Jon Woronoff
Bibliographic record and links to related information available from the Library of Congress catalog
Foreword
1. First Things First
Why Go To Japan?
But, Should You Go?
Don't Let Them Scare You Off!
Still Tough, But Less So
What To Do Before You Go
2. Corporate Community
Companies Large And Small
Groups And Keiretsu
Business Organizations
Government Relations
Where Do You Fit In?
More Homework Before You Go
3. Business-Related Culture
Lifetime Employment
Company Loyalty
All Is Not Well
Inefficiency Amidst Efficiency
Hierarchy Above All
4. Choosing The Right Vehicle
Just Exporting
Licensing And Franchising
Joint Venturing
Going It Alone
Consultants
Pointers on Partnering
5. Negotiating That Deal
Know Thyself First
Give . . . And Take
More Dos and Don'ts
Language And Body Language
6. Getting Personnel
Recruiting Staff
Borrowing And Growing Staff
Sizing Up The Japanese
Japanizing The Staff
7. Distribution
Wholesale And Retail Channels
Capitalizing On Change
Who Should Distribute?
Profit Versus Market Share
8. Keys To Success
Adaptation
Quality
Delivery
Service
Price
Connections
9. When In Japan, Do As The Japanese?
But, You Are Not Japanese!
The Idea Edge
The Management Edge
The Profit Edge
10. What Now?
Facing The Competition
That Little Something Extra
Keep Growing
Upgrade Your Operation
What If It Doesn't Work Out?
Bibliography
Directory
Index