 Tips on Promoting From Within 598 How to Get Your Prospect to Accept Your Offer 599 SCORE'S 5 Tips on Where to Find Employee Training 600 SCORE'S 5 Tips on Employee Orientation 601 SCORE'S 5 Tips on Where to Publicize for New Hires 602 SCORE'S 5 Tips for Developing Employees 603 How to Evaluate Temporary Personnel Services 604 Pros and Cons of Employee Leasing 605 SCORE'S Venture 5 Tips to Get Great Talent for Less Money 606 SCORE'S 5 Tips for Getting the Most Out of Training 607 SCORE'S 5 Tips on Where to Go to Gain Referrals 608 Chapter 4: Hiring & Firing Employees 609 Advice on Finding Top-Quality Employees 610 SCORE'S 5 Tips on Hiring Immigrants 611 SCORE'S 5 Tips on Hiring Quality and Reliable People 612 SCORE'S 5 Tips in Hiring Smart 613 Most Common Illegal Questions Asked When Interviewing 614 Tips for Hiring Your First Employee 615 SCORE'S 5 Tips on Developing an Employee Handbook 616 Tips for Hiring Your Sales Force 617 Tips on When It Is the Right Time to Hire 619 Alternatives to Hiring Your First Employee 620 4 Questions When Interviewing Your Employees 621 Should You Hire Your Family Members? 622 Chapter 5: Watching Your Costs 623 4 Cost-Saving Tips 624 Tips for Minimizing Your Energy Costs 625 Tips for Keeping Your Travel Expenses in Line 626 More Cost-Saving Tips for the Road Warrior 627 Smart Postal Pointers 628 Ways to Minimize Your Printing Expenses 629 Smart Bootstrapping Tips 630 Free Public Relation Strategies 631 Low-Cost Advertising Strategies 632 7 Low-Cost Ways to Reward Your Employees 633 Tips for Maintaining Your Utility Bills 634 Chapter 6 : Etiquette 635 Lunch Meeting Protocol 636 Top 10 Business Etiquette Tips 637 Get Informed About E-mail Etiquette 639 International Business Etiquette Protocols 640 Chapter 7: General Management 641 Tips for Basic E-Mail Management 642 How to Stop Reshuffling Paper 643 4 Tips for Handling Receipts 644 Using Invoices That Encourage Action 645 Tips on How to Get the Most Out of Seminars and Meetings 646 Tips on Determining Your Personal R.O.I 647 How to Form an Advisory Board 648 The 3 Things That Encourage Employee Turnover 649 How to Prevent Employee Turnover 650 10 Management Lessons from a Young Entrepreneur 651 Chapter 8: Time Management 653 10 Management Lessons from a Young Entrepreneur 654 Smart Ways to Cut Time Spent on Administrative Duties 656 Utilize your Time with Tips on How to use Filing System 657 Tips to Avoiding Procrastination 658 Chapter 9: Office & Store Management 659 SCORE'S 5 Tips on Creating an Office Where You Can Work 660 Questions to Ask Before Signing a Location Lease 661 Evaluating a Business Opportunity 662 Tips for Organizing Your Home Office 663 6 Steps to an Organized Office 664 Common Types of Business Opportunity Ventures 665 Tips for Choosing a Business Opportunity 666 Chapter 10: Employee Management 667 How to Boost Morale in the Office 668 Recommended Acts of Appreciation to Your Employees 669 SCORE'S 5 Tips on Supporting Your Sales Staff 670 SCORE'S 5 Tips on Teaching Employees to "Own" Their Work 671 SCORE'S 5 Tips for Hands-On Leadership 672 SCORE'S 5 Tips on How to Empower Your Employees 673 Tips for Employee Empowerment 674 SCORE'S 5 Tips on Effective Leadership 675 SCORE'S 5 Tips on Exemplary Leadership 676 SCORE'S 5 Tips on Cultivating Confident Employees 677 Tips for Avoiding Sexual Harassment 678 8 Ways to Charm Your Employees 679 Key Steps for Successful Delegation 681 Must-Have Skills for Leading a Sales Team 682 Chapter 11: Be Environmentally Conscious 683 Environmental Protection Agency FAQ 684 Small Business Environmental Resource Centers 685 Small Business Environmental Protection Agency FAQ 687 Tips on How to Save Water in Your Business 691 Chapter 12: Interior Design 692 Tips for Selecting Colors for Your Store & Office 693 Tips on How to Maximize Elbow Room in Your Office 694 Tips on Going From Drab To Fab 695 Office Ergonomics Checklist 696 Section 7: Protecting Your Business: Be Your Bodyguard 697 Chapter 1: Legal Protection 697 Tips for Keeping Your Legal Costs Down 698 SCORE'S 5 Tips for Employers to Implement 699 Tips for Developing a Personal Will 700 SCORE'S 5 Tips on Consumer Credit Basics 701 5 Situations When You Need To Hire an Attorney 702 Questions to Ask Before Hiring a Patent Attorney 703 Advice for When You Hire a Patent Attorney 704 SCORE'S 5 Tips on Advertising Legally 705 Tips on Consumer Protection laws 706 SCORE'S 5 Tips for When Military Duty Calls 708 SCORE'S 5 Tips for Avoiding Legal Problems 709 SCORE'S 5 Tips on How to Protect Yourself from Employee Lawsuits 710 SCORE'S 5 Tips on Resolving Disputes 711 Chapter 2: Business Insurance and Licensing 712 SCORE'S 5 Tips on How to Be Sure You're Adequately Insured 713 Tips on Assessing Your Risk Exposure 714 Different Types of Insurance for Your Business 715 Steps Before Talking to An Insurance Representative 717 Tips for Picking Your Insurance Agent 718 Tips for Keeping Business Insurance Costs Low 719 Tips for Filing an Insurance Claim 720 Tips for Good Insurance Habits 721 Tips on How Signage is Regulated 722 List of Typical Licenses 724 Chapter 3: Fraud Protection 725 Tips for Protecting Your Business from Check Fraud 726 Tips for Protecting Yourself from Phone Fraud 727 Tips on Protecting Yourself from Gift Certificate Fraud 728 Securities Exchange Commission (SEC) Warning Tips 729 Top 5 Most Common Business Scams 730 Favorite Traits of a Good Leader 733 How to Incorporate Ethics into Your Business 735 Different Types of Ethics Consulting 736 8 Rationalizations For Ethical Compromise 738 List of Ethics Resource Centers and Associations 739 Developing a Code of Ethics in Your Business 744 Chapter 5 : In Case of An Emergency 745 How to Prepare for an Emergency 746 List