Contributor biographical information for Creating customer evangelists : how loyal customers become a volunteer sales force / Ben McConnell, Jackie Huba.
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Ben McConnell and Jackie Huba, authors of Citizen Markters and Creating Customer Evangelists, popularized the term “customer evangelism.” The Seth Godin-edited New York Times bestseller The Big Moo featured them among 33 of the world’s smartest business thinkers. They live and work in Chicago.
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