Managing Older Workers: Overcoming Myths and Stereotypes

Gordon F. Shea

Bibliographic record and links to related information available from the Library of Congress catalog
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INTRODUCTION

PART 1 FACTS AND BIASES: Promoting Age-Neutral Work Policies
   Work or Retirement? A Personal Decision
   Age Discrimination
   Framing the Legal Issues

PART 2 ASSESSING PRODUCTIVITY AND PERFORMANCE
   Managing for Success
   Productivity and Age
   Managing to Performance Standards
   The Performance Appraisal System
   Age-Fair Employment
   Residual Productivity Problems

PART 3 TRAINING AND DEVELOPMENT: Enhancing Older Employees' Opportunities
   Providing Learning Opportunities
   Learning Styles and Productivity
   Successful Teaching Techniques
   Training Program Design Considerations

PART 4 MOTIVATION AND MORALE: Encouraging Maximum Performance
   Motivation and Morale
   Overcoming Past Demotivators
   Achievement Motivation Training

PART 5 TEAMWORK AND LEADERSHIP: Maximizing Older Workers' Contributions
   Developing Productive Work Teams
   Identifying Sources of Conflict
   Leadership Opportunities for Older Employees

PART 6 WORK POLICIES AND FLEXIBILITY: Creating Alternative Work Programs
   The Importance of Flexible Work Policies
   Summary: Win-Win Work Options