of Emergency Resource Centers 747 Emergency Business Survival Checklist 749 SCORE'S 5 Tips on Preparing for Disaster Recovery 751 List of State Emergency Management Phone Numbers 752 Small Business Administration Disaster Area Office Locations 756 SCORE'S 5 Tips on Exit Strategies 758 Chapter 6: Software and Internet Protection 759 5 Steps for Setting up a Spam Defense 760 8 Steps To Minimize Credit Card Fraud For Merchants 761 Tips on How to Set up a Password-Protected Site 763 Essential Computer Back-up Strategies 765 5 Things You Should Know About Security, Privacy & Encryption 766 SECTION 8: MAKE ESKIMOS BUY ICE! 767 Chapter 1: Entertaining 767 Best Power Lunch Restaurants 768 Forbes' Best Business Restaurants By Region 780 Best Business Dining By Metro City 782 Best Nationally-Ranked After-Work Bars 787 Best After-Work Bars By Metro City 789 Best Nationally-Ranked Steakhouses 803 7 Most Common Business Gift Giving Mistakes 805 8 Business Gift Giving Guidelines 806 6 Business Gift Presentation Tips 807 Top 150 U.S. Golf Courses 808 Tips on Business Entertainment Deductions 813 Chapter 2: Building Rapport 817 SCORE'S 5 Tips for Pleasing Customers 818 SCORE'S 5 Tips on Building Customer Relationships 819 SCORE'S 5 Tips on Getting to Know Your Customers 820 Tips for Building Rapport Before the Sales Presentation 821 SCORE'S 5 Tips on Good Vendor Relationships 822 Chapter 3: Making the Pitch 823 Tips for Dealing with The Skeptical Consumer 824 6 Common Sales Myths 825 Tips for Leaving Good Voicemails 826 Crafting your 15 Second Elevator Speech 827 SCORE'S 5 Tips for Finding Your First Customer 828 Hot Sales Tips & Secrets 829 Common Mistakes When Writing Pitch Letters 830 4 Tips for Winning Sales Letters 831 Tips for Becoming a Good Listener 832 Tips for Developing a Closing-The-Deal Handshake 833 25 Super Sales Secrets 834 10 Laws of Sales Success 837 Chapter 4: Improving Your Sales 839 SCORE'S 5 Tips on Superior Customer Service 840 SCORE'S 5 Tips to Make Customers Come to You 841 SCORE'S 5 Tips for Enhancing Sales 842 5 Questions to Assess Your New Prospects (RADAR) 843 SCORE'S 5 Tips on Forecasting the Future 844 Hot Tips on Getting Past "No" 845 SCORE'S 5 Tips on Educating Outside Salespeople 846 7 Steps for Generating New Opportunities 847 7 Ways to Boost Online Sales During the Holidays 848 7 Ways to Turn a Profit Online 849 Chapter 5: Sales Calls 851 Tips on How to Do Your Homework Before You Call 852 SCORE'S 5 Tips on Ways to Sell Your Products or Services 853 Tips on Using the National "Do Not Call" Registry 854 Advice for Improving Cold Calls 856 Tips on Conquering Your Fear of Cold-Calling 857 SCORE'S 5 Tips for Great Telephone Customer Service 858 Advice on Sales Pitching & Active Listening 859 Chapter 6: Sales Presentations & Meetings 860 Recommended PowerPoint Tips and Techniques 861 10 Reasons to Plan a Business Event 862 Choosing Your Words During a Presentation 863 6 Tips for Your Sales Presentations 864 Tips to Make Great Presentation Materials 865 Tips for Preparing a Meeting with Prospective Clients 866 15 Tips for Becoming a Great Speaker 867 Tips of Running Sales Meetings 869 Tips for Conquering Your Fear of Public Speaking 870 Tips for Preparing for Radio & TV 871 Tips for an Effective Speaking Voice 872 Chapter 7: Closing the Deal 873 3 Tips for Selling Retail 874 3 Tips for Selling B2B 875 3 Tips for Selling Wholesale 876 SCORE'S 5 Tips for Building Your Referral Business 877 5 Tips for Business-to-Business Selling 878 3 Tips for Selling Technology 879 3 Tips for Selling Solutions 880 5 Strategies for Closing a Large Deal 882 SECTION 9: MARKETING & ADVERTISING 883 Chapter 1: Effective Advertising Technques For Your Business 883 How to Test Your Sales Materials 884 SCORE'S 5 Tips on Advertising Basics 885 SCORE'S 5 Tips on How to Advertise, Cheap! 886 SCORE'S 5 Tips on Good Business Signage 887 Tips When Choosing a Slogan 888 Tips for When Your Ads Falls Flat 889 10 Direct Mail Secrets 890 Top 10 Things You Need to Know When Working With a Designer 892 Top 10 Things to Look for When Choosing a Web Developer 894 Top Tips To Know Before Going to a Web Developer 897 4 Tips to Make Your Ads Stick! 899 5 Tips for Writing Ads That Build Your Brand 900 Great Tips for Creating a Headline 901 10 Tips to Get the Clicks 902 Top 12 Advertising Mistakes to Avoid 904 9 Questions to Answer Before Having a Successful Advertising Plan 906 Advice on Using Third Party Advertisements 908 3 Questions for Advertising Effectiveness 909 5 Cardinal Rules of Logo Design 910 3 Tips for a Radio Campaign 911 4 Tips for Cable TV Advertising 912 Important Aspects to Consider Before Becoming a Sponsor 913 3 Simple Rules When Picking Magazines for Advertising 914 4 Choices to Make When Selecting Magazines for Advertising 915 Top 12 Advertising Mistakes to Avoid 916 9 Tips for Getting the Most Out of Exhibiting at Trade Shows 918 7 Ways to Attract Transactional Customers 920 Types of Advertising Media 921 Chapter 2: Improving Your Marketing 922 10 Design Disasters for Marketing Materials 923 6 Ways to Make Time for Marketing 924 38 Advertising Businesses You Can Start 925 Great Tips for Direct Marketing Success 928 6 Tips to Boost Your Marketing Strategies 929 17 Practical No-Cost Promotions 930 4 Steps to Making Money in Mail Ordering 932 7 Ps of Marketing 933 3 Rules for Niche Marketing 934 3 Marketing Mistakes to Avoid 935 Tips for Successful Mail Ordering 936 Tips for Proper Marketing Timing 937 SCORE'S 5 Tips for Low-Cost Marketing 938 5 Cheap Ways to Market Your Small Business 939 Top 9 Ways to Give Yourself the Technology Edge 941 8 More Marketing Mistakes to Avoid 942 Tips for Using Coupons as a Marketing Tool 943 Tips for Giving Free Gifts 944 Advice