Bibliographic record and links to related information available from the Library of Congress catalog.
Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.
Contents Preface Acknowledgments Introduction Part One So You're Going To Manage People 1. The Road to Management 2. Starting Out 3. Building Trust and Confidence 4. Show your Appreciation 5. Being an Active Listener 6. The New Manager's Job and Pitfalls to Avoid 7. Dealing With Your Superiors 8. Choosing a Managerial Style of Your Own 9. Building a Team Spirit Part Two Tackling Your New Duties 10. Managing Problem Employees 11. Hiring and Interviewing 12. Training Team Members 13. Managing Change: Dealing with Resistance 14. Disciplining the Employee 15. "Oh My God, I Can't Fire Anyone!" 16. Having A Legal Awareness Part Three Working with People and Building Relationships 17. No Secrets 18. The Human Resources Department 19. The Current State of Loyalty 20. "Is There Such A Thing As Motivation?" 21. The Generation Gap Part Four Job Descriptions, Performance Appraisals and Salary Administration 22. Writing Job Descriptions 23. Doing Performance Appraisals 24. Salary Administration Part Five Improving and Developing Yourself 25. Having Emotional Intelligence 26. Developing a Positive Self-Image 27. Managing Your Own Time 28. The Written Word 29. The Grapevine 30. Your Best Friend: Delegation 31. A Sense of Humor 32. Managing, Participating in, and Leading Meetings 33. Taking Center Stage Part Six The Complete Person 34. Coping With Stress 35. Balance in Your Life 36. A Touch of Class Conclusion Index
Library of Congress Subject Headings for this publication:
Supervision of employees.
Office management.