Table of contents for Who are "they" anyway? : a tale of achieving success at work through personal accountability / by B.J. Gallagher & Steve Ventura.

Bibliographic record and links to related information available from the Library of Congress catalog. Note: Contents data are machine generated based on pre-publication information provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.

Foreword by Ken Blanchard							X
Part I: The Story									
Who Are "They" Anyway?							X								
Part II: From Parable to Practice					
Quiz: Do People in Your Organization Exercise 
Initiative and Take Responsibility?						X
How Can I Change Other People Who Are 
"Professional Victims" ... Always Blaming Others?			X
Imagine a Workplace Where There is No "They" ...			X
Quiz: How Accountable and Responsible Are You?			X
What Do I Gain by Taking Initiative and
Assuming Responsibility?							X
Accountability: What's in a Word?					X
Are You a Whiner ... or a Winner?					X 
Victim No More!								X
What If I Want to Change?							X
Focus on What You Can Do, Not on What You
Can't Do										X
Turn Your Problem into a Goal by Asking 
"What Do I Want?"								X
Four Stages in Changing Your Outlook, Attitude, 
and/or Behavior									X
Sometimes, the Little Things Can Make a Big Difference ...	X
The Most Important Words of Personal Responsibility		X
Part III: Additional Resources for Building a Culture
of Accountability in Your Organization
Training Materials								X
For Keynotes, Training, and Consulting					X
About the Authors								X
Acknowledgments								X

Library of Congress Subject Headings for this publication: Performance standards, Responsibility, Personnel management, Job satisfaction, Employees Attitudes