Tips on Using Civic Marketing 945 SCORE'S 5 Tips for Sprucing Up a Tired Image 946 Advice for Launching Your Email Campaign 947 Chapter 3: Mailing Lists 948 7 Steps to a Direct Mail Campaign 949 Direct-mail Tips to Increase Response Rate 951 Recommendations on Mailing List Databases 952 Secrets to Boosting your Direct Mail's Effectiveness 953 Top Mailing List Hosts and Solution Centers 954 Chapter 4: Develop an Online Presence 956 Ways to Make Your Website Globally Friendly 957 4 Fatal Web Website Design Mistakes 958 Top 10 Things Customers Look For on Your Website 959 12 Ways to Increase Online Sales 960 Top 10 Things for Search Engine Optimization 965 Top 4 Paid Online Advertising Techniques 967 10 Tips to Improve Online Survey Response 969 Advice for Launching Your Email Campaign 971 Tips for Effective Emails 972 8 Common Misconceptions About Business Websites 973 Tips on Avoiding Legal Issues for Your Website 974 Tips to Help You with Pay-Per-Click Advertising 975 51 Secrets to eBay Success 977 Chapter 5: Targeting Your Market 983 5 Steps to a Simple Marketing Plan 984 Is Your Problem Client Worth Keeping? 985 Tips for Attending Trade Shows 986 4 Fresh Ways to Target Your Market 987 Chapter 6: Public Relations 988 Smart Publicity Pointers on a Budget 989 Secrets to Putting Together Media Kits 990 SCORE'S 5 Tips on Establishing a Presence in Your Community 991 Tips for the Holiday Season & the Entrepreneur 992 30 Reasons to Write a Press Release 993 SCORE'S 5 Tips on an Effective News Releases 994 Tips on Choosing an Appropriate PR Firm for Your Business 995 10 Differences Between Advertising and Public Relations 997 8 Secrets For Powerful Press Releases 1000 7 Free Types of PR Avenues 1002 5 Ways to Promote Your Business Beyond Press Releases 1004 How a Press Release Gets You Free Publicity 1005 SCORE'S 5 Tips on Using PR to Your Advantage 1007 6 Steps to Winning Publicity 1008 SCORE'S 5 Tips on Hiring a Public Relations Firm 1009 SECTION 10: PRODUCT & SERVICE MANAGEMENT 1010 Chapter 1: Testing Your Product 1010 5 Key Criteria for New Products Before Going to Market 1011 New Product Expectations of a Manufacturer 1012 New Product Expectations of Distributor 1013 Chapter 2: Inventory 1014 Tactics to Drive Sales Before Having Product Inventory 1015 Tips on How to Manage Your Inventory System 1016 Tips on How to Value Your Inventory 1018 Tips on Keeping Up with Inventory on eBay 1019 Chapter: 3 Pricing Your Product & Service 1021 Tips for Setting Your Price 1022 The 3 Steps for Determining Price 1023 Market Planning Checklist 1024 Tips for When You're Raising Prices 1025 4 Different Pricing Methods 1026 SECTION 11: GROWING YOUR BUSINESS: MAKING IT BIGGER AND BETTER 1027 Chapter 1: Networking 1027 Top Ways to Improve Your Networking Skills 1028 Tips on Effective Networking 1029 4 More Networking Tips 1030 Tips for Getting Over Your Networking Shyness 1031 Golden Rules for Networking 1032 7 Relationship-Building Strategies for Your Business 1033 10 Commandments of Networking 1034 Tips on How to Remember People's Names 1035 5 Ways to Encourage Your Employees to Network 1037 Chapter 2: Staple Yourself to an Order: Teamwork6 Ways Others Can Promote Your Business 1038 6 Ways Others Can Promote Your Business 1039 10 Ways to Make You a Hands-On Leader With Your Sales Force 1040 Tips that Make Your Team Work 1041 Here is some advice from 6 pros: 1041 Real Tools for Virtual Teams 1044 Being on a Team Pros and Cons 1046 Chapter 3: Hitting that Growth Point 1047 Is Your Current Location Too Small? 1048 4 Point Test: Time for a Second Location? 1049 Tips for Teaming Up with a Corporate Giant 1050 SCORE'S 5 Tips on Preparing for Change 1051 Favorite Mergers and Acquisitions Resources and Newsletters 1052 Why Mergers and Acquisitions Can Fail 1054 Tips on Reverse Mergers 1056 Steps To Take if Interested in a Reverse a Merger 1057 Chapter 4: Negociating 1059 SCORE'S 5 Tips on Obtaining a Lease 1060 Tips on Negotiating in Asia 1061 Tips for Winning Negotiations 1062 Tips to Sharpen Your Negotiating Aptitude 1063 Chapter 5: Going Global 1064 Dos & Don'ts When Finding a Global Partner 1065 4 Most Common Exporting Mistakes 1066 20 Factors to Consider Before Going Global 1067 Tips for Before You Go Global 1069 Tips to Avoid Common Global Partnership Meeting Mistakes 1070 Tips on Expanding the Family Business Overseas 1071 Becoming an Entrepreneurs in China Checklist 1073 Chapter 6: Finances 1074 Common Financial Mistakes Entrepreneurs Make During Growth 1075 Avoiding the Cash Flow Drought 1076 Advice on Debt Collection Protection 1077 Tips for Boosting Your Cash Flow 1078 SCORE'S 5 Tips for Successful Debt Collections 1080 7 Cash Flow Secrets Your Accountant Never Told You 1081 SCORE'S 5 Tips on Conserving Capital 1083 Chapter 7: Growing Pains 1084 4 Smart Ways to Grow Your Business 1085 SCORE'S 5 Tips to Help You Prepare for Growth Spurts 1086 Tips for Building to Last 1087 4 Tips for Turning Criticism into Praise 1088 SCORE'S 5 Tips on How to Create an Innovative Environment 1089 Tips for Creating a Job Training Program 1090 Tips for Using Big-Company Strategies 1091 5 Tips for Listening to Criticism with an Objective Ear 1092 SECTION 12: TRANSITIONING YOUR BUSINESS: FROM GOOD TO GREAT 1093 Chapter 1: Enterpreneurs Attract Good Luck 1093 5 Tips in Deciding If It's the Right Time to Start Your Business 1094 How to Use Your Subconscious Mind 1095 List of EQ Factors That Compliment Entrepreneurship 1096 Chapter 2: Family Business and The Succession Plan 1098 SCORE'S 5 Tips on Avoiding Conflicts of Interest 1100 7 Development Stages of Succession 1101 Where to Seek Counsel for Your Family Business 1102 Tips on How to Decide Who Gets The Family Business 1110 Strategic Planning