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Contents Dedication Foreword Preface Acknowledgements Part I Chapter 1. Organizations and Change Chapter 2. Strategies or Patterns Chapter 3. Where do I start? Patterns: Evangelist, Test the Waters, Time for Reflection, Small Successes, Step by Step Chapter 4. First steps Patterns: Ask for Help, Guru on your side, Just Say Thanks, Connector, Innovator Chapter 5. I'm underway, now what? Patterns: Piggyback, Brown Bag, Do Food, The Right Time, Plant the Seeds, External Validation, Next Steps, Stay in Touch, e-Forum, Group Identity Chapter 6. Take action Just Do It, Mentor, Study Group Chapter 7. It's all about people Patterns: Personal Touch, Tailor Made, Shoulder to Cry On Chapter 8. A new role Patterns: Dedicated Champion, Local Sponsor, Corporate Angel, Stay in Touch, Early Adopter, Early Majority Chapter 9. Convince the masses Patterns: Trial Run, Guru Review, Big Jolt, Royal Audience Chapter 10. More influence strategies Patterns: Hometown Story, Smell of Success, Token, In Your Space, Just Enough, and Location, Location, Location Chapter 11. Keep it going Involve Everyone, Sustained Momentum Chapter 12. Don't ignore resistance Patterns: Bridge Builder, Fear Less, Champion Skeptic, Corridor Politics, Whisper in the General's Ear Part II Chapter 13: Experience Reports Part III The Patterns External Pattern References Appendix: More About Patterns References Index
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