STRATEGIC INFORMATION SYSTEMS

Competition Through Information Technologies

Seev Neumann

 

CHAPTER I
Introduction and Overview
     Structure and Plan of the Book
     The Evolution of the ASAP System 
     Rosenbluth Travel 

CHAPTER 2
Strategic Information Systems Are Conventional Information
Systems Used in Innovative Ways

     Introduction  
     Types of Information Systems 
     Strategic Information Systems
     Why SIS Is Unique 
     Misconceptions About SIS  
     Summary    

CHAPTER 3
Strategic Information Systems Frameworks

     What Are Frameworks for SIS?   
     What General Functions Do Frameworks Perform? 
     What Are the Limitations of Frameworks for SIS? 
     How Do We Assess a Framework? 
     Framework for Frameworks  
     The Frameworks 
     Foundation Frameworks      
     SIS Opportunity-Seeking/identifying Frameworks      
     Strategic ImpactNalue Frameworks      
     Contingency Factors Frameworks      
     Directions for the Future   

CHAPTER 4
The Impact of Strategic Information Systems on Industries,
Firms, and Strategies

     Introduction    
     Industry-Level Impact of IT
     Firm-Level Impact of IT 
     Strategy-Level Impact of IT
     Summary     

CHAPTER 5
The Impact of Strategic Information Systems on the Internal
Structure and Processes of Organization

     Introduction
     The Otis Company
     Decision Making in Organizations
     External Relations
     Organizational Changes
     Individual Changes
     Conclusion 

CHAPTER 6
The Impact of Information Technology on Strategic Alliances

     Introduction
     The Impact of Information Alliances  
     The Impact of Information Technology on Alliances   
     The Organizational Impact of Interorganizational Computing   
     Implications of Interorganizational Computing

                              
CHAPTER 7
     Global Strategic Information Systems

      Introduction
      Global Pitfalls
      A Short History of Global Business
      Business Drivers
      Internal SISs
      External SISs
      Global SIS Challenges
CHAPTER 8
     Sustainability of Information Technology-Based Competitive Advantage

     Introduction     
     How to Recognize Competitive Advantage           
     Some Examples of IT-Based Competitive Advantage
     Sustaining a Competitive Advantage        
     Leveraging Resources and Capabilities 
     Strategic Necessities 
     Summary      

CHAPTER 9
     Strategic Information Systems Risks

     Introduction 
     Bank of America Trust Accounting System          
     Airline Reservation Systems
     Risk Assessments of SISs
     Definition of SIS Risks
     The Nature of Intrinsic Risks
     The Nature of Extrinsic Risks
     Risk Assessment and Management
     Concluding Remarks        

CHAPTER 10
Organizational Requirements for Introducing Strategic
Information Systems

     Introduction   
     Definitions  
     Vision   
     Main Players 
     Barriers and Catalysts 
     Processes 
     Conclusions

CHAPTER I 1
Identifying Strategic Information Systems Opportunities

     Introduction 
     The Plethora of SIS Opportunity Search Frameworks  
     SIS Opportunities Search Processes in Practice
     Processes for Discovering SIS Ideas 
     The Search for SIS Opportunities-Conclusions

CHAPTER 12
New Technologies for Strategic InformationSystems

     Introduction 
     Technology Used in Strategic Systems 
     A Strategic Framework  
     Summary: Intelligence and Interconnection 

INDEX