Coaching : evoking excellence in others / James Flaherty.

Flaherty, James.

Bibliographic record and links to related information available from the Library of Congress catalog

Preface     xi
	How to Use This Book		xii
	Limits of the Text	xiii

Acknowledgments	xv

Orientation		xvii

Introduction		xix

Chapter One:  The Foundation for Coaching
          Why Coaching Now?
          What Is Coaching?    3
          Operating Principles of Coaching  10

Chapter Two:  Basic Principles	19
	What Is a Human Being?	19
	Language, Observation, and	Assessment	28

Chapter Three: The Flow of Coaching         37
	Stage One: Relationship		39
	Stage Two: Openings	40
	Stage Three: Assessment		41
	Stage Four: Enrollment		42
	Stage Five: Coaching Itself		43

Chapter Four: The Coaching Relationship         45
	Mutual Trust	47
	Mutual Respect	49
	Mutual Freedom	of Expression	51

Chapter Five: Openings            59
	Habits     60
	Social Identity     62
	Openings       64

Chapter Six: Assessment Models	69
	Model One: Five Elements Model	72
	Model Two: Domains of Competence		82
        Model Three: Components of Satisfaction and Effectiveness        86
         Using These Models        89
        Applications of the Models to Our Case       91

Chapter Seven: Enrollment              97

Chapter Eight: Coaching Conversations                 105
        Types of Conversation      106
        Type One: Single Conversations        108
        Type Two: Several Conversations        112
        Type Three 126
        Assessment Exercise 140
        Self-Observation Exercise 141
        Practice Exercise 142

Chapter Nine: Track Two: Working with Ourselves                    147
        Truing Questions        148
         Self-Development Processor Coaches: Skills and Qualities         149
         The Process: Working with Yourself        153
         The Process: An Example        155
         Definitions      157
         How Bob Turned Out         158
         Conclusion          161

Appendix A: Self-Observations               163

Appendix B: Practices 173

Bibliography          187
Index        193