Steps for the Family Business Succession 1111 Tips on Choosing an Advisor For Your Family Business 1112 Tips on Managing Employees That Happen to Be Family 1113 Tips on Preventing Feuds in the Family Business 1114 Tips on How to Resolve Feud in the Family Business 1116 5 Tips to Consider Before Bringing in Your Spouse to the Business 1117 SECTION 13: BUYING OR SELLING YOUR BUSINESS: BE AN EXPERT 1118 Chapter 1: Selling Your Business 1118 6 People Who Must Be at The Negotiating Table 1119 Tips on Selecting a Business Broker 1120 10 Steps to Take While Preparing to Sell your Business 1121 Chapter 2: Buying a Business 1122 Pros & Cons When Buying a Business 1123 Buying a Business Checklist 1124 Advice on Financing a Purchase of an Existing Business 1126 10 Commandments of a Good Business to Buy 1127 4 Things to Consider Before Buying a Business 1129 SECTION 14: STAYING COMPETITIVE 1130 Chapter 1: Technology 1130 Top 10 Business Technology Tips 1131 Tips on When to Outsource Technology 1133 Tips for Entrepreneurs Who Aren't Tech Savvy 1135 SCORE'S 5 Tips on Technology Planning 1137 SCORE'S 5 Tips on How to Get Closer to Customers With Technology 1138 Chapter 2: Stay a Step Ahead of Your Competition 1139 10 Questions to Ask Yourself About Your Competitor 1140 Tips for Creating a Board of Advisors 1141 25 Ways to Innovate Your Business 1142 Tips for Researching the Competition 1145 How to Use the VISPAC Method to Exceed Expectations 1146 7 Steps to Leaving Your Competition in the Dust 1147 7 Ways to Research Your Competitors 1148 Chapter 3: Customer Satisfacton & Retention 1149 10 Smart Ways to Keep Your Customers 1150 9 Tools for Building Customer Loyalty 1151 How to Keep Apathy from Costing You Clients 1152 6 Tips for Customer Satisfaction 1153 6 Tips for Customer Satisfaction 1154 Smart Tips to Increase Customer Satisfaction 1155 Tips on How to Get Corporate and Government Clients 1156 SECTION 15: PERSONAL 1157 Chapter 1: Taking Care of Yourself 1157 Tips for When You're Losing Your Enthusiasm 1158 5 Tips for Keeping Your Job from Making You Fat 1159 Tips for Long-Hours of Work on the Computer 1160 SCORE'S 5 Tips on How to Stop the Work Pile-Up 1161 SCORE'S 5 Tips for Renewing Yourself as a Leader 1162 Tips for Making the Most of Your Time 1163 Tips to Rekindling the Entrepreneurial Fire 1164 SCORE'S 5 Tips on How to Be More Efficient 1165 SCORE'S 5 Tips on Managing Yourself 1166 Tips for Sticking to Your Fitness Goals When Traveling 1167 Memory-Enhancing Techniques 1168 SCORE'S 5 Tips on Knowing When You're Getting Stale 1169 SECTION 16: TOP SMALL BUSINESSES 1170 Chapter 1: Top Businesses to Start 1170 Top 10 Franchises in 2005 1171 Top 9 Senior Businesses to Start 1179 Top Teen Businesses to Start 1180 Top 45 Pet-Related Businesses You Can Start 1181 Top 13 Businesses to Start 1185 Top 20 Part-Time Businesses to Start 1186 Top 5 Home Based Businesses 1187 Top 10 Global Franchises 1188 2005 Hot 100 Fastest Growing Businesses in America 1196 Franchising: Is it For You? 1218 Chapter 1: Finding the Best 1218 Top 50 New Franchises for 2005 1219 Top 200 Global Franchises 1226 Top 5 Characteristics of Successful Franchisees 1268 Top Fastest Growing Franchises in 2005 1269 Chapter 2: Franchising Advice & Help 1277 The 6 Steps to Franchising 1278 List of Top Franchise Attorneys 1280 Tips on How Fast Should You Grow 1286 Top 10 Money Questions to Ask Before Buying a Franchise 1288 Negotiating Your Franchise Agreement 1290 Questions to Ask Yourself Before Approaching a Franchisor 1291 Questions to Ask Yourself as a Perspective Franchisee 1292 Checklist for Interviewing Existing Franchisees 1294 10 Warning Signs to Spot a Franchise Scam 1296 List of Things to Include in the Uniform Franchising Offering Circular 1298 The Pros & Cons of Buying into a Franchise 1299 5 Questions Not Answered in the Uniform Franchise Offering Circular 1300 List of Franchising Resources 1301 Franchisee Bill of Rights 1302 Tips for Buying a Foreign- Based Franchise 1303 Chapter 3: Looking for a Low-Cost Franchise? 1304 Top 10 Low-Cost Franchises 1305 Low-Cost Automotive Franchises to Buy 1312 Low-Cost Business Services Franchises 1317 Low-Cost Children's Businesses Franchises 1325 Low-Cost Financial Service Franchises 1333 Low-Cost Food Business Franchises 1338 Low-Cost Home Improvement Franchises 1341 Low-Cost Maintenance Franchises 1349 Low-Cost Personal Care Franchises 1379 Low-Cost Recreation Franchises 1382 Low-Cost Service Franchises 1385 Home Based: Working From Home 1402 Chapter 1: Home-Based Business Resources 1402 Tips For Shipping From Home 1403 Hiring Employees for Your Home-Based Business 1405 Time Management Tips for Home-Based Businesses 1407 Should You Tell Your Clients You Work from Home? 1408 Tips for Protecting Your Home-Based Business 1409 Advice for Home-Based Businesses & Natural Disasters 1410 Tips for Beating the "Home-Based Blues" 1411 Tips for Running a Home-Based Business with Kids 1412 Home Based Business Associations & Books 1413 Advice from Successful Home-Based Business Owners 1414 Tips for Space Utilization at Your Home Office 1415 Recommendations for Balancing Your Business & Family 1416 Tips for Maintaining the Balance Between Work & Business 1417 Tips for Staying in Touch with the Office While Traveling 1418 Business License and Permit for a Home Based Business 1419 Advice for Running Two Businesses Out of a Home Office 1422 Owning and Operating an E-Commerce Business 1423 Chapter 1: Accepting Payment 1423 10 Ways to Prevent Online E-Commerce Fraud 1424 12 Potential Signs of Online Payment Fraud 1426 4 Sites to Help You Avoid Scams & Fraud 1427 8 Safeguards Against Fraud 1428 9 Ways to Protect Against Payment Fraud 1429 List of Where to Report Fraud 1432 7 