The stakeholder strategy : profiting from collaborative business relationships / Ann Svendsen.

Svendsen, Ann, 1954-

Bibliographic record and links to related information available from the Library of Congress catalog
Counter

Preface	ix
Acknowledgments	xiii

Chapter 1: Why Build Collaborative Stakeholder Relationships?	1

Chapter 2: Stakeholder Collaboration and the Bottom Line	17

Chapter 3: A Model for Corporate-Stakeholder Relations	42

Chapter 4:   A Guide to FOSTERing Stakeholder Relationships	62

Chapter 5:   Corporate Mission, Values, and Ethics-A Foundation for
	Relationship Building	71

Chapter 6:   Aligning Corporate Systems and Structures	85

Chapter 7:   Developing a Stakeholder Strategy		110

Chapter 8:   Harnessing the Power of Long-Term Relationships	127

Chapter 9:   Social Accounting-An Essential Management Tool	150

Chapter 1O: Stakeholder Audit: A Tool for Assessing and improving
	Stakebolder Relationships	165

Chapter 11: The Future of Corporate-Stakeholder Relations		185

Notes	189
About the Author	197
Index	199