Contributor biographical information for Raving fans : a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.


Bibliographic record and links to related information available from the Library of Congress catalog


Biographical text provided by the publisher (may be incomplete or contain other coding). The Library of Congress makes no claims as to the accuracy of the information provided, and will not maintain or otherwise edit/update the information supplied by the publisher.


Counter

Ken Blanchard is an international bestselling author and motivational speaker whose books, including The One Minute Manager(r), The One Minute Entrepreneur, and Leading at a Higher Level, have sold more than eighteen million copies in thirty languages. He lives in San Diego, California.


Library of Congress subject headings for this publication:
Customer services.