Table of contents for Collaborative process improvement : with examples from the software world / Celeste Labrunda Yeakley, Jeffrey D. Fiebrich.


Bibliographic record and links to related information available from the Library of Congress catalog


Information from electronic data provided by the publisher. May be incomplete or contain other coding.


Counter
List of Figures.
Preface.
How to Read This Book.
Introduction.
Special Thanks and Acknowledgments.
Chapter 1. Your World-Understanding Your Situation and Preparing First Steps.
Chapter 2. Welcome to the World-Establishing Advocates and Champions.
Chapter 3. Drawing Your Map-Initiating your CPI Program.
Chapter 4. World Vision-Training the Organization.
Chapter 5. World Views-Addressing the Capital Q.
Chapter 6. Around the World-Acknowledging Cultural Diversity.
Chapter 7. Move Your World-Managing Change.
Chapter 8. Rock Your World-Encouraging Process Perpetual Motion.
Chapter 9. Your World of Influence-Sneezing and Spreading the Improvement Virus.
Chapter 10. World Climate-Checking for Vital Signs.
Chapter 11. World Health-Evaluating Progress.
Chapter 12. World News-Rewarding and Recognizing Work.
Chapter 13. Modern World-Building Meaningful Quality Pictures.
Chapter 14. One World-Uniting Your Change Maps with the New World View.
Definitions.
Acronyms.
References and Resources.
Index.


Library of Congress subject headings for this publication:
Computer software industry -- Management.
Computer software -- Development -- Management.
Computer software -- Quality control.
Reengineering (Management)
Samenwerking. -- gtt
Software-industrie. -- gtt
Personeelsmanagement. -- gtt