Things You Need to Know About Merchant Accounts 1435 8 Service Charges Related to Merchant Accounts 1437 4 Popular Payment Gateways 1438 3 Services That Act As Both Payment Gateway and Merchant Account 1439 10 Tips to Minimize Shopping Cart Abandonment 1440 3 Providers of Custom Shopping Carts 1442 Another Listing of ASP Shopping Carts 1443 Another Listing of PHP Shopping Cart Scripts 1445 Listing of Hosted Shopping Cart Systems 1448 Another Listing of Perl/CGI Shopping Carts 1451 The Benefits of a Custom Developed Shopping Cart System 1453 The Benefits of a Vendor Built Shopping Cart System 1454 3 Sites Related to Accepting Payments Online 1455 11 Attributes of Effective Accounting Software for Large Retailers 1456 The Process of Online Sales Using Credit Cards 1457 7 Ways a Credit Card Chargeback Can Occur 1458 Custom Credit Card Processing Services 1460 Top 7 Accounting Software Packages 1461 Chapter 2: Building the Site 1462 4 Tips On Selecting a Domain Name 1463 11 Steps to Registering a Domain Name 1465 Here's How: 1465 Top 10 Cheap Domain Name Registrars 1466 8 Quick Tips to Choosing a Domain Name 1467 Top 7 Steps to Domain Name Success 1469 3 Directories of Freelance Programmers 1470 7 Must-Have Scripts In Hosted E-Commerce Systems 1471 10 Tips for Good Web Writing 1473 Questions to Ask When Building Your E-Commerce Website 1474 SCORE'S 5 Tips to See If Your Website Is Up to Snuff 1475 7 Suggestions for an I-Mom Friendly Web Site 1476 11 Site Design Tips for Businesses 1478 The 4 Advantages of the Drop Shipping Model Over Wholesale Model 1481 6 Questions to Ask a Drop Shipping Partner 1482 4 Common Drop Shipping Problems and Solutions 1483 The Process of Drop Shipping 1485 Chapter 3: Marketing and Promotions 1486 3 Elements That Can Disrupt Search Engine Indexing 1487 5 Free Ways to Increase Traffic To Your Online Store 1488 SCORE'S 5 Tips for Getting Noticed Online 1490 10 Tips to Increase Your Sales 1491 10 More Ways to Increase Your Sales 1493 4 Easy Ways to Boost Your Sales 1495 10 Power-Packed Ways to Spark Your Sales 1497 Search Engine Result Relationships 1498 SCORE'S 5 Tips for Marketing Your Website 1500 Chapter 4: Additional Resources 1501 3 Places to Save Money on your E-Commerce Site 1502 SCORE'S 5 Tips for Ensuring Your Customers' Privacy 1504 SCORE'S 5 Tips for Managing Virtual Relationships 1505 SCORE'S 5 Tips on Electronic Contracts 1506 SCORE'S 5 Tips on Running a Website 1507 10 Factors That Make People Buy Online 1508 Affiliate Program Glossary 1511 5 Powerful Ways to Make Money Online with a Web Site 1516 SCORE'S 5 Tips for Improving Your Website 1517 SCORE'S 5 Tips for Taking Your Small Business Online 1518 SCORE'S 5 Tips on Meeting the Demand for Speed 1519 7 Ways to Increase Your Affiliate Commissions 1520 12 Powerful Ways to Use Autoresponders 1521 Global E-Commerce Resource Listing 1523 Owning and Operating an Automotive Business 1524 Chapter 1: How to Run Your Dealerships 1524 4 Automotive Investment Principles 1525 Advantages & Disadvantages of Retailing with a Dealer's License 1527 15 Steps to Successful Auto Brokering 1528 List of Dealership Licensing Requirements By State 1529 10 Commandments to Success in the Car Business 1544 Top 10 Reasons Why Car Dealerships Need Newsletters 1545 Chapter 2: Considerations If You Are Opening a Detailing Business 1547 6 Things It Takes to Start-up a Detail Business 1548 Finding Customers for Your Detail Business 1550 List of Basic Detailing Services 1551 List of Add-On Detailing Services 1552 Tips for Hiring and Managing a Pit Crew 1553 Power Tools and Accessories Needed for Running a Detail Shop 1554 Best Locations for Setting up an Automotive Detail Shop 1555 Top 6 Considerations When Obtaining Warehouse Space 1556 Chapter 3: Specific Car Wash Business Tips 1557 Types of Car Washes and Considerations and Their Niches 1558 Recommended Car Wash Equipment Checklist 1559 Market Research Checklist for a Car Wash Business 1560 U.S. Car Wash Associations 1561 Chapter 4: Operating a Repair Shop 1562 15 Required Components of a Repair Estimate 1563 6 Requirements of a Repair Invoice 1564 3 Legal Requirements for Repair Shops 1565 Chapter 5: List of Useful Automotive Resources and Information 1566 List of Automobile Producers in U.S. 1567 Automotive Car, Truck and Motorcycle Technical Trade Training Schools 1569 Automotive Franchise Opportunities 1571 15 Automotive Industry Publications 1573 Top 75 Motor Vehicle and Car Body Manufacturers 1575 Owning and Operating a Manufacturing Business 1577 Chapter 1: Research and Development 1577 3 Resources for Searching Inventions & Patents 1578 6 Points of Good Product Design 1579 20 Tips & Tricks Concerning Inventions 1580 Top 7 Strategies To Set (and Get) The Right Prices 1581 Top 7 Ways To Invent Something New In Your Field 1584 2 Resources for Product Design 1585 5 Steps to Turning Your Idea Into a Product 1586 10 Objectives to Rate Your Product Idea 1589 The Steps of Inventing 1590 Top 7 Ways To Get New Product Ideas 1592 Chapter 2: Using Computer Aided Design 1593 5 Reasons People Start Using Computer-Aided Design (CAD) 1594 7 Tips for CAD Managers 1595 6 Points to Choosing the Right CAD System 1597 Capabilities of Modern CAD Systems 1599 Chapter 3: Procurement and Chain Supply 1600 3 Steps to Optimizing the Supply Chain 1601 Key Concepts of Lean Procurement 1603 5 Steps to an e-Synchronized Supply Chain 1604 Change is Good: A Step-By-Step Path to Best Practices 1606 4 Best Practices in Lean Procurement 1610 5 Components of Supply Chain Management 1611 Procurement in 7 Steps 1612 10 Steps to Supply Chain Success 1613 Chapter 4: Understanding Manufacturing Costs 1615 3 Types of Manufacturing Costs 1616 7 Key Points for Estimating Manufacturing Costs 