Publisher description for Improving government performance : an owner's manual / John J. DiIulio, Jr., Gerald Garvey, Donald F. Kettl.


Bibliographic record and links to related information available from the Library of Congress catalog


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The Clinton administration's National Performance Review of the federal government (also called the Reinventing Government Initiative) is the eleventh effort this century to improve the executive branch and reform the federal service. Most previous efforts have faltered. How can present and future recommendations avoid the same fate?

This book provides practical and timely guidance to those trying to improve government performance. The focus of successful attempts, the authors argue, should be sustained evolution, not bursts of invention aimed at sweeping transformation. Specific proposals address ways to change government over the long term, ways to streamline bureaucracy, attract more resourceful and innovative workers, and make agencies more responsive to their customers, the citizens.




Library of Congress subject headings for this publication:
Administrative agencies -- United States -- Management.
Bureaucracy -- United States.
Government productivity -- United States
Government executives -- United States.
Civil service reform -- United States.