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Contents Preface Introduction ASQ Code of Ethics The Quality Improvement Glossary Appendix A: Influential People in the Quality Field Appendix B: Quality Acronyms Appendix C: Quality Control Formulas and Symbols Appendix D: Choosing an SPC Control Chart Appendix E: Common Types of Lines Used on Blueprints Appendix F: Current Quality-Related Standards Bibliography
Library of Congress Subject Headings for this publication: Total quality management Terminology, Quality control Terminology