Mary B. Dickson
INTRODUCTION PART I: THE POSITIVE EMPLOYMENT PICTURE People with Disabilities PART II: DISABILITIES: OUR ATTITUDES AND ADA DEFINITIONS The Origin of Attitudes Workplace Attitudes The ADA Definition of Disability Exclusions The Impact of Certain Disabilities Chronic and Progressive Conditions PART III: HIRING AND INVOLVING PEOPLE WITH DISABILITIES Hiring People with Disabilities Job Analysis Involving People with Disabilities Sensitivity and Awareness Incorporating People with Disabilities PART IV: MANAGING AND ENHANCING THE PERFORMANCE OF PEOPLE WITH DISABILTITIES Managing and Promoting Performance Improving Work-Group Relations Other Management Considerations Enhancing Employee Productivity Applying Creativity and Adaptability Documenting Accommodation Efforts Accommodating Current Employees Who Become Disabled PART V: ADA: SUPPORT SERVICES AND MANAGEMENT APPLICATION Support Services for Successful Supervisors A Successful Application of ADA Your New Action Plan PART VI: THE AMERICANS WITH DISABILITIES ACT OF 1990 ADA: An Overview Pre-hire Functions Covered By the ADA Post-hire Responsibilities APPENDIX ADA Resources Answers to Exercises Bibliography