Table of contents for Talk at work : interaction in institutional settings / edited by Paul Drew and John Heritage.

Bibliographic record and links to related information available from the Library of Congress catalog

Information from electronic data provided by the publisher. May be incomplete or contain other coding.

Part I. Theoretical orientations: 
Part II. The activities of questioners: 
Part III. The activities of answerers: 
Part IV. The interplay between questioning and answering.

Library of Congress subject headings for this publication: Oral communication, Interpersonal relations, Social interaction, Sociolinguistics