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[page v - Contents] Contents Figure List 000 Preface and Acknowledgments 000 PART I: THE GLOBAL CONTEXT FOR DIVERSITY MANAGEMENT 000 Chapter 1: Introduction and Conceptual Framework 000 The Challenge of Managing Diversity in a Global Context 000 Tensions Posed by Global Workforce Trends 000 Diversity and Exclusion: A Critical Workforce Problem 000 The Inclusive Workplace Model 000 Conceptual Framework and Organization of the Book 000 Summary 000 Notes 000 Chapter 2: Diversity Legislation Goes Global 000 The International Bill of Human Rights and Employment Rights 000 Importance and Influence of the Declaration of Human Rights 000 Implementation 000 Diversity-Related Employment Legislation 000 Broad Based Anti Discrimination Legislation 000 Race - South Africa 000 Gender - Japan 000 Equal remuneration -United States 000 Sexual Orientation Legislation - International 000 Anti Sexual Harassment Legislation - International 000 Practical Implications 000 Summary 000 Appendix 2.1. Universal Declaration of Human Rights 000 Appendix 2.2. Global Anti-discrimination and Equal Rights Legislation: Checklist of Protections Offered by Select Number of Countries 000 Notes 000 Chapter 3: Discrimination, Equality and Fairness in Employment 000 Discrimination and Equality in Employment 000 Theoretical Perspectives of Discrimination and Affirmative Action 000 Social Policies and Affirmative/Positive Action Programs 000 Legal Arrangements for Affirmative & Positive Action Policies 000 Principles of Affirmative Action and Positive Action Programs 000 The Public Debate over Affirmative and Positive Action Policies 000 Challenges for Business Practices 000 Notes 000 Chapter 4: Global Demographic Trends 000 Martha Farnsworth Riche and Michàl Mor Barak International Population Trends 000 Trends in the Working-Age Population 000 Migration Trends 000 National Trends 000 Gender Diversity 000 Age Diversity 000 Racial and Ethnic Diversity 000 Ability and Disability Diversity 000 Sexual Orientation Diversity 000 Summary 000 Notes 000 Chapter 5: Socio-Economic Transitions - The New Realities of the Global Workforce 000 Martha Farnsworth Riche and Michàl Mor Barak Worker Migration 000 Occupational Diversity 000 Migration of Employers 000 Implications for Diversity of Gender, Disability and Sexual Orientation 000 Educational Trends and Workforce Diversity 000 Summary 000 Notes 000 PART II: SOCIAL PSYCHOLOGICAL PERSPECTIVES OF WORKFORCE DIVERSITY 000 Chapter 6: Defining Diversity in a Global Context 000 Workforce Diversity Defined 000 (A) Narrow Category-Based Diversity Definitions 000 (B) Broad Category-Based Diversity Definitions 000 (C) Definitions Based on a Conceptual Rule 000 Toward a Global Definition of Diversity 000 Stereotypes and Prejudice 000 Dehumanization and Oppression 000 Employment-Related Discrimination 000 Summary 000 Notes 000 Chapter 7: Vive la Difference? Theoretical Perspectives on Diversity and Exclusion in the Workplace 000 Diversity and Exclusion: A Critical Workforce Problem 000 Theoretical Underpinnings of the Inclusion-Exclusion Construct 000 Research on Organizational Demography Documenting Exclusion 000 Social Psychological Theories on Diversity and Intergroup Relations 000 Social Identity Theory - Explaining Exclusion 000 Summary 000 Notes 000 Chapter 8: Culture and Communication in the Global Workplace 000 The Cultural Context for the Global Workplace 000 Cross-Cultural Communication 000 Effective Cross-Cultural Communication 000 Verbal Communication 000 Language Fluency and Cultural Fluency 000 Non-Verbal Communication 000 Cross-Cultural Communication Styles 000 Summary 000 Notes 000 Chapter 9: Interpersonal Relationships in a Global Work Context 000 Jeffery Sanchez-Burks and Michàl E. Mor Barak Cultural Styles and Relational Schemas 000 Diversity in Interpersonal Relationships 000 Emotional Detachment vs. Emotional Involvement 000 Conflict and Harmony 000 Interpersonal Relationships and Cross-Cultural communication 000 Theoretical Perspectives on Interpersonal Cross-Cultural Communication 000 Summary 000 Notes 000 PART III: MANAGING A DIVERSE WORKFORCE IN THE GLOBAL CONTEXT: THE INCLUSIVE WORKPLACE 000 Chapter 10: Diversity Management: Paradigms, Rational and Key Elements 000 Defining Diversity Management 000 From Equal Rights Laws to Affirmative/Positive Action to Diversity Management 000 Diversity Management Paradigms 000 The Human Resource (HR) Paradigm in Diversity Management 000 The Impetus for Implementing Diversity Management 000 Characteristics and Limitations of Diversity Management 000 Summary 000 Notes 000 Chapter 11: Managing the Globalize Workforce Diversity: An Overview of the Inclusive Workplace Model 000 Diversity Management and the Inclusive Workplace 000 Notes 000 Chapter 12: The Inclusive Workplace - Level I 000 Inclusive Policies and Practices 000 Barriers and Benefits of Implementing the Inclusive Approach 000 Case Illustration: Level 1- Inclusion and Diversity Within Work Organizations -Denny's, Inc. 000 Questions for Discussion and Further Analysis 8 000 Notes 000 Chapter 13: The Inclusive Workplace - Level II 000 Inclusive Policies and Practices 000 Barriers and Benefits of Implementing the Inclusive Approach 000 Case Illustration: Level II - Inclusion and Corporate-Community Collaboration Unilever Inc. 000 Notes 000 Chapter 14: The Inclusive Workplace - Level III 000 Barriers and Benefits of Implementing the Inclusive Approach 000 Inclusion of Disadvantaged Groups at the National/State Level - the Eurest Case (Australia) 000 History of the Aboriginals 000 Australia's Plan to Mend the Injustices 000 Eurest 000 Continuing Controversy 000 Further Analysis 000 Chapter 15: The Inclusive Workplace - Level IV 000 Barriers and Benefits to Implementing the Inclusive Approach at Level IV 000 Barriers 000 Benefits 000 Case Illustration ? The Fair Trade 000 Principles of Fair Trade 000 Market Expansion 000 Example of the Costs of Fair Trade Goods 000 Global Village and The Fair Trade Company 000 Need for Options in Japan 000 Formula for Success 000 Fair Trade Future 000 Growing Sales Worldwide 000 Fair Trade Product Certifications 000 Fair Trade Cities 000 Further Analysis 000 Notes 000 Chapter 16: Putting the Pieces Together: Toward a Worldwide Inclusive Workplace 000 The Value Base for the Inclusive Workplace 000 Practice Implementation of the Inclusive Workplace 000 Conclusion 000 Notes 000 References 000 About the Author 000
Library of Congress Subject Headings for this publication:
Diversity in the workplace.