1617 The Hidden Costs In Management Software 1618 Information Needed for Manufacturing Cost Estimates 1624 5 Key Ways Supplier Collaboration Solutions Can Help You Reduce Supply Chain Costs 1626 10 Key Ways "Going Paperless" With Your Manufacturing Operations will Drive Immediate Cost Reduction 1631 Manufacturing Tax Tips 1637 Chapter 5: Patents and Licensing10 Costs Involved in Patents 1640 10 Costs Involved in Patents 1641 SCORE'S 10 Steps to Protect Your Great Idea 1642 Principles of a Patent License Agreement 1643 10 Points to Consider When Conducting a Patent Search 1647 Listing of Things That Qualify for Patent Protection 1655 10 Make-or-Break Points in Any Licensing Agreement 1656 Chapter 6: Production 1660 7 Types of Waste in Manufacturing 1661 10 Ways to Improve Your Manufacturing Productivity 1665 10 Steps to Six Sigma Quality Manufacturing 1666 Chapter 7: Distribution 1668 6 Export Labeling Tips 1669 10 Tips for Successful Exporters 1671 15 Key Factors That Impact Your Distribution Network Effectiveness 1673 http://www.tompkinsinc.com/publications/competitive_edge/articles/07- 04-Distribution_Networks.asp 1677 7 Ways to Customize & Reduce the Cost of Your Distribution Network 1678 12 Tips for Starting an Import/Export Business 1681 Chapter 8: Associations, Trade Organizations, Magazines 1683 Recommended CAD Magazines 1684 Listing of Manufacturing Trade Magazines 1685 Manufacturing, Training & Development Companies 1686 Supply Chain Trade Organizations 1687 List of CAD Associations 1689 List of Manufacturing Associations 1690 Purchasing, Distributing, and Supply Associations 1691 Chapter 9: Additional Resources 1692 10 Steps to Turn Your Ideas Into Wealth 1693 Top 10 To-Do's for Mid-Market Manufacturers Managing Supply 1694 6 Objectives of "Just In Time" Manufacturing 1697 Top 7 Ways To Successfully Sabotage That Great Idea Of Yours 1699 The Critical Factors Before Upgrading Your Warehouse Management System 1701 7 Ways to Immediately Increase Order Fulfillment Speed 1704 7 Ways to Boost Order Accuracy to Near- Perfect Levels 1706 62 Manufacturing Businesses You Can Start 1709 Owning and Operating a Health & Wellness Facility 1714 Chapter 1: Getting Started in the Health and Wellness Industry 1714 List of Different Health & Business Sectors 1715 List of Websites for Common Questions for the Entrepreneur 1717 2 Quick Resources For The Health and Wellness Entrepreneur 1718 List of Online H & W Small Business Resources 1719 Chapter 2: Health and Wellness Ideas 1721 Top Twelve Health Tips to Recommend to Men 1722 Top 10 Health Tips to Recommend to Women 1723 Important Nutrition Links 1724 Resources to Rid Substance Abuse and Addiction 1725 List of Healthcare Categories 1727 Where to go to Learn more About Entrepreneurship in Medicine 1728 Physical and Mental Health Wellness 1730 Chapter 3: Emerging Trends - What's Hot Today in Health & Wellness 1731 37 Health Businesses You Can Start 1732 List Of Alternative Approaches To Mental Health Care 1735 Entrepreneur.Com's Franchises in the Health and Personal Care Business 1736 39 Sport and Fitness Businesses You Can Start 1741 Chapter 4: A Look Into the Personal Training Business 1745 List of 12 Barriers You Can Expect Clients To Have 1746 Marketing Your Business 1747 Critical Documents You Must Have on Your Client 1748 Tips on Keeping Your Clients Motivated 1749 Some Services that Personal Trainers Offer 1750 List of Necessary Permits and Licenses 1751 Books for the Personal Trainer 1752 9 Sample Questions the Clients May Have Before they Choose You as Their Trainer 1753 Chapter 5: Certifications, Licenses, Permits and Insurances 1754 List of Health & Wellness Relevant Government Websites 1755 Tips on Evaluating Certification Programs 1757 Personal Training Schools and Certifications 1758 Chapter 6: Networking in the Health and Wellness Industry 1760 List of Conferences, Workshops & Networks to Join 1761 Associations In the Health and Wellness Industry 1765 Chapter 7: Magazines, Books and Articles 1768 List Of Relevant Health & Wellness Articles and Magazines 1769 5 Health and Wellness Books to Reference 1771 8 Health & Wellness Books to Buy 1772 Top 5 Books About Children's Health and Wellness 1774 Top 5 Women's Health and Fitness Magazines 1775 Top 6 Magazines and Books for Men 1776 Chapter 8: More Important Lists to Check Before You Start Your Business 1778 6 Tips to Check if the Source is Valid 1779 Health Care Specific Software 1780 112 Consultants for Your Health & Wellness Business 1782 List of Medical Billing Services 1795 Owning and Operating a Retail Business 1826 Chapter 1: Is Retail for Me? 1826 5 Personality Questions Retailers Must Honestly Ask Themselves 1827 14 Questions to Measure You RQ (Retail Quotients) 1828 15 Questions to Ask Yourself In Deciding To Buy Or Start Your Own Retail Business 1829 The 5 Things Retail Experts Say New Merchants Should Prepare For 1830 The 7 Most Common Physical Store Categories 1831 Top 10 Causes of Retail Failure 1832 Chapter 2: Retail Finances and Financial Facts 1833 The 5 Highest Yielding Retail Businesses 1834 17 Common Retail Business and Their Average Start-up Costs 1835 9 Unforeseen Expenses That Can Throw Off a Retail Stores Start-Up Projections 1836 Advice on Point-Of-Sale (POS) Computer Expenses 1837 The Average Gross Retail For 20 Common Retail Businesses 1838 Chapter 3: The Importance of Retail Locations 1839 16 Questions To Ask Yourself to Help You Choose The Right Real Estate 1840 6 Key Points to Take into Consideration When Choosing a City 1841 8 Key Points To Take Into Consideration In Choosing The Location Within a City to Open Your Retail Business 1842 5 Key Points to Research When Choosing Your Retail Stores Exact Location 1843 3 Zoning