Deering, Anne, 1959-
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List of figures xi Acknowledgements xiii Introduction xv Participative research xvii The journey ahead xix Part I: Understanding partners 1 A new kind of enterprise 3 The flight from control 5 Partnering purposes 8 Conventional prescriptions 11 Partnership enterprise 13 Enterprise architecture on the American railroads 15 Stories from the front 17 Summary 20 References 20 2 A new language for partnering 23 The Partnering Grid 26 Anatomy of the Partnering Grid 28 Story from the front: a tale of two partnerships 45 Summary 49 References 50 3 The origins of the grid 51 Organizational learning 53 Organizational activity 57 Learning and acting on the grid 61 Ways of seeing and knowing: interdisciplinary adventures 63 Summary 68 References 68 4 Searching for 'fit' 69 Improving'fit' 70 Navigating the grid 74 Shifting patterns of power 81 Understanding each other 88 The language of the grid 94 Story from the front: use of symbols 94 Summary 96 References 96 Part II: Acting on common ground 5 Living with difference 99 Multiple visions 101 Acting without conviction 103 Discovering the common ground 104 Summary 105 6 Exploring common ground 107 The poverty of conventional strategy 108 Strategy and the grid 109 Emergent strategy 116 Structure as strategy 117 The next step 120 ARM's way 121 A new enterprise model 125 Story from the front: SEEBOARD 126 Summary 130 References 131 7 Trading in 'common' sense 133 The importance of dialogue 137 From monologue to dialogue 139 Five principles of dialogue 140 Electronic dialogue 141 Getting there 145 ARM's partnering style 147 Stories from the front 151 Summary 157 References 157 8 Somebody at the helm 159 Leadership and the Partnering Grid 162 The case of the scientific research team 164 The new leadership 168 Leading by containing 169 From leaders to leadership systems 178 Story from the front: HHCL 180 Summary 182 References 183 9 On trust and conflict Dimensions of trust 186 The case against partnering 188 Aspects of conflict 190 The Difference Engine 191 Partnering'lore' 193 Epilogue 194 Summary 195 References 195 Appendix A: Partnering Grid self-test 197 Appendix B: Ways of knowing 201 Appendix C: Tools for dialogue 207 Index 219