Table of contents for Business communications essentials / Courtland L. Bovee, John V. Thill.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Business Communication Essentials, 2nd Edition
Bovée and Thill
UNIT 1: BUSINESS COMMUNICATION FOUNDATIONS
Chapter 1: Understanding Business Communication in Today's Workplace
Chapter 2: Communicating in Teams and Mastering Listening and Nonverbal 
 Communication Skills
UNIT 2: THE THREE-STEP WRITING PROCESS
Chapter 3: Planning Business Messages
Chapter 4: Writing Business Messages
Chapter 5: Completing Business Messages
UNIT 3: BRIEF BUSINESS CORRESPONDENCE 
Chapter 6: Working with Letters, Memos, E-Mail, and Instant Messages 
Chapter 7: Writing Routine Messages
Chapter 8: Writing Bad-News Messages
Chapter 9: Writing Persuasive Messages
UNIT 4: LONGER BUSINESS MESSAGES
Chapter 10: Understanding and Planning Business Reports and Proposals
Chapter 11: Composing and Completing Business Reports and Proposals
Chapter 12: Preparing and Giving Oral Business Presentations
UNIT 5: EMPLOYMENT MESSAGES
Chapter 13: Searching for Employment and Preparing Employment Messages
Chapter 14: Interviewing for Employment and Following Up
Appendix A: Format and Layout of Business Documents
Appendix B: Documentation of Report Sources
Appendix C: Correction Symbols
Video Guide with Exercises
Handbook of Grammar, Mechanics, and Usage
Answer Key to the Level-1 Self-Assessment Exercises

Library of Congress Subject Headings for this publication:

Business communication.
Business writing.
Business presentations.