Questions to Ask Yourself Before Committing to a Location 1844 Chapter 4: Layout Considerations for Successful Stores 1845 13 Important Factors to Take Into Consideration When Designing Your Store 1846 The 7 Principles of Retail Space Allocation 1847 7 Ways To Improve Your Retail Environment 1848 The 5 Major Questions To Ask Yourself When Evaluating Your Floor Plan 1849 20 Fail Proof Fixtures 1850 Chapter 5: Pricing Your Products Just Right 1851 The Top 10 Merchandise Pricing Factors 1852 Financial Targets to Consider When Pricing 1853 10 Pricing Considerations To Keep You Loyal to Your Brand Identity 1854 5 Tips to Increase Sales Of Your "On Sale" Items 1855 6 Ways To Learn What Your Customers Are Thinking And How to React 1856 7 Step Guide To Resist The Urge to Slash Prices To Compete 1857 Chapter 6: Retail Competition - More Than Price Wars 1858 Tips on Researching Your Competitors 1859 The 6 Types of Retailing in the Competitive Marketplace 1860 The 5 Areas of Specialization That Can Make a Retailer a Contender 1861 12 Unique Retail Marketing Techniques 1862 Chapter 7: The Guts of Retail - Inventory Management 1863 5 Steps for Developing and MaintainingThe Best Possible Suppliers 1864 6 Basis to Evaluate Your Suppliers By 1865 The 5 Principles of Supplier Legal Compliance 1866 5 Broad Steps to Establishing Your Inventory 1867 Uncommon Inventory Checklist For All Retailers to Stock 1868 Chapter 8: Operations - Safe and Secure 1869 7 Useful Worksheets to Have Prepared Before Starting a Retail Business 1870 9 Common Operational Chores of a Retail Store Owner 1871 Tips on Computer Functionality in the Retail Environment 1872 6 Factors to Consider When Staffing Your Retail Store 1873 The Employee Bible 1874 7 Questions to Consider in Maintaining Store Safety 1875 7 Simple Precautions to Take to Discourage Shoplifting 1876 The 5 Most Common Forms of Employee Theft 1877 Chapter 9: Helpful Retail Resources 1878 9 National Trade Associations to Look Into 1879 List of Large Fixture Suppliers 1881 41 Clothing Businesses You Can Start 1882 Major US Merchandise Marts 1885 Recommended Books, Start-up Guides, and Magazines 1886 Tips and Guidance on the Real Estate Industry 1888 Chapter 1: Terms and Fundamentals 1888 Glossary of Real Estate Terms 1889 4 Types of Legal Descriptions Used in Real Estate 1896 Description by Metes and Bounds 1896 Description by Government Land Survey 1896 Description by Lots and Block 1896 Description by Monuments 1897 16 Common Questions on Hard Money Loans vs. Conventional Loans 1898 5 Fundamental Secrets to Surviving a Real Estate Downturn 1901 5 Tips for Finding Great Real Estate Deals 1903 10 Tips to Protect Yourself from Real Estate Fraud 1904 33 Real Estate Businesses You Can Start 1905 Top Real Estate Organizations 1908 Chapter 2: Investing Advice 1910 90 Days to Real Estate Success: A Week-by-Week Guide 1911 5 Tips for Successful Real Estate Investment 1914 10 Important Tips to Successful Real Estate Investing 1916 12 Common Mistakes Made By Novice Investors 1918 10 Basic Ways to Profit in Real Estate 1920 5 Tips for Novice Investors & Real Estate Investment Clubs 1922 Chapter 3: Successful Buying & Selling 1925 5 Highly Recommended Real Estate Buying Strategies 1926 14 Tips to Writing Killer Postcards to Get Motivated Sellers 1928 5 Ways to Profit from Every Meeting with a Seller 1930 6 Best Ways to Beat the Stress of Buying & Selling 1931 5 Tips to Weeding Out Bad Buyers 1933 9 Common Selling Mistakes 1934 10 No Money-Down Ways to Buy Real Estate 1937 Top 10 Things to Look for in a Mortgage Broker 1938 Chapter 4: Commercial Real Estate 1939 Commercial Space Acquisition Timeline 1940 Top Commercial Real Estate Glossary 1941 Chapter 5: Inspections & Appraisals 1945 10 Most Common Problems Home Inspectors Find 1946 Recommended Home Inspection Checklist 1948 Top Facts about Appraisers and Appraisals 1954 What You'll See on a Residential Appraisal Report 1954 Residential Appraisal Methods 1954 So What Does the Appraisal Mean to You? 1955 An Appraisal Isn't a Home Inspection! 1955 If the Appraisal Comes in Low 1955 How to Deal with a Low Appraisal 1956 Chapter 6: Residential Real Estate 1958 20 Tips on Selling Your Home 1969 11 Tips on Buying a Home 1971 Chapter 7: Escrow Advice 1973 10 Tips to Prepare for a Trouble-Free Escrow 1974 Tips for Spotting Escrow Fraud 1976 8 Tips on Escrow Agreements for Protecting Your Business 1979 Tips on How Escrow Works 1981 Mortgage Escrow Account 1982 Chapter 8: Property Management Tips 1983 10 Ways to Increase Rental Property Income 1984 Top 10 Tips for Buying to Let 1985 10 Mistakes to Avoid When Hiring a Contractor 1987 Chapter 9: Short Sales Advice 1988 10 Frequently Asked Short Sale Questions 1989 7 Must-Know Secrets Before Making a Short Sale Offer 1991 Chapter 10: Foreclosure Tips 1993 5 Tips for Buying a Foreclosure Property Below Market Value 1994 4 Steps to Weed Your Foreclosure Leads 1996 10 Tips for Investing in Distressed or Foreclosed Properties 1997 6 Foreclosure Listing Websites 1999 Chapter 11: Advice for Successful Transactions 2000 Recommended Major Players for a Successful Real Estate Transaction 2001 5 Tips for Successful Negotiating in Real Estate 2002 10 Mistakes to Avoid When Analyzing a Deal 2005 9 Steps to Improve Your Closing Ratio 2007 Chapter 12: Career Advice 2010 Tips on Profitable Ways to Say No 2011 4 Tips to Be a Real Estate Paper Professional 2014 4 Benefits of Becoming a Real Estate Investment Scout 2015 THE RESTAURANT & HOSPITALITY INDUSTRY 2016 Chapter 1: Getting Started & a Look Into the Industry 2016 Top 5 Reasons Restaurateurs Can't Sleep at Night 2017 5 Recent Restaurant Industry Trends 2018 Top 5 Restaurant Start-Up Mistakes 2019 The 4 Different Types of