Table of contents for The ethics challenge in public service : a problem-solving guide / Carol W. Lewis, Stuart C. Gilman.


Bibliographic record and links to related information available from the Library of Congress catalog


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Exhibits, Tables, and Figures vii
Preface ix
Acknowledgments xix
The Authors xxi
Introduction: Ethics in Public Service 1
PART ONE: ETHICAL DUTIES OF PUBLIC MANAGERS 17
1 What Is Important in Public Service? 19
2 Obeying and Implementing the Law 46
3 Serving the Public Interest 63
4 Taking Individual Responsibility 90
PART TWO: TOOLS FOR INDIVIDUAL DECISION MAKING 113
5 Finding Solid Ground 115
6 Resolving Ethical Dilemmas 141
7 Understanding Who and What Matters 164
PART THREE: ETHICS AND THE ORGANIZATION 189
8 Designing and Implementing Codes 191
9 Broadening the Horizon 225
10 Building an Ethical Agency 247
Afterword: The Job Ahead 277
Resource A: Glossary 285
Resource B: Rules of Thumb--A Summary of Arguments and Recommendations 295
References 299
Name Index 323


Library of Congress subject headings for this publication:
Civil service ethics -- United States.
BUSINESS & ECONOMICS / Government & Business. -- bisacsh