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Contents
Foreword vii
Preface xi
Introduction xv
Alternative Table of Contents: Classification of Cases
by Managerial Focus and Function xxix
SECTION 1
The Dynamic Context of Nonprofit, Voluntary,
and Third-Sector Organizations
1. Board Membership Has Its Privileges 3
2. Friends, Volunteers, and Adversaries: Sorting Out the Players 5
3. Greed, Sex, and Abuse of Power 7
4.Humanitarian Road to Hell? Some Ravages of International
NGO Intervention 11
5.Nonprofit Board Governance 15
6.Metropolitan Emergency Medical Services 17
7.A Do-Gooder Gets Done In: Mary T's View of a Support Group 23
8.Images of Third-Sector Organizations and Participants 33
9.Why a "Third Sector"? 35
10.Rethinking Our Approach to Poverty 39
SECTION 2
Key Dimensions of Organizing and Managing Nonprofit,
Voluntary, and Third-Sector Organizations
11. Dinosaurs Are Extinct: Should the Museum Be, Too? 49
12. Retraining Displaced and Older Workers 55
13. Camp Robinson 65
14. HIV and Employee Rights 67
15.The Supply Side of Volunteerism 71
16.Conflicts on the Human Services Coordination Team 73
17.Right to Know? 83
18.ACLU v. Tyler County 85
19.After All, Nobody Got Hurt! 91
20.An Unwelcome Advance 93
21.Anna Lieberman, Deceased 97
22.For Better or Worse 103
23.Taking Risks for a Good Cause 109
24.The Diverse Meanings of Diversity 111
25.The Homeless Just Need a Fighting Chance 117
SECTION 3
Strategies for Managing and Improving Nonprofit,
Voluntary, and Third-Sector Organizations
26. Changing Missions for Nonprofits 121
27.Organization Development in the Ashfield Youth Corps 123
28.Barrytown Community Resource Center 133
29.Moving Toward the Future 147
30.Putting the Pieces in Place 149
31.Knowing Why Makes the What and the How Straightforward 153
32.Big John Changes Careers 157
33.The Midvalley Recreation Department 163
34.Three Go-Arounds Toward Assessing a Nonprofit 167
35.Dual Roles and Conflict in Voluntary Organizations 171
Cases by Contributor 181
Contributors to Series of Casebooks 183