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Table of contents for Leading change / John P. Kotter.



Preface		ix

PART I THE CHANGE PROBLEM AND ITS SOLUTION		1

	1. Transforming Organizations: Why Firms Fail		3

	2. Successful Change and the Force That Drives It	17

PART II THE EIGHT-STAGE PROCESS		33

	3. Establishing a Sense of Urgency		35

	4. Creating the Guiding Coalition		51

	5. Developing a Vision and Strategy		67

	6. Communicating the Change Vision		85

	7. Empowering Employees for Broad-Based Action	101

	8. Generating Short-Term Wins	117

	9. Consolidating Gains and Producing More Change	131

	10. Anchoring New Approaches in the Culture	145

PART III	IMPLICATIONS FOR THE TWENTY-FIRST CENTURY	159

	11. The Organization of the Future	161

	12. Leadership and Lifelong Learning	175


About the Author	187