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CREATING KNOWLEDGE BASED ORGANIZATIONS Editors: Jatinder N. D. Gupta1 and Sushil K. Sharma2 1 Department of Accounting and Information Systems, University of Alabama in Huntsville, Huntsville, AL 35899 (phone: +256 824-6593, fax: +1 256 824-2929, email: guptaj@uah.edu) 2 Department of Information Systems and Operations Management, Ball State University, Muncie IN 47306 (phone: +1 765 285-5315, fax: +1 765 285-8024, email: ssharma@bsu.edu) Publisher: Idea Group Publishing, Hershey, Pennsylvania, USA Preface................................................................................. SECTION I: KNOWLEDGE BASED ORGANIZATIONS Chapter 1...................................................................................... An Overview of Knowledge Management Jeffrey Hsu, Farliegh Dickinson University Sushil Sharma, Ball State University J.N.D. Gupta, University of Alabama in Huntsville, USA guptaj@uah.edu Chapter 2.................................................................................................. Information Technology Assessment for Knowledge Management Sushil K. Sharma, Ball State University Jatinder N. D. Gupta. University of Alabama in Huntsville Nilmini Wickramasinghe, Cleveland State University SECTION - II EVOLVING ELECTRONIC MARKETS Chapter 3......................................................................................... Intelligent Enterprise Integration: eMarketplace Model Hamada H. Ghenniwa, University of Western Ontario, Canada hghenniwa@eng.uwo.ca Michael N. Huhns, University of South Carolina, USA huhns@sc.edu, Chapter 4........................................................................................... Financial Markets in the Internet Age Ross A. Lumley,The George Washington University, USA rlumley@gwu.edu Chapter 5................................................................................................. Ability of the Actor Network Theory (ANT) to Model and Interpret an Electronic Market Murat Baygeldi, London School of Economics, United Kingdom m.baygeldi@lse.ac.uk Steve Smithson, London School of Economics, United Kingdom s.smithson@lse.ac.uk Chapter 6.................................................................................................. An Explanatory Approach to the ASP Industry Evolution Where IT Services Move from P- service to E-service Dohoon Kim, Kyung Hee University, Korea dyohaan@khu.ac.kr SECTION III: KNOWLEDGE MANAGEMENT Chapter 7................................................................................................ Management of Knowledge in New Product Development in the Portuguese High Education Maria Manuel Mendes, Deloitte and Touche- Quality Firm, Portugal mmendes@deloitte.pt Jorge F.S. Gomes,ISPA- Instituto Superior de Psicologia Aplicada, Portugal jgomes@ispa.pt Bernardo Batiz-Lazo, Open University Business School, England b.batiz@open.ac.uk , Chapter 8............................................................................................. An Interactive System for the Collection & Utilization of Both Tactic & Explicit Knowledge Karen Neville, University College Cork, Ireland Kneville@afis.ucc.ie Phillip Powell, University of Bath, United Kingdom mnspp@management.bath.ac.uk Chapter 9............................................................................................. Inducing Enterprise Knowledge Flows Mark Nissen, Naval Postgraduate School, USA MNissen@nps.navy.mil Chapter 10............................................................................................. Developing and Maintaining Knowledge Management Systems for Dynamic, Complex Domains Lisa J. Burnell, Texas Christian University, USA l.burnell@tcu.edu), John W. Priest, University of Texas, USA jpriest@uta.edu John R. Durrett, Texas Tech University, USA durrett@ba.ttu.edu , Chapter 11............................................................................................ Virtual Communities as Role Models for Organizational Knowledge Management Bonnie Rubenstein Montano, McDonough School of Business, Georgetown University, USA brm7@georgetown.edu SECTION IV: LEARNING ORGANIZATIONS Chapter 12............................................................................................ Learning Maturity: Incorporating Technological Influences in Individual and Organizational Learning Theory Gary Templeton, Mississippi State University, USA gftempleton@hotmail.com Chapter 13.......................................................................................... An Investigation to an Enabling Role of Knowledge Management between Learning Organization and Organizational Learning Juin-Cherng Lu, Ming Chuan University, Taiwan, jclu@mcu.edu.tw Chia-Wen Tsai, Ming Chuan University, Taiwan, jawen12b@mis.im.tku.edu.tw SECTION V: FUTURE ORGANIZATIONS Chapter 14.................................................................................................... 21st Century Organizations and the Basis for Achieving Optimal Cross Functional Integration in New Product Development J. Daniel Sherman, University of Alabama in Huntsville, USA Sherman@uah.edu Chapter 15................................................................................................. Managing Intelligent Enterprises (with fractal-based approach) Kwangyeol Ryu, Pohang University of Science and Technology, Korea ducksal@postech.ac.kr Mooyoung Jung, Pohang University of Science and Technology, Korea myjung@postech.ac.kr
Library of Congress Subject Headings for this publication: Intellectual capital, Knowledge management, Organizational learning, Organizational change Management