Contributor biographical information for Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness / H.J. Harrington ; sponsored by the American Society for Quality Control.
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H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.
Library of Congress subject headings for this publication:
Production management -- Quality control.