Diners 2020 10 Quick Facts for the Restaurant industry 2021 Reasons for and Against Added Catering 2022 This Business is Not for You If. 2024 4 Steps Before Starting Your Restaurant 2025 Chapter 2: Employee Management & Human Resources 2027 5 Tips for Motivating High Paid Employees 2028 5 Tips for Motivating Low Paid Employees 2029 Back of the House- Keeping it Friendly Tips 2030 Front of the House Tips and Advice 2031 12 Places to Find Job Applicants 2032 Elements to Look for on an Application 2034 Guidelines to Termination 2035 Chapter 3: Dealing With Customer Service 2036 When to Turn Away Business 2037 Facts and Advice to Appeal to Nutrition Conscious Guests 2038 5 Ways to Make a Customer Return 2039 5 Ways To Inform The Customer Without Scaring Them 2040 9 Things a Professional Spotter Should Check 2041 Chapter 4: Restaurant Equipment & Dealing with Suppliers 2042 Catering Service Major Equipment Checklist 2043 List of Basic Start-Up Office Equipment 2044 Tips for Shopping for Vendors 2045 List of National Food and Liquor Distributors 2046 Chapter 5: Hardware and Software Programs 2050 Tips on The "Two Faced" Visa Logo 2051 Tips for Accessing Computer systems 2052 15 Restaurant and Hospitality Point of Sales Systems 2053 10 Credit Card Authorization & Hardware Supply Providers 2055 Chapter 6: Differentiators - Standing Out From the Rest 2056 Top Interior Design Tips 2057 Top Creative Logo and Menu Design Facts and Tips 2058 Production Area Efficiency Tips 2059 Basic and Essential Marketing and Public Relation Tips 2060 Tradeshow Tips 2061 Restaurant and Hospitality Marketing Companies 2062 Chapter 7: Health, Safety, Licenses, Legalities, & Regulations 2064 Advice on Health Regulation Assistance 2065 List of Professional Services a Restaurant Needs 2066 List of Licenses and Permits 2067 The Often Under-Looked Unique Requirements 2069 Insurance Advice and Options to Consider 2070 Chapter 8: Focusing on Management & Operations 2072 How to Handle an Inventory Shortage 2073 How to Reduce Food Spoilage 2074 Conserving Energy Tips 2077 Pricing Advice -Positioning Across the Spectrum 2080 Quick Restaurant Start-Up Tips 2082 Chapter 9: Miscellaneous Restaurant & Hospitality Resources 2083 Recommended Restaurant Associations, Books, and Magazines 2084 Top 20 Restaurant Sites Online 2097 Travel Online Resources and Information 2102 Top Hotel and Motel Associations 2105 Restaurant and Hospitality Schools in the Nation 2107 15 Low-Cost Restaurant Franchises to Buy 2109 33 Travel Businesses You Can Start 2111 33 Recreation Businesses You Can Start 2114 61 Food-Related Businesses You Can Start 2117 RUNNING A PROFESSIONAL SERVICE BUSINESS 2124 Owning and Operating a Financial, Accounting or Tax Services Firm 2124 Chapter 1: Professional Services Career Advice 2124 Why You Should "Go for the Gold!" and Become a CFP Certificant 2125 Should You Become a Certified Public Accountant? 2128 Chapter 2: Where to Turn When You Need to Learn 2130 List of College & University Resources 2131 Institutions to Help Pass the Certified Public Accountant Exam 2132 Institutions to Help Pass the Certified Management Accountant Exam 2133 The Alphabet Soup Of Financial Certifications 2134 Continuing Professional Education (CPE) Resources 2137 Chapter 3: Become the Best 2139 Preparing to Provide Baby Boomers with Financial Advice 2140 Tips on What People Expect When Hiring You as Their Accountant 2142 Tips on Become a Bookkeeper 2144 What your Competitors Don't Know 2145 8 Traits of the Great Traders 2147 20 Easily Overlooked Business Expenses For Accountants 2150 How to Become an Enrolled Agent for the IRS 2151 Top 10 Recommended Deductions for Your Business Clients 2153 Chapter 4: Tip to Grow Your Business 2155 Available Financial and Investing Licenses and Registrations 2156 Entrepreneur.com's Professional Service Franchises 2157 Service Ideas to Offer your Clients 2162 Chapter 5: Stay Out of Trouble 2163 Tips on How to Identify "Problem" Tax Clients 2164 Top 10 Wealth Transfer Mistakes 2167 What CPA's Need to Know Before Spending Another Dime on Advertising 2171 Top Estate Planning Mistakes for Practitioners to Avoid 2175 Chapter 6: Investing & Financial Planning Services 2177 Learning From Others' Investing Mistakes 2178 5 Common Day Trading Mistakes 2182 Chapter 6: Places to Network 2184 Recommended Accounting Associations & Organizations 2185 Recommended Tax Specific Associations & Organizations 2186 Secrets on Getting Clients & Contacts 2187 OPERATING A CONSULTING FIRM 2188 5 Things to Consider Before You Become a Consultant 2189 9 Reasons Why You Should Pitch Yourself as an Expert 2190 10 Reasons Why an Organization Wants to Hire You 2191 Recommended Books and Publications 2193 Top 20 Thriving Consulting Businesses 2194 4 Tips to Keep Consultants' Pipelines Full 2196 6 Top Tips on Business Aspects 2197 27 Top Tips about Your Clients 2198 Top 10: What to Look for in a Consultant 2201 OPERATING A MARKETING, ADVERTISING, OR PUBLIC RELATIONS FIRM 2203 List of Marketing & Advertising Franchises Available 2204 Where to Find the Latest Public Relation News & Articles 2208 List of Helpful Public Relations Resources 2209 Specialty National Public Relations Associations and Organizations 2210 Tips for Getting Publicity for your Clients 2213 Finding Clients for Your Public Relations Business 2215 5 Top Public Relations Firms 2217 Recommended Public Relations Organizations & Associations 2219
Library of Congress Subject Headings for this publication:
Small business -- United States -- Management.
New business enterprises -- United States -- Management.
Small business -- United States -- Management -- Information services -- Directories.
Entrepreneurship -- United States.
Web sites -- Directories.