Table of contents for The book of no : 250 ways to say it--and mean it--and stop people-pleasing forever / Susan Newman.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.

Author's Note: Yes, I Need This Book 
Introduction: The NO Word 
Part 1 With Friends
Who's a Friend?
When NO is Crystal Clear
Getting Personal
Buying Time
You're Invited
Out and About
In the Neighborhood
Part 2 All in the Family
Tightening Your Boundaries
Complicating Factors with Parents
Enter the In-Laws
No, Darling
With Children--Park Your Guilt
Part 3 At Work
High Performance vs. Overload
Mixing Business with Pleasure
Power Plays
Sticky Situations
Part 4 Really Difficult People
Selling You a Bill of Goods
Getting Things Done--Your Way
Conclusion: Bowing Out

Library of Congress Subject Headings for this publication:

Assertiveness (Psychology).
Interpersonal communication.
Interpersonal relations.