Table of contents for Squirrel Inc. : a fable about leadership through storytelling / Stephen Denning.


Bibliographic record and links to related information available from the Library of Congress catalog. Note: Contents data are machine generated based on pre-publication information provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Squirrel Inc.
A Fable of Leadership through Storytelling
	TABLE OF CONTENTS	 3
	FOREWORD	 5
The author explains the purpose of the book and 
the process by which it came to be written.
Part One
CHAPTER 1: SQUIRREL INC.:
How to Craft a Story to Spark Organizational Change	13
Diana is an up-and-coming executive at Squirrel Inc., an 
organization in decline. She seeks guidance from a bartender
on how to persuade the organization to change. In the chapter, 
she learns in nine steps how to craft a story to communicate 
a complex idea and spark action.
CHAPTER 2: DIANA TELLS HER STORY:
How to Perform the Story To Spark Change	33
After initial success with her story at Squirrel Inc., 
Diana returns to seek further guidance from the bartender
on how to enhance the performance of her story.
		 Part Two
CHAPTER 3: SAVE SQUIIREL INC. NIGHT:
Seven Different Types of Organizational Storytelling	48
After the success of her story with the managing committee
of Squirrel Inc., Diana joins employees to explore 
other ways in which storytelling can help address 
the challenges that the firm is facing.
CHAPTER 4: WHYSE'S STORY:
How to Use Storytelling to Reveal Who You Are and Build Trust	55
Whyse shows how storytelling can enhance communication
in corporate environments by communicating who you are.
	CHAPTER 5: HESTER'S STORY:
	How to Use Storytelling to Get Individuals to Work Together	 63
Hester shows how storytelling can be used to get 
individuals working together. She presents five steps 
to craft a story for nurturing a community.
CHAPTER 6: MARK'S STORY:
How to Use Storytelling to Transmit Values	70
Mark shows how stories that are told and retold in 
organization, particularly about the organization's
leaders, transmit the organization's values.
CHAPTER 7: MOCHA'S STORY: 
How to Use Storytelling to Tame the Grapevine	77
Mocha shows how humor can be used to harness the power
of the informal network of communication in an organization
and tame the grapevine by neutralizing rumors and bad news.
	CHAPTER 8: HOWE'S STORY
How to Use Storytelling to Share Knowledge	85
	Howe shows how the sharing of knowledge takes place
through a particular kind of narrative.
CHAPTER 9: SANDRA'S STORY:
How to Tell Stories that Create a Future	94
Sandra shows how future stories - visions, business 
models, scenarios - help organizations move into the future. 
Meanwhile Howe reveals some unexpected developments 
within Squirrel Inc.
CHAPTER 10: HOWE UPSETS THE ACORNS:
	How Individuals and Organizations Can React to Change	105
The discussion in the bar now turns to what will happen
next at Squirrel Inc. Will the old way of doing business 
triumph? Or will Squirrel Inc. carry through with the change? 
The characters explore these and other possibilities.
		Part Three
CHAPTER 11: THE JOURNEY OF A LEADER:
	Staying Alive Through the Dangers of Leadership	114
As the continuing tale of Squirrel Inc. unfolds, the
characters encounter a variety of surprises and Diana
goes on a journey.
CHAPTER 12: THE RETURN TO SQUIRREL INC.
	Living the Story as Well As Telling It	 126
We learn of the impact of storytelling on
Squirrel Inc. and on Diana herself.
TABLE:
SEVEN HIGH-VALUE FORMS OF ORGANIZATIONAL STORYTELLING 132
The nature, form and purpose of seven high-value kinds
	of organizational storytelling are compared.
	Further reading	131
	Write to the author	140
	Acknowledgements	141
About the author	142
Notes




Library of Congress Subject Headings for this publication: Communication in organizations, Storytelling, Leadership, Organizational change, Organizational learning