Table of contents for Emotional design : why we love (or hate) everyday things / Donald A. Norman.

Bibliographic record and links to related information available from the Library of Congress catalog. Note: Contents data are machine generated based on pre-publication information provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.

Prologue: Three Teapots
Part I: The Meaning of Things
Chapter 1. Attractive Things Work Better
Chapter 2. The Multiple Faces of Emotion and Design
Part II: Design in Practice
Chapter 3. Three Levels of Design: Visceral, Behavioral and Reflective
Chapter 4. Fun and Games
Chapter 5.  People, Places and Things
Chapter 6. Emotional Machines
Chapter 7: The Future of Robots
Epilogue: We Are All Designers

Library of Congress Subject Headings for this publication: Emotions and cognition, Design Psychological aspects, Design, Industrial